Recent Why SERVPRO Posts

Do You Have a Home Inventory List in St. Clair Shores?

10/17/2022 (Permalink)

A person is creating an inventory checklist.c A person is creating an inventory checklist.

Our team in St. Clair Shores has been restoring property damage in St. Clair Shores for many years. An up-to-date home inventory list is beneficial when an insurance claim is required to repair fire or water damage. Here are some tips from the Insurance Information Institute for creating a home inventory.

  • Pick an easy spot to start – A contained area—like your small kitchen appliance cabinet, sporting equipment closet, or handbag shelf—is a great place to get started.
  • List recent purchases– Another way to start is with recent purchases—get into the inventory habit, and then tackle your older possessions.
  • Include the basic information – In general, describe each item you record, note where you bought it, the make and model, what you paid, and any other detail that might help if you need to make a claim.
  • Count clothing by general category (Jeans, shirts, etc.)
  • Record serial numbers
  • Check coverage on big-ticket items – Jewelry, art, and collectibles may have increased value and need special coverage separate from your standard homeowners insurance policy. While making your home inventory list, check with your agent to ensure you have adequate insurance for these items before a loss.
  • Don’t forget off-site items
  • Keep proof of value– Store sales receipts, purchase contracts, and appraisals with your list

Call Us Today!

When your home or business has property damage, our local team in St. Clair Shores is Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

High Praise for St. Clair Shores Restoration Company?

9/27/2022 (Permalink)

Five stars express high praise. We aim for five-star reviews from all our customers in Macomb County.

Our local team in St. Clair Shores provides many services outside of fire and water restorations in the St. Clair Shores area. Recently, we helped a customer who needed help with a pet problem, and here’s her Google review that says it all!

“Devon and Xavier came out to clean my spare bedroom because my cat sprayed throughout the whole room. They took everything out of the closet, removed all the furniture, ripped out the carpet and pad, washed the walls and ceiling, washed the floor, and sealed it. They were extremely helpful and thorough. Nicki and Mel came out a few days later to put everything back in my closet. They were extremely helpful also. I would recommend this place to all my family and friends!” Ellen Grembos

Service: Furniture removal

Positive: Professionalism, Quality, Responsiveness

Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to remove unpleasant odors.

Odor Identification

The first step is to identify the source of the smell and locate where the odor is contacting surfaces. Sometimes the odors originate from more than one location in the building.

 Common Causes of Bad Odors

  • Dirty drains
  • Bacteria
  • Sewer systems
  • Dead animals in walls or crawl spaces
  • Garbage disposals
  • Rotten food

 Odor Elimination Process

Once we identify the cause of the odor and determine the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians use several odor removal products capable of thoroughly penetrating surfaces to neutralize unpleasant scents.

Call Us Today!

When your St. Clair Shores home or commercial business needs help with a pet, or another odor issue, our local team in St. Clair Shores is Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

What Can I Do If I Find a Mold Infestation in My Home in Grosse Pointe Shores?

8/30/2022 (Permalink)

Mold is growing on a wall. We are trained and certified to restore mold damage in Macomb County.

Our local team in St. Clair Shores has been mitigating and remediating mold damage in Grosse Pointe Shores for many years. Mold has been present in the Earth’s atmosphere since the beginning of time, and it plays an essential role in nature by helping to break down organic materials. Water leaks or excess moisture can encourage mold to colonize, and the mold can become visible in as little as 48 hours.  

Here are some mold damage emergency tips from our website about things you can do and should not do while waiting for help to arrive:

Important Facts:

  • Significant mold growth can occur in 48 to 72 hours
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact our office in St. Clair Shores for mold remediation services

What Not to Do

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us Today!

When your Grosse Pointe Shores home or commercial business has mold damage, our local team in St. Clair Shores is Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

Caring and responsive Fire Restoration Team in St. Clair Shores?

7/27/2022 (Permalink)

A person has typed “thank you” on a typewriter. We treat our customers with empathy and special consideration in Macomb County.

The experience of being in a fire can be traumatic and stressful. Our team in St. Clair Shores always treats our customers with respect and empathy, and we work to restore household items and precious keepsakes whenever possible. Here is a Google review from a recent customer:

“I have nothing but great things to say about SERVPRO. My 70-year-old mother had a house fire in December of 2021, and 99 percent of her belongings were deemed a loss. The staff at SERVPRO were nothing but professional, helpful, and extremely kind. They were never pushy, never made us feel rushed, and very careful with all items. Missy was the main contact person for our job and the “lead” team member and is the most kind, loving person. She explained the whole process to us and also took the time to understand what my mom, at 70 years old, was going through, losing everything that she ever had in her entire life. Missy and the whole team went above and beyond to try and save whatever they could and make sure no items were missed during inventory. Missy always kept in contact with us during times we were at the house with her as well as when we were not there and always went the extra mile to do what we asked. The entire SERVPRO team, including Steve, Juan, Dale, Dallas Rod, and Ryan, were all wonderful. Forgive me if I forgot anyone!” Tracey Belanger-Romanik

Call Us Today!

When your St. Clair Shores home or commercial business has a fire damage emergency, our St. Clair Shores team is Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

Fire Safety Planning for Seasonal Homes in Grosse Pointe Shores?

5/24/2022 (Permalink)

A lake house is shown at sunset. We are trusted leaders in fire damage restoration in Macomb County.

Our local team in St. Clair Shores wants to remind seasonal homeowners in Grosse Pointe Shores to make their homes safe from fire. Smoke and carbon monoxide alarms may need new batteries, and chimneys might be blocked. Here are some seasonal home fire safety tips from the National Fire Protection Association:

  • Install smoke alarms in every sleeping room, outside each separate sleeping area, and on every level of the home
  • Test smoke alarms at least once a month using the test button
  • Install carbon monoxide (CO) alarms outside each separate sleeping area, on every level of the home, and in other locations, as required by laws, codes, or standards
  • Test CO alarms at least once a month
  • Pack extra batteries for smoke alarms and CO alarms in case they need replacing
  • Make a home escape plan. Practice the plan with everyone in the household, including visitors.
  • Know the telephone number of the local fire department and the address and phone number of the vacation home
  • Chimneys and vents need to be cleaned and inspected by a qualified professional at least once a year
  • If you smoke, smoke outside. Use deep, sturdy ashtrays.
  • If you are renting, contact the property manager, landlord, or fire department to be sure that smoke alarms and CO alarms are installed and properly working

Call Us Today!

Our team in St. Clair Shores is Here to Help. ® when your Grosse Pointe Shores home or commercial business needs fire damage restoration services. Call us today at 586-741-5050.

Franchises are independently owned and operated.

Fire, Smoke, and Soot Damage in My St. Clair Shores Home?

4/25/2022 (Permalink)

The second story of a home has fire damage. We have the training, equipment, and experience to restore fire damage in Macomb County.

When you have fire damage, you’ll want to hire a professional company that can handle every phase of the restoration. Our team in St. Clair Shores is trained and certified to perform a full range of restoration services, giving our customers one convenient point of contact for the entire restoration. Here is a Google review from a customer that had fire damage:

“We had a fire that caused tens of thousands of dollars' worth of damage to our home and seriously disrupted our lives. Josh and Jenny were life-savers, coming in while we were still in shock and helping us make sense of what we needed to do and working directly with our insurance company. They immediately prioritized air quality/smoke removal to protect our health and safety and then carefully handled the cleaning, removal, and storage of our belongings and other mitigation steps. They certainly earned all of the trust we placed in them and, along with the entire team, including Missy, Steven, Christy, Tom, and others, treated our home with respect and professionalism as if it were their own. We relied on them so much, and they were always patient with our constant questions. Ultimately, we felt like we had good friends helping us in a bad situation. Highly recommend!

Service: Fire damage cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Call Us Today!

When your St. Clair Shores home or commercial business needs fire damage restoration services, our team in St. Clair Shores can help. Call us today at 586-741-5050.

Franchises are independently owned and operated.

What Causes Water Seepage in My St. Clair Shores Basement?

3/21/2022 (Permalink)

Paint on a damp basement wall is peeling and bubbling.  We are leaders in water restoration services in Macomb County.

Have you noticed a damp smell or paint bubbling or pulling away from your basement walls? If so, you may have an issue with water seepage in your basement. Our local team in St. Clair Shores responds to water damage emergencies throughout the year, and many of them involve water damage in basements. According to the Insurance Information Institute, there are five common causes for water seepage and basement leaks.

Lateral pressure: When the soil surrounding your basement absorbs water and expands, it creates stress on your basement walls, causing them to crack, allowing water to seep into the structure.

Hydrostatic pressure: Similar to lateral pressure, hydrostatic pressure can cause buckling and cracking of the walls and foundation of a house.

Poor landscaping: If the grade of the soil around your foundation runs towards your foundation, your basement can flood.

Clogged window wells: If your window wells are filling with water, your window wells may be improperly installed, or the drain is clogged.

Leaky pipes: Inspect your plumbing systems, starting with their entry into the basement to where it leaves, including the sewer line. Make repairs as required.

Call Us Today!

When your St. Clair Shores home or commercial business has water damage, our local team in St. Clair Shores will clean and restore the damage, “Like it never even happened.” Call us today at 586-741-5050.

Franchises are independently owned and operated.

Hoarding Situation in St. Clair Shores?

2/22/2022 (Permalink)

A hoarding scene in the backyard of a home is shown. We provide hoarding cleanup and restoration services in Macomb County.

My uncle left me his house when he passed away, and I had no idea he had a hoarding problem until I came to see the house. My insurance adjuster told me to call SERVPRO® of St. Clair Shores, as they have helped many people deal with hoarding situations over the years in St. Clair Shores. According to the National Fire Protection Association (NFPA), hoarding is a known fire risk. Here are some of the ways hoarding can become a fire risk:

  • Blocked pathways and exits may hinder escape from a fire
  • Cooking is unsafe in hoarding environments if flammable items are close to the stove or oven
  • Heating units may be too close to things that can burn. They might also be placed on unstable surfaces. If a heater tips over into a pile, it can cause a fire.
  • Electrical wiring may be old or worn from the weight of piles. Pests could chew on wires, and damaged wires can start fires.
  • Open flames from smoking materials or candles in a home with excess clutter are very dangerous

Call Us Today!

When you need help restoring a hoarding environment, SERVPRO® of St. Clair Shores is Here to Help. ® Our technicians have the training, equipment, and experience to restore the damage, “Like it never even happened.” Call us today at 586-741-5050.

Franchises are independently owned and operated.

Fast Emergency Response Time in St. Clair Shores?

1/25/2022 (Permalink)

SERVPRO professionals are responding to a water damage emergency. We respond to property damage emergencies 24-hours a day in Macomb County.

SERVPRO® of St. Clair Shores franchise owners Josh and Jenny Dishman do not disappoint! For many years, they have been restoring water and other forms of property damage for St. Clair Shores residents and businesses. Here is a recent Google review that speaks to the quality of the services they provide:  

Positive: Professionalism, Punctuality

Hello, Everyone.

We highly recommend SERVPRO of St. Clair Shores. This location is owned and operated by Jennifer and Joshua Dishman. When I say owned and operated, I truly mean owned and operated. From the moment I called, all the way through the entire water mediation and removal, their team worked diligently towards the resolution while delivering what was discussed. Their leadership, integrity, and attentiveness were shown throughout the entire process/project. They were in the trenches, willing to do whatever was needed to exceed expectations. They are hands-down the best, and we will not hesitate to contact them in the future.

Thanks again,

Rich & Dawn B.

Services: Water damage cleanup, General junk removal, Standard clean, Flooring

Call Us Today!

When your St. Clair Shores home or commercial business has water or another form of property damage, SERVPRO® of St. Clair Shores’s technicians have a team of technicians on-call and ready to respond. We typically arrive within four hours of your call. Call us today at 586-741-5050.

Franchises are independently owned and operated.

High Satisfaction Ratings in St. Clair Shores?

12/28/2021 (Permalink)

A happy person is talking on the phone. We restore water damage in Macomb County 24-hours a day.

Every minute counts when there is a water damage emergency. SERVPRO® of St. Clair Shores responds to water damage emergencies throughout the year, and we know that our fast response time saves our customers time and money by helping them avoid more time-consuming and costly repairs. Here is a recent Google review from one of our customers:

“When our basement flooded last month, we picked up the phone, and they had people sent out to us within three to five hours. Now that may seem like a long time, but let’s not forget there were thousands of others who had the same issue as I did that same day. They are professional, courteous, and they treat you like family. They kept me updated every step of the way, no matter how small this step was. I was always informed. If you’re looking for a company who’s going to treat you with respect, dignity, and like one of their own, this is the place to go to. Thank you guys for everything you have done for my family!” Brandon Zupko

Call Us Today!

When your St. Clair Shores home or business needs water damage restoration services, SERVPRO® of St. Clair Shores’s technicians are Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

Space Heater Fire in Eastpointe?

10/25/2021 (Permalink)

A space heater is running in a room. We respond to fire damage emergencies 24-hours a day in Macomb County.

It’s beginning to get cooler in Eastpointe, and many residents are breaking out the space heaters to take the chill out of the air. According to the National Fire Protection Association (NFPA), heating equipment is one of the leading causes of home fire deaths. Here are some tips for the safe use of heating equipment from the NFPA:

  • Keep anything that can burn at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater
  • Have a three-foot “kid-free zone” around open fires and space heaters
  • Never use your oven to heat your home
  • Have a qualified professional install space heating equipment, water heaters, or central heating equipment according to the local codes and manufacturer’s instructions
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional
  • Remember to turn portable heaters off when leaving the room or going to bed
  • Always use the right kind of fuel, specified by the manufacturer, for fuel-burning space heaters
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container at a safe distance away from your home.
  • Test smoke alarms at least once a month

When your Eastpointe home or business needs fire damage restoration services, SERVPRO® of St. Clair Shores is Here to Help. ® Our technicians are trained and certified to clean and restore fire damage quickly and efficiently. Call us today at 586-741-5050.

Franchises are Independently Owned and Operated.

Biohazard Emergency Tips for Eastpointe?

9/28/2021 (Permalink)

Technicians are removing a substance from a floor. We are trained to safely remove biohazards in Macomb County.

Eastpointe residents need to know.

Biohazards can cause serious health consequences and should always be managed by trained professionals. SERVPRO® of St. Clair Shores technicians are certified and have the experience to remediate biohazards safely. Here are some tips from our website on things you can do while waiting for help to arrive:

What to Do After a Contamination

  • Stay out of affected areas
  • Call emergency service personnel if the situation is life-threatening
  • Treat all  bodily fluids as if they are contaminated
  • Turn off the heating, ventilation, and air conditioning system (HVAC) if there is sewage damage

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place
  • Hang furs and leather goods
  • Don’t leave books, magazines, or other colored items on wet carpet or floors
  • Don’t use your household vacuum to remove water
  • Don’t use television or other household appliances
  • Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us!

When your home or business needs biohazard remediation services, SERVPRO® of St. Clair Shores has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll remediate your biohazards in Eastpointe, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Fast Emergency Response Time in St. Clair Shores?

8/23/2021 (Permalink)

The face of a clock is shown. Our fast response time saves our customers time and money in Macomb County.

Every minute counts when mitigating property damage. SERVPRO® of St. Clair Shores has been restoring homes and commercial businesses for years. Our fast emergency response time is critical to minimizing the potential for further damage. Here is a water damage timeline that describes the damage water can do in a short period of time:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

Call Us!

When your St. Clair Shores home or commercial business needs emergency restoration services, SERVPRO® of St. Clair Shores has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your property damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

More Happy Customers in St. Clair Shores?

7/28/2021 (Permalink)

A woman is giving to thumbs up We are trusted leaders in emergency restoration services in Macomb County.

Our customers say it all!

At SERVPRO® of St. Clair Shores, we know that our fast response time saves our customers time and money. Here are some recent Google Reviews:

“SERVPRO in Roseville just completed a big insurance job in my finished basement. Our washing machine dumped tons of water and caused thousands in damages. This SERVPRO branch handled everything from mitigation to repair. Josh and his staff, Tom, Dale, Steven, and all the others, were top-notch! Their courtesy, professionalism, and attention to cost are the best I have ever seen. Never before have I worked with such wonderful contractors. They have such integrity and I trusted them. If you ever have an insurance claim (I hope you don't!) please use this branch office of SERVPRO.” Andrea Goldie

“Professionalism at its finest. The first time dealing with a flooded basement sucked, however, it was a pleasure working with Josh, Jenny, and the entire crew. They were extremely responsive, polite, and efficient. Thanks again!” Dan Herman

Call Us Today!

When your home or commercial business needs emergency restoration services, SERVPRO® of St. Clair Shores has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your property damage in St. Clair Shores, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Restoration and Reconstruction Services for Roseville Homes?

5/24/2021 (Permalink)

A basement is shown fully restored after a water damage emergency. We provide a full range of reconstruction services in St. Clair Shores.

Restoration and Reconstruction in Roseville

When you have a fire or water damage emergency, there may be reconstruction services required in order to complete the restoration process. As licensed general contractors in the state of Michigan, SERVPRO® of St. Clair Shores is uniquely positioned to provide a full range of restoration and reconstruction services, allowing our customers one convenient point of contact for the entire repair job.

Here is a recent review from Google Reviews:

“SERVPRO in Roseville just completed a big insurance job in my finished basement. Our washing machine dumped tons of water and caused thousands in damages. This SERVPRO branch handled everything from mitigation to repair. Josh and his staff, Tom, Dale, Steven, and all the others, were top notch! Their courtesy, professionalism, and attention to cost is the best I have ever seen. Never before have I worked with such wonderful contractors. They have such integrity and I trusted them. If you ever have an insurance claim (I hope you don't!) please use this branch office of SERVPRO.” Andrea Goldie, Roseville

Call Us!

When your Roseville home needs emergency restoration and reconstruction services, SERVPRO® of St. Clair Shores has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your property damage, “Like it never even happened.”

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

Satisfied Customers in St. Clair Shores?

4/26/2021 (Permalink)

A typewriter is shown with the word “testimonial” typed on the paper. SERVPRO of St. Clair Shores is a premier cleaning and restoration company.

Happy Customers in St. Clair Shores

At SERVPRO® of St. Clair Shores, we are committed to helping our customers put their lives back together after a property damage emergency quickly and efficiently. Here is a recent customer testimonial from our website:

 “We had a fire that caused tens of thousands of dollars worth of damage to our home and seriously disrupted our lives. Josh and Jenny were life-savers, coming in while we were still in shock and helping us make sense of what we needed to do and working directly with our insurance company. They immediately prioritized air quality/smoke removal to protect our health and safety and then carefully handled the cleaning, removal, and storage of our belongings and other mitigation steps. They certainly earned all of the trust we placed in them and along with the entire team including Missy, Steven, Christy, Tom, and others treated our home with respect and professionalism as if it were their own. We relied on them so much and they were always patient with our constant questions. Ultimately, we felt like we had good friends helping us in a bad situation. Highly recommend!” Liz C.

Call Us!

When your St. Clair Shores home or commercial business needs emergency restoration services, SERVPRO® of St. Clair Shores has a team of highly trained and certified technicians on call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your property damage, “Like it never even happened.”

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

Mold Damage in Grosse Pointe Shores?

4/19/2021 (Permalink)

A ceiling in a home is shown covered in mold. We mitigate mold infestations in St. Clair Shores.

Climbing the ceiling over mold?

Family was coming to visit, so I went to get the guest room ready. I was surprised that it smelled so musty, and then I looked up and saw mold covering the ceiling of my guest room. Oh no! Thankfully, I remembered that my neighbor in Grosse Pointe Shores used SERVPRO® of St. Clair Shores to remediate her mold problem and I called them. They told me that mold can never be completely eradicated because mold is always present in the Earth’s atmosphere. These microscopic spores float around, waiting for the perfect conditions to land and colonize.

Mold Remediation Process

They located and repaired the leaking pipe that was the source of the moisture that was causing the mold infestation and walked me through the mold remediation process.

  1. Emergency Contact - (586) 741-5050
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Call Us Today!

When your Grosse Pointe Shores home or commercial business has a mold problem, SERVPRO® of St. Clair Shores has a team of microbial remediation technicians who have the advanced training, specialized equipment, and experience to mitigate your mold problem. Don’t believe any company that tells you that mold can be removed because this is a fallacy. Mold can never be 100 percent eradicated, but it can be remediated. Call us today at 586-741-5050.

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

Faster Response Time to Emergencies in Roseville?

2/22/2021 (Permalink)

A new water heater is installed in a basement. We respond to water damage emergencies 24-hours a day in St. Clair Shores.

One, Four, Eight Hour Rule for Roseville

SERVPRO® of St. Clair Shores knows that every minute your fire or water damage is left unrepaired can mean longer repair time and a higher repair bill. That’s why we have 24-hour emergency response time and follow the one, four, eight-hour rule:

  • One hour or less to respond to your call
  • Four hours or less to arrive on-site
  • Eight hours or less to contact your insurance adjuster

Our website testimonial page is filled with comments from happy customers like Steve V.:

“After I discovered my water heater had failed and my basement was flooded, I called SERVPRO. They had representatives to my house within an hour and after they walked me through the process and necessary steps the technicians were on-site only another hour later. They took care of everything while openly communicating with me every step of the way whether that was face to face or via text as they all provided me cell phone numbers. The job was completed quickly and was done in a professional manner. I could not have asked for better support in a difficult and unexpected situation. A+ all the way around.” Steve V.

Call Us Today!

SERVPRO® of St. Clair Shores has a team of restoration technicians on-call and ready to respond to your emergency 24-hours a day. Call us today at 586-741-5050. We’ll clean and restore your water damage in Roseville, “Like it never even happened.”

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

Water Damage Emergency in St. Clair Shores?

1/25/2021 (Permalink)

Frozen lake water has risen up to a park bench on the edge of the lake. We restore water-damaged property in St. Clair Shores.

Tips for what to do after a flooding:

Water damage happens often in the St. Clair Shores area. Flooding and water intrusion are common challenges home and business owners face. Rising lake levels, severe weather, and flooding all contribute to water intrusion issues. Water damage can become a costly repair if not mitigated quickly. SERVPRO® of St. Clair Shores is invested in helping the St. Clair Shores community mitigate water damage emergencies of all kinds and sizes, and we respond to many water damage emergencies throughout the year.

Here are some tips from our website on what to do after a flooding:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

Call Us!

If your St. Clair Shores home or commercial business needs water restoration services, call SERVPRO® of St. Clair Shores at 586-741-5050. Our highly trained team is on call 24 hours a day to serve you.

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

Advanced Technology and Drying Techniques in St. Clair Shores?

12/20/2020 (Permalink)

An industrial grade portable dehumidifier is shown. We use state-of-the-art technology and techniques to restore moisture levels to normal in St. Clair Shores.

Technology helps us help you!

SERVPRO® of St. Clair Shores uses advanced technology and techniques to provide the most efficient cleanup and restoration services to all of our residential and commercial business customers in Macomb County for:

Specialized Water Detection, Extraction, and Drying Equipment

We use specialized equipment and apply scientific drying principles to help us detect moisture and measure moisture levels in areas hidden from sight by using infrared cameras to detect hidden moisture, and we use hygrometers to measure moisture in the air and other meters to measure the extent of moisture saturation.

Powerful water extraction equipment is used to rapidly extract water to speed up the drying process and high-speed air movers help water to evaporate more quickly while industrial grade dehumidifiers work to pull the water vapor from the air.

Specialized Techniques

We are trained in the science of odor removal and offer a range of odor removal products to neutralize any offensive odors, and use hospital-grade sanitizing agents, germicides, and anti-microbial treatments when needed.

Call Us Today!

SERVPRO® of St. Clair Shores has a team of highly trained technicians on call 24 hours a day, Call us today at 586-741-5050. We’ll clean and restore your property damage in St. Clair Shores, “Like it never even happened.”

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

Removing Nicotine Damage from your Macomb County Home

10/27/2020 (Permalink)

Technician cleaning Nicotine Damage Nicotine Cleaning in New Baltimore, Michigan

There is a tried and true method that will removal almost any odor, and it applies to almost all types of smells, including smoke. The “big secret” is somewhat simple, but the devil is in the details. In order to successfully remove any odor, you must first remove and/or clean the source of the smell. Once the source has been permanently neutralized, technicians will clean all surfaces paying special attention to horizontal surfaces. Even dust sized particles can carry smoke and nicotine smells, so all surfaces must be thoroughly cleaned using HEPA vacuums and professional cleaning products.

We will be taking a closer look at cleaning smoke and nicotine smell from your Macomb County home. The following bullet points are some typical steps or procedures SERVPRO professionals use to clean smoke and nicotine from homes and businesses.

  • Cleaning is done using the top-down method. This process’s name is relatively self explanatory. It is best to clean smoke or nicotine residue starting with the ceiling and working your way down the walls, and all the way down to the floors. This will minimize the potential of re-soiling cleaned areas and insure that no spots are missed during the cleaning process. 
  • Wet clean all color safe or glossy finished walls and trim surfaces with a light detergent.
  • We clean color safe or glossy finished cabinets, light fixtures, windows, and any other surfaces that aren’t part of your regular cleaning process with a light detergent.
  • During the cleaning process, special attention is focused on horizontal surfaces. Horizontal surface provide an easy place for odor particles to land and can build up if not cleaned regularly. Examples of not commonly cleaned horizontal surfaces include door jams, window seals, window treatments/blinds, cabinet tops, and crown molding.
  • Only soft white cloths are used to do this type of cleaning. We use soft white cloths to prevent damaging the surface, but also to verify that the nicotine is being removed. Because the cloth is white our technicians will be able to see yellow residue developing on the cleaning cloth as they clean. This indicates that the process is working and that the nicotine particles are successfully being removed. We will repeat this cleaning process until no yellow residue appears on the surface or cloth used to clean the surface.
  • It is advisable to also have your ductwork thoroughly cleaned and HVAC filters replaced. Smoke and nicotine odor particles are typically airborne at some point, so it is likely that they have contaminated your HVAC system. Duct cleanings are an important step in removing smoke and nicotine odors.
  • Thermal fog the entire affected area. Thermal fogging is a process where heat is applied to our professional deodorizing products using a thermal fogging machine. This machine releases a fog that smoke and nicotine odor particles are drawn to and are absorbed by, thus neutralizing the odor.

 Nicotine and smoke odors are probably one of the more common odor related issues and can be cleaned up quickly and effectively by well trained and well equipped professionals. SERVPRO of Mount Clemens, New Baltimore has tons of experience cleaning and restoring nicotine and smoke damaged homes and businesses. Our team of trained professionals have the knowledge base and experience to take on even the challenging odor issues. 

Give us a call today to schedule your inspection for a quote of your cleaning needs.  

SERVPRO of Mount Clemens, New Baltimore (586) 598-5050

Certified Restoration Specialists in Eastpointe?

9/29/2020 (Permalink)

A classroom with bright green chairs sits empty, waiting for the next SERVPRO continuous education session to start. Our technicians are highly trained and certified to provide cleanup and restoration services to the St. Clair Shores community.

Highly Trained

When you call a company to come out to provide emergency repairs to your home or business, how do you know they’re competent to provide those services? Over the years, I’ve heard horror stories about people hiring the wrong people to do the restoration work. That’s why I’m glad that we have SERVPRO® of St. Clair Shores here to serve the residential and business community of Eastpointe. All of SERVPRO technicians are required to undergo initial and continuous training and education classes to stay current with industry standards as established by the Institute of Inspection Cleaning and Restoration Certification (IICRC). All technicians and staff have access to ongoing web-based training through e-learning courses.

Initial Franchise Training

The SERVPRO training program is a 15-day intensive course that takes place at the SERVPRO Corporate Training Facility that covers fire and water restoration, carpet and upholstery cleaning and mold mitigation.

Employee Certification Training

This self-paced program allows employees to become certified after the successful completion of course materials and passing an exam for:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Call Us

SERVPRO® of St. Clair Shores also offers credit and noncredit courses for insurance agents and adjusters, and real estate professionals to expand knowledge of emergency mitigation. If you have a property damage emergency in Eastpointe or want to find out about our training classes, call us today at 586-741-5050.

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

Property Damage Grosse Pointe Shores?

8/3/2020 (Permalink)

A fox terrier is shown holding an orange hard hat and is wearing a toolbelt filled with construction tools. We are property restoration specialists in St. Clair Shores.

Michigan Licensed Contractors

Oftentimes fire, water, and storm damage come with property repairs. Fortunately for the residents of Grosse Pointe Shores, SERVPRO® of St. Clair Shores is a licensed builder in the state of Michigan, licensed by the Department of Licensing and Regulatory Affairs. Additionally, we have a general contractor license, a residential contractor license, a commercial contractor license, and a mold remediation contractor license. These building licenses allow us to perform reconstruction work when it is necessary to restore your property back to preloss condition. When we arrive on- site, we will immediately secure your property as needed by tarping the roof, boarding up broken windows or doors and take any other temporary measures to prevent additional damage from occurring. Depending on the nature and extent of your damage, we may provide some of these building reconstruction services:

  • Board up
  • Drywall installation
  • Electrical
  • HVAC service
  • Marble, tile, linoleum and hardwood floor repair
  • Painting
  • Roofing services
  • Carpet repair and installation
  • Drywall removal and repair
  • Plumbing

Call Us Today

If you have a property damage emergency, SERVPRO® of St. Clair Shores is available 24 hours a day and has a team of highly trained technicians ready to respond to your call. Call us today at 586-741-5050. We will clean and restore your property damage in Grosse Pointe Shores “Like it never even happened.”

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

Announcing The Certified: SERVPRO Cleaned (CSC) program

5/13/2020 (Permalink)

Tents on tables reading certified cleaned Become a Certified SERVPRO Cleaned Facility

SERVPRO is THE AUTHORITY on what it means to be clean in the new world. Our cleaning is unlike any other.  You will soon be able to visit places knowing they are Certified: SERVPRO Cleaned.

Did you know that 89% of consumers said they are hesitant about returning to brick-and-mortar establishments according to a recent survey? And of those, 40% say that cleanliness is a major factor for concern? 

We all know they aren’t talking about dirt. They are talking the invisible germs and pathogens that we can’t see. They are talking about coronavirus, and patrons and employees want to feel safe and secure when America does reopen for business. 

The COVID-19 pandemic has changed what it means to be clean.

We are proud to launch Certified: SERVPRO Cleaned—a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. This is a level of clean that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When businesses chose SERVPRO, their employees, customers, and community can rest assured that they’ve selected a “higher standard of clean”—Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned (CSC) program is designed to provide our communities with a way to know that a structure has been cleaned, sanitized, and disinfected to minimize harmful pathogens. If a structure is sanitized and disinfected as part of the CSC program, a window decal shield will be left at the structure, as well as a separate window decal which should be dated by the franchise to let everyone know when it was last sanitized and disinfected.

The COVID-19 pandemic has changed what it means to be clean. Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work, and customers may wonder whether the businesses they patron are safe.  Call us today to schedule a quote on having your business disinfected and sanitized today at 586-741-5050. 

Eastpointe Residents Benefit From Our Biological Cleaning Services

4/27/2020 (Permalink)

A white facemask rests in front of a poster showing household and kitchen items. We have years of experience dealing with biological pathogens.

Proactive Cleaning Has Never Been More Important

The national Centers for Disease Control and Prevention (CDC), has published guidelines on how to prevent the spread of the new coronavirus, COVID-19 in your home. Frequent handwashing, social distancing, and cleaning and disinfecting your home has never been more critical to keep your family healthy. SERVPRO® of St. Clair Shores wants Eastpointe residents to know that we have been in the business of removing biological pathogens similar to COVID-19 for years and we have the specialty training and equipment necessary to safely clean and disinfect your home.

CDC and Local Authority Guidelines

We use EPA-approved, labeled hospital-grade products and follow CDC and local authority guidelines. Because the virus is believed to spread mainly from person-to-person, and because some people who are infected may or may not have symptoms of the virus, it is important to routinely clean high-touch areas and practice social distancing. The CDC recommends frequent hand washing with soap and water, or the use of an alcohol-based hand sanitizer.

We Are Here to Help. ®

We are all in this together and SERVPRO® of St. Clair Shores wants Eastpointe residents to know that when you require specialty cleaning services, we are ready to help. Our team of highly trained professionals are on call 24 hours and can be on-site within four hours of your first call. Call us today at 586-741-5050.

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

Let’s Talk About Wearing Face Masks in Eastpointe

4/27/2020 (Permalink)

Four teenagers demonstrate various styles of protective face coverings. Protective face coverings and biological cleaning keeps families safe in St. Clair Shores.

Specialty Cleaning For Your Home

We are spending more time at home with our families than we did before the outbreak of the new coronavirus, COVID-19. The national Centers for Disease Control and Prevention (CDC), recommends the routine cleaning of high-touch surfaces and frequent hand washing with soap and water, or using a hand sanitizer with at least 60 percent alcohol. SERVPRO® of St. Clair Shores wants the residents of Eastpointe to know that we have been providing specialty cleaning services and dealing with biological pathogens and other biohazards for years and have extensive experience cleaning contaminants similar to COVID-19.

CDC Guidelines

CDC guidelines for wearing face masks include:

  • Wear a cloth face cover when going out in public
    • Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
  • The cloth face cover is meant to protect other people in case you are infected.
  • Continue to keep about 6 feet between yourself and others.

Call Us Today

SERVPRO® of St. Clair Shores wants Eastpointe residents to know that we use hospital-grade, EPA-approved products to safely clean and disinfect your home. Call us today at 586-741-5050 to find out about our specialty cleaning services.

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

Covid -19 Cleaning? We are the Cleaning Experts!

4/23/2020 (Permalink)

Covid virus image SERVPRO logo We are Here to Help with Covid Cleaning

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of St. Clair Shores, 586-741-5050

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Coronavirus Cleaning

4/23/2020 (Permalink)

Covid virus image servpro logo Call SERVPRO of St. Clair Shores for your Covid-19 Cleaning.

SERVPRO of St. Clair Shores is now receiving a lot of phone calls from various businesses regarding Covid-19 cleanings prior to opening their business.  We are Here to Help!  

This is a general guideline for the proactive cleaning and disinfecting of surfaces to minimize the transmission of emergent viral pathogens including coronavirus disease 2019 (abbreviated “COVID-19”). This guide may be superseded by federal, state and local regulations. It is recommended before commencing any work that you contact your pollution insurance and workers compensation insurance provider to confirm coverage for emerging pathogen type work.

About Coronavirus

According to the U.S. Centers for Disease Control (CDC), coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV). A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans. CDC is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and which has now (as of this publication) been detected in 60 locations internationally, including cases in the United States. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”).i The CDC has setup a Coronavirus Disease 2019 (COVID-19) Situation Summary page to provide updated information as it becomes available, in addition to updated guidance.

The CDC has also provided information about how the virus potentially spreads. This is important knowledge for those creating cleanup plans for individual buildings and facilities. According to the CDC, their current understanding about how COVID-19 spreads is largely based on what is known about similar coronaviruses. COVID-19 is a new disease and there is more to learn about how it spreads, the severity of illness it causes, and to what extent it may spread in the United States. The virus is thought to spread mainly from person-to-person. This could be between people who are in close contact with one another (within about 6 feet) or through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol

This proactive cleanup protocol involves a customer that is requesting facility or structure cleaning and disinfection and the customer states that there is NO active known threat of SARS-CoV-2 contamination or exposure. This would be a proactive cleaning action driven from current, active events. In this scenario, the facility can be cleaned using the general guidelines provided within this document. Please note that these are general guidelines only. Building and spaces greatly differ. Each location will require individual planning.

The scope of work will be created and agreed upon by the customer and the SERVPRO franchise to ensure a set of agreeable expectations. The customer needs to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. This should be documented with the Request for Proactive Cleaning to Minimize the Transmission of Emerging Viral Pathogens (including Coronavirus) form. The structure would not be protected from future SARS-CoV-2 contamination if an infected person was to enter and occupy the building.

Exclusions to Cleanup Protocol

Beyond the scope of this cleanup protocol is a situation involving a Person Under Investigation (PUI). A PUI includes someone who is involved in a quarantine situation or has come in contact with someone who has been in a quarantine situation. Also, beyond the scope of this cleanup protocol is a situation involving a confirmed positive case of SARS-CoV-2. In both these situations, it is advised to not perform any work without contacting the proper governmental agency (CDC, Health Department, etc.). In these situations, the protocol/scope needs to be provided by the presiding governmental agency. Do not perform this work without that oversight in place.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.   These same surfaces are mentioned in the CDCs guidance for commercial spaces as well.

Cleaning removes the soil and dirt that harbors the infectious agents, while disinfecting kills the remaining environmental pathogens.  Cleaning is a necessary first step in disinfecting a surface. Both cleaning and disinfecting must be a part of your scope of work and plan.

• tables and chairs

• countertops

• cabinets and pulls

• doorknobs

• floors-hard surfaces/wood

• mats

• food contact surfaces

• light switches

• paper towel/napkin dispensers

• push doors

• bathroom stalls

• countertops

• cabinets/vanities and pulls

• doorknobs

• floors-hard surfaces/wood

• handrails

• light switches

• paper towel/napkin dispenser

• sink hardware

• sinks

• soap dispensers 

• book covers and binders

• carpets

• chairs

• computer equipment

• countertops

• doorknobs

• floors- hard surfaces/wood

• small hard surface items

• light switches

• mats

• carpets

• chairs

• telephones

• computer equipment

• countertops

• doorknobs

• floors- hard surfaces/wood

• light switches

• rugs

• shared office equipment

• tabletops/desktops

• water fountains

SERVPRO is Ready to Help in St. Clair Shores

2/6/2020 (Permalink)

1700+ reasons why…

In the beginning, there was a painting business in California and from that SERVPRO was born. There are now currently over 1700 stores from our Atlantic Seaboard to our Pacific Frontier. Over seventeen hundred franchises tell the tale. We have grown phenomenally and are continuing to grow. Your business in St. Clair Shores has been the cornerstone of that growth and we recognize that. Because of you, we strive to always put our best foot forward. Whether bagging up hazardous waste or speaking with insurance adjusters, our efforts are and always will be to give you our best.

Over five decades…

Without experience, the best intentions are fruitless. We, here at SERVPRO of St. Clair Shores have experience. In fact, we’ve got over five decades of professional cleaning and restoration know how scattered across the country. The staff at our franchises are well trained and professional when performing their duties and/or assessing your situation. If and when you are facing the discomfort of a high stress situation; find us online or call us at (586) 741-5050 and we will put those years of experience to work for you.

From Disaster to Normal in St. Clair Shores

2/6/2020 (Permalink)

From disaster…

Time and again the professionals at SERVPRO of St. Clair Shores have been on the front lines in post-catastrophe situations with their service being invaluable to adjusters and homeowners alike. From the mold created by catastrophic water leaks to soot and smoke removal after a house fire, we bring stability and efficiency to the job that only professionals can bring.

…to normal.

At the end of the day in St. Clair Shores, you just want to turn the key, walk in the door, sit your things down, and sink into a soft chair to relax. You’ve just endured the trauma of some fire, water, or mold disaster and clean up and you don’t want to continue to be in the middle of a disaster area. We will strive to make your situation as painless as possible and when the job is complete  and you return to your normal way of living, it will have been our pleasure to have helped make it “Like it never even happened.” So, when or if you’re faced with any of the previously described problems, SERVPRO of St. Clair Shores encourages you to call (586) 741-5050 so we can help you remediate the damage.

Who Should I Use for Restoration Purposes in St. Clair Shores

2/4/2020 (Permalink)

Who should I use?

Emergency situations usually call for quick reaction. In cases where a home or business structure in St. Clair Shores is being compromised by unhealthy and/or unsafe conditions, SERVPRO of St. Clair Shores is the-fast-response you need to get relief.  Chaotic situations can be handled or endured in an orderly fashion with professionals and the right tools applied. When you must choose your clean-up/restoration specialist, you are likely considering a few important things:

  • Convenient location
  • 24/7 availability
  • Professionalism
  • Efficiency
  • Honesty
  • Experience
  • Latest equipment

SERVPRO of St. Clair Shores is the answer.

In a problematic and possibly chaotic situation, remember, we’re here to help.  SERVPRO of St. Clair Shores are business owners, homeowners and renters just like you so we understand the initial needs. Our promise to you is to provide the same quality and integrity based service that we, as your neighbor, may also need in the future.

Ease your Burden when Disaster Happens in St. Clair Shores

2/1/2020 (Permalink)

cartoon houses with disasters happening SERVPRO of St. Clair Shores is Here To Help when property disaster strikes.

When disaster strikes…

For many, your home in St. Clair Shores represents a lifetime of hard work and a place where roots are important. It is where family gathers, and where your most endearing and important memories are made. When a disaster strikes; whether it be fire, storm, mold, or other water damage/flooding, it will likely be one of the most traumatic experiences of your life. When these things happen and stress is high call us. Our professionalism and rapid response time, as well as our nonintrusive clean up and exit should do much to ease the burden you are bearing. SERVPRO of St. Clair Shores really does want to help you carry the load.

…we’ll be there to ease your burden.

Sharing a load to SERVPRO of St. Clair Shores means our work makes your situation more bearable. Twenty-four hours a day/seven days a week we are on call with equipment that is up-to-date, and people who are professional and efficient. Our goal is to keep you moving forward with as little worry as possible in St. Clair Shores. Please contact us online or at (586) 741-5050.

Sharing the SERVPRO History in St. Clair Shores

1/27/2020 (Permalink)

cartoon with magnifying glass SERVPRO of St. Clair Shores is Here To Help.

Why SERVPRO?

Ted Isaacson opened the first SERVPRO® in 1967 in Sacramento, California selling his first Franchise in 1969.  In 1988 the SERVPRO headquarters moved to Gallatin, Tennessee. SERVPRO now has 1700+ Franchises in the United States and Canada. SERVPRO of St. Clair Shores specializes in cleanup and restoration services in St. Clair Shores. We can make your fire, smoke, water, or mold damage “Like it never even happened.” 

What does SERVPRO of St. Clair Shores do?

SERVPRO of St. Clair Shores provides:

  • residential & commercial cleanup of:
    • water/ flood damage
    • fire damage
    • storm damage
  • mold remediation
  • restoration

SERVPRO of St. Clair Shores performs these specialties, including:

  • Water Restoration
  • Fire Restoration
  • Mold Removal
  • Biohazard
  • Sewage
  • Drapes and Blinds
  • Odor Removal
  • Trauma and Crime Scene Cleanup
  • Vandalism and Graffiti
  • Air Ducts and HVAC
  • Ceilings, Floors, and Walls
  • Carpet and Upholstery



SERVPRO of St. Clair Shores works directly with most insurance companies, and is available 24 hours a day, seven days a week in St. Clair Shores.

Why SERVPRO of St. Clair Shores? Each franchise is an individually owned and operated company.  We have advanced expertise in water restoration along with specialized equipment in water removal and also advanced drying equipment.  

Technicians at SERVPRO of St. Clair Shores will keep you informed as they restore your damage so you will know what SERVPRO did, and how the process worked.  

SERVPRO of St. Clair Shores is independently owned and operated. 

St. Clair Shores, Are you prepared? We can help!

9/12/2019 (Permalink)

servpro logo and words emergency plan Get Ready! We can help!

National Preparedness Month Offers Home and Business Owners an Opportunity to Resolve to be Ready for an Emergency

Local SERVPRO disaster restoration specialist highlights no-cost tools to help property owners prepare and maintain a comprehensive emergency readiness plan

St. Clair Shores, MI (Grassroots Newswire) August 27, 2019 - No matter where you live or work, emergencies caused by weather, fire, wind, water, and other natural or manmade disasters can strike at any time and are largely unpredictable. SERVPRO of St. Clair Shores reminds St. Clair Shores-area home and business owners that preparing in advance is the best thing you can do to help minimize a disaster’s impact on your loved ones and your property. Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month – a time to create, or update, your plan for when disaster strikes.

“In the same way that people make ‘resolutions’ at the New Year, National Preparedness Month is a great time to resolve to create a plan, or review your existing plan, each and every year,” said Jennifer Dishman of SERVPRO® of St. Clair Shores. “Everyone needs a comprehensive emergency plan. Business owners also need to plan for business interruption and continuation. But equally importantly, families and businesses alike need immediate access to data like emergency and insurance contacts, shut-off valves, electrical panel locations, and the line of command to authorize work so emergency responders can react quickly and appropriately during the emergency. This month’s focus on preparedness is a great incentive for both families and businesses to put a plan in place and review it regularly.”

Creating an emergency plan is straightforward, according to Dishman. No matter what type of threats exist where you live or work – wildfires, flooding, hurricanes, tornadoes, or other natural or manmade disasters – tools are available from FEMA (https://www.ready.gov) with guidelines for preparing emergency food, water, and medical supplies; planning for special needs; and creating communication and evacuation plans. These tools and others, like the SERVPRO READY app, also help you store essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the free app.

Local business owners can take an additional preparedness step by designating SERVPRO of St. Clair Shores as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) to be stored in the READY app.

“The key to getting your life or business back on track is timely response after a disaster strikes. That’s why it’s important to take the time to record and store your information electronically, and then commit to a time – like National Preparedness Month – to review and update your records at least once each year,” said Dishman. “Remember, filing cabinets and their contents may be inaccessible or even destroyed in an emergency situation, so don’t depend on them to keep track of critical insurance, property, or contact information in the event of a disaster. Store your data electronically. If disaster strikes, you’ll have the information you need literally at your fingertips.”

SERVPRO of St. Clair Shores specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO of St. Clair Shores, please contact Jennifer Dishman at (586)741-5050 or JennyD@SERVPROstclairshoresmi.com. For more information on SERVPRO® and the SERVPRO Emergency READY Program, please visit www.ready.SERVPRO.com.

About SERVPRO®

Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

How to Make Your Interior Paint Job Last Longer in St. Clair Shores

7/17/2019 (Permalink)

How to Make Your Interior Paint Job Last Longer

by Haley Kieser 

June 27, 2019

Are you planning on painting the interior of your home? If so, you’re in for a treat—there’s nothing like a sparkling, fresh paint job to make everything feel brand-new again. If you want to ensure your paint job lasts as long as possible, use our foolproof tips to keep your paint job looking pristine for years to come:   

1. Ensure Walls are Clean

Getting your walls cleaned before painting them is important; otherwise, the dirt and debris that collects on your walls can result in a slippery, uneven texture. This can cause the paint to have a difficult time sticking. Before painting your walls, either hire a professional cleaning service or take the time yourself to thoroughly clean every inch of the surfaces you’ll be painting. The goal is to remove every speck of dirt so that you’re dealing with a smooth, dust-free canvas.  

2. Repair Existing Damage

On that note, while you’re in the process of cleaning your walls, be on the lookout for any damaged surfaces, like cracks or holes. Be sure to patch up holes and repair any damaged areas; that way, you’re painting on a nice, uniform surface, not a bumpy one. This will provide better coverage and make your paint really stick to the walls.  

3. Apply Proper Techniques

Haphazardly slapping paint on your walls probably won’t result in the best-looking paint job. To help ensure that your paint looks great and lasts for years, it’s crucial to use proper painting techniques. First up, it’s a good idea to prime your walls. Primers are designed to help seal the wall and prevent mold. Also, using the right strokes can really make or break your paint job: Work from top to bottom and use V- or W-shaped strokes when rolling to seamlessly cover the walls. Finally, you should also paint each wall one at a time and blend the wet paint you’ve brushed on with the paint you’re rolling. If you want to go back over the paint, wait at least a couple hours before doing so. 

4. Invest in High-Quality Tools

Don’t use old painting materials simply because they're cheap. The quality of tools and materials that you use absolutely impacts how long your paint will last. If your brushes are frayed and stiff, purchase a new brush that will make smoother lines. In addition, consider buying a paint that not only primes, but acts as a sealer as well. Source recommendations from friends and go with the highest rated painting materials out there. 

5. Timing is Everything

Timing is everything. If you're gearing up for a big paint job inside your home, keep in mind that two of the most important factors that determine how well paint dries are humidity and temperature. When there's more moisture in the air, this can lead to peeling paint. In addition, extremely hot temperatures can cause the paint to dry well before you can apply the paint evenly. It's best to paint in a cool, dry environment so that your paint looks good going on and lasts as long as possible.

If the above is too overwhelming...

As always, if you want something done truly well—hire the pros. If you don’t have the time or energy for a home paint job (or you simply want to make sure your paint job looks incredible), contracting a professional painting company to do your dirty work for you is always worth the investment.  

Whether you’ve never painted the inside of your home before or you’re pretty much a professional at this point, it can be helpful to keep the above tips in mind. Even when choosing to hire a painting company, ask the right questions to determine they're the right company for the job. After all, if you're paying for someone to paint your home, you surely want it to last.

We can process your contents as well!

3/27/2019 (Permalink)

Contents Storage

If your business suffers water, fire, smoke or mold damage, the cleanup and restoration experts at SERVPRO of St. Clair Shores are the premier choice for content restoration and pack-out.

Content Pack-Out

There are scenarios that require business content removal and relocation for prompt and thorough cleaning and restoration. If a business suffers fire and smoke damage, for example, it is often easier, more secure and cost-efficient to take certain contents to another location for restoration work.

SERVPRO of St. Clair Shores provides complete pack-out services. We will inventory and carefully and respectfully take the contents of your home or business to be restored, packed, and delivered to our facility. The pack-out process involves meticulous documentation to ensure your items receive the best possible care, including photo documentation, identification numbers and detailed lists.

Storage

Meanwhile at our SERVPRO location, your items are stored in a secure, climate-controlled environment. They remain there until the cleaning and restoration process is complete.

Content Pack Back

After content cleaning and restoration, items are returned to your business using the same inventory procedures and documentation employed in the pack-out process. Your items are loaded, transported and delivered with great care and then reconciled with original pack-out inventories.

Content cleaning and restoration is offered at our SERVPRO location and on select jobs and services performed. The availability and scope of content cleaning and restoration varies by location, job, insurance provider (if applicable) and other factors.  If you have any questions, please give us a call at (586) 741-5050.  

A Brand you can TRUST!

3/26/2019 (Permalink)

Did you know?

When asked why SERVPRO, here are a few reasons why we think you should choose us!  

SERVPRO of St. Clair Shores professionals will work around your Insured's schedule.  We appreciate your business!  

We have over 1400 Franchises that all pull together during large disasters.  

We have 24 hour emergency services for your emergency needs!  No matter if it's a holiday or not. 

We process your contents and inventory in house so you do not have to wait for multiple companies to help you get the job started.  

We are trained, uniformed professionals.

We use secure, electronic job files with 24- hour accessibility to notify your insurance company with what is happening. 

We have been serving America since 1967!

We are a trusted source for over 600 insurance companies!

We have a nationwide response team for Hurricanes, or national disasters that occur.  

We have a national call center that can help you get the closest SERVPRO if you own multiple properties in other states.  

In other words, just give us a shot and we can SHOW you why SERVPRO.  Call SERVPRO of St. Clair Shores at 586-741-5050.

Contents Cleaning and Pack Outs

3/25/2019 (Permalink)

Another great reason to call SERVPRO of St. Clair Shores is not only can we help you with your dry out and mitigation, we can help you with your contents!  When you basement floods or you have a fire, we can help you with your contents.  All restorable contents in affected areas will be professionally cleaning and deodorized to preloss condition in most cases.  We can even provided emergency cleaning of contents the customer will need immediately.  If relocation is necessary due to extensive damage, SERVPRO of St. Clair Shores professionals are trained to properly move out and control the inventory of contents throughout the cleaning, restoration and deodorization process.  We can then store the contents in our temperature controlled, insured warehouse until your repairs can be completed and you are ready to move back into your home or business.  Give us a call at SERVPRO of St. Clair Shores at 586-741-5050 if you are in need of our services! 

Why SERVPRO of St. Clair Shores?

3/20/2019 (Permalink)

Trust SERVPRO

The real question would be why not?  When choosing a restoration company experience, knowledge and honesty should all matter.  SERVPRO has been a trusted source in the industry since 1967.  We have years of experience and have worked with numerous insurance companies to provide the homeowners the best services after a claim is filed.  Most large carriers will call SERVPRO direct and have us do site inspections for their honest opinions on claims.  While in the field we are able to provide your adjuster with a verbal briefing within 4 hours on your initial call!  This really helps start your claims process on the right foot and get things moving.  We are the trusted professionals in the industry that you can trust when your home or business is damaged.  Call SERVPRO of St. Clair Shores at (586) 741-5050.  

Why SERVPRO ?

3/20/2019 (Permalink)

Why SERVPRO?

FASTER WORK COMPLETION! 

No more waiting days for a contractor to respond when every hour counts!  SERVPRO of St. Clair Shores is dedicated to providing 24 Hour emergency service with SERVPRO's 1-4-8 Service Response Guidelines.  Within 1 hours from notice of loss, we will contact you to arrange for service.  Within 4 hours we will be on-site to start mitigation services.  Within 8 business hours, a verbal briefing will be communicated to the adjuster from our crew chief on site at your home or business.  At SERVPRO of St. Clair Shores we have crews that are available 24 hours a day, 7 days a week, 365 days a year for your emergency service needs.  Please call SERVPRO of St. Clair Shores at (586) 741-5050.  

Why SERVPRO of St. Clair Shores? Local Water Damage Specialists

12/19/2018 (Permalink)

SERVPRO of St. Clair Shores makes it "Like it never even happened"

Why SERVPRO of St. Clair Shores? Because we are your local water damage specialists. If your home is suddenly hit with a flood, would you want someone who “may” be able to clean it up? Or would you want someone who specializes in flood damage? We have the expertise and the equipment to thoroughly dry, clean and sanitize your home after a flood.

Every water damage event is a little different and requires a unique solution, but the general process stays the same. They 7 steps below illustrate SERVPRO of St. Clair Shores’ process for a typical water restoration.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of St. Clair Shores cares about you and your home and our team of heroes will make it "Like it never even happened.” Call us 24/7 @ (586)741-5050.