Recent Posts

Sewer Backup in Roseville Business?

10/18/2021 (Permalink)

A sign for public restrooms is visible on a wall. We respond to sewer backup emergencies 24-hours a day in Macomb County.

When your Roseville business needs emergency assistance with a sewer backup, SERVPRO® of St. Clair Shores is Here to Help. ® We are on-call 24-hours a day and typically arrive onsite within four hours of your call. Our technicians are trained and certified to clean and restore areas compromised by sewage backups.

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture and help ensure the area is properly cleaned, disinfected, and deodorized.

Category 3: “Black Water”

Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth. This water is grossly unsanitary and could cause severe illness or death if ingested. Avoid all contact.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us!

When your commercial business or home needs sewage backup restoration services, SERVPRO® of St. Clair Shores is ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your sewage damage in Roseville, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Trick-or-Treating Safety for St. Clair Shores?

10/11/2021 (Permalink)

Kids are shown trick-or-treating at dusk. We respond to fire damage emergencies 24-hours a day in Macomb County.

Trick-or-Treating Hours in St. Clair Shores?

Halloween is a fun time of year for everyone. According to Patch.com, there are no set hours for trick-or-treating in St. Clair Shores, but usually, the hours run from dusk until the porch lights are turned off, around 8 pm. SERVPRO® of St. Clair Shores wants everyone to have a fun and safe Halloween this year. Here is a trick-ot-treat checklist and some helpful safety tips from the National Fire Protection Association:

Trick-or-Treat Checklist

  • Flashlight
  • Pre-arranged route, or map
  • Cell phone, or another form of communication
  • Rain gear and/or reflective clothing

For families still planning to attend Halloween parties: 

  • When choosing costumes, stay away from long trailing fabric that could come in contact with open flames or other heat sources
  • Teach children to stay away from open flames, including jack-o-lanterns with candles in them
  • Provide children with flashlights to carry for lighting or glow sticks as part of their costumes

Call Us Today!

When your home or commercial business needs fire damage restoration services, SERVPRO® of St. Clair Shores is ready to respond 24-hours a day every day of the year. Call us today at 586-741-5050. We’ll restore your fire damage in St. Clair Shores, “Like it never even happened.”

Franchises are Independently Owned and Operated.

House Fire Checklist: What to Do and What Not to Do After a House Fire

10/11/2021 (Permalink)

Fire damage and now roof is gone and you can see the sky House Fire in Roseville, Michigan

A house fire is a terrible event that can unsettle homeowners both physically and emotionally. It is one of the commonest disasters in the USA. There has been a lot of information on how to prevent house fires. That is because it is better not to experience it in the first place. But since house fires are rampant, there is a possibility that you may encounter one.

No matter the size of the house, fire outbreaks are possible. That is because several factors expose every home to a house fire. The common causes include:

  • Electrical cables and equipment: It could occur following a malfunction from the wires deep inside the walls, an overloaded power point, faulty electrical appliances, frayed cords, inadequate wiring, and poor use of power point extension cords.
  • Candles: Candles can cause fire outbreaks in the house if you use them poorly.
  • Cooking equipment: Cooking equipment like pans and pots can lead to fire outbreaks if they overheat.
  • Flammable liquids: Flammable liquids like methylated spirits, petrol, or kerosene can cause a house fire if they are close to heat sources.
  • Heating: If you have a portable heater or furnace close to curtains, clothes, furniture, or laundry, they can lead to fire outbreaks.
  • Children: Out of curiosity, children can set things on fire to see the effect.
  • Smoking indoors: The butt of cigarettes can stay lit for a long time. If you do not put them off completely, they can ignite fire once they contact flammable materials.

Because of the emotional events that homeowners go through, they may tend to do things that will worsen the situation, warns Nelson PM. For that reason, this article aims to help you stay coordinated and prevent mistakes that can affect your insurance claims or expose your household to danger.

Below is a checklist of what to do and what not to do after a house fire.

What to do after a house fire

Ensure that your family is safe.  Stay calm and reassure them. Check for signs of injuries on yourself, family members, and pets.

  1. Get a safe place to stay. Irrespective of the level of damage, you should not remain in that house.
  2. Contact your family and friends to inform them about the house fire. Also, reassure them of your safety.
  3. Contact your insurance company. Inform them about the fire outbreak and only give answers to the questions you know. Start the claim process to help address your needs. The insurance company will provide recommendations for restoring or cleaning up the property. They may also help to secure the house.
  4. Secure your home to protect it from unlawful entry and terrible weather even when it is damaged.
  5. Contact the local police department to inform them about the event. Doing this will help protect the house from looting since it is vacant.
  6. Contact utility providers to inform them about the fire so that they can temporarily shut off utility supplies to you.
  7. Get a copy of the fire report from your local fire department, read the summary, and file it. Your insurance company will find it valuable.
  8. Call a restoration company to assess the property. After a fire outbreak, the damages do not stop. For that reason, it is essential to get a restoration company early. Doing so will prevent further damage to the property.
  9. Get permission from the fire department to access the property. With that, you can take photographs and also note the level of damage. The restoration company should be present while you are doing this to prevent further damage.
  10. Create and keep a record of your belongings. Note the damaged and undamaged items. Do not dispose of damaged items yet.
  11. Retrieve all valuables such as passports, identity cards, certificates, licenses, financial records, medical records, and prescription drugs. Note that you are only retrieving the prescription drugs so that you can get a replacement.
  12. Keep up with financing your mortgage even after the house fire. Your insurance company will handle your losses.
  13. Notify your children’s school to let them know the situation your kids are going through.
  14. Notify the post office so that they will know whether to hold or forward your mails.
  15. Commence a replacement process for vital documents that were damaged by the fire.

What not to do after a house fire

  1. Do not gain access to the house without permission from the local fire department.
  2. Do not enter the house except you are fully kitted with personal protective equipment.
  3. Do not consume food items or drugs that were exposed to the fire.
  4. Do not use items that were damaged by the fire.
  5. Do not turn on any utilities until you are sure that they are safe.
  6. Do not attempt to wash or clean off the fire residue by yourself. Let professionals handle it.
  7. Do not attempt to start any vehicle that was damaged by the fire.

Dishwasher Washout in Grosse Point Shores?

10/4/2021 (Permalink)

Water is pouring out of a dishwasher in a modern kitchen. We restore water damage 24-hours a day in Macomb County.

My dishwasher failed and flooded my Grosse Pointe Shores home, and I had to remove all of my furniture and belongings and relocate while the repairs were being done. My insurance adjuster told me to call SERVPRO® of St. Clair Shores as my insurance coverage paid for move-out and pack-out services. The SERVPRO team helped me inventory and box up all of my belongings and moved them offsite while the floors were replaced. When the work was completed, they coordinated the return of my belongings and helped me put them back into the house. Thank you, SERVPRO!

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, we can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Call Us!

When your home or business needs move-out and pack-out services, SERVPRO® of St. Clair Shores has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your water damage in Grosse Pointe Shores, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Biohazard Emergency Tips for Eastpointe?

9/28/2021 (Permalink)

Technicians are removing a substance from a floor. We are trained to safely remove biohazards in Macomb County.

Eastpointe residents need to know.

Biohazards can cause serious health consequences and should always be managed by trained professionals. SERVPRO® of St. Clair Shores technicians are certified and have the experience to remediate biohazards safely. Here are some tips from our website on things you can do while waiting for help to arrive:

What to Do After a Contamination

  • Stay out of affected areas
  • Call emergency service personnel if the situation is life-threatening
  • Treat all  bodily fluids as if they are contaminated
  • Turn off the heating, ventilation, and air conditioning system (HVAC) if there is sewage damage

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place
  • Hang furs and leather goods
  • Don’t leave books, magazines, or other colored items on wet carpet or floors
  • Don’t use your household vacuum to remove water
  • Don’t use television or other household appliances
  • Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us!

When your home or business needs biohazard remediation services, SERVPRO® of St. Clair Shores has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll remediate your biohazards in Eastpointe, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Vandalized Building in Roseville?

9/21/2021 (Permalink)

Graffiti is shown covering a wall. We restore vandalized properties in Macomb County.

When your business is damaged by vandalism and graffiti, it is important to act quickly to restore the damage. This will deter the graffiti vandals from striking there again because these vandals want recognition, and when the graffiti is removed quickly, they will move to another location.

SERVPRO® of St. Clair Shores has been restoring vandalism and graffiti damage for commercial businesses in Roseville for years. Broken windows should also be replaced right away to prevent water and mold damage. The City of Roseville’s website has a section for reporting graffiti that will also tell you what’s being done about your report.

Our technicians are trained to restore many forms of vandalism and graffiti from surfaces like:

  • Driveways
  • Walkways
  • Asphalt
  • Metals
  • Wood
  • Glass
  • Plastic
  • Masonry

Based on the unique characteristics of the damage, our technicians may restore the damage by:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Water damage restoration
  • Fire damage restoration
  • Mold damage restoration
  • Contents cleaning

Call Us Today!

When your commercial business needs emergency vandalism and graffiti cleanup services, SERVPRO® of St. Clair Shores has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your property damage in Roseville, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Severe Wind Damage in Warren?

9/13/2021 (Permalink)

A fence is shown blown over. We mitigate storm damage 24-hours a day in Macomb County.

Recently severe winds tore through Macomb county, and many in the area were without power. SERVPRO® of St. Clair Shores responds to storm damage emergencies throughout the year in Warren, and offer these tips for protecting yourself during a power outage:

  • Keep freezers and refrigerators closed
  • Only use generators outdoors and away from windows
  • Do not use a gas stove to heat your home
  • Disconnect appliances and electronics to avoid damage from electrical surges
  • Use alternate plans for refrigerating medicines or power-dependent medical devices
  • If safe, go to an alternate location for heat or cooling
  • Check on neighbors

If your home or business is damaged by wind or other severe weather, our storm damage response team has the equipment, training, and experience to secure your property and board up any areas of the structure exposed to the elements. We provide a full range of building and reconstruction services when needed to restore a property to pre-damage condition. 

Call Us!

When your Warren home or commercial business needs emergency storm damage restoration services, SERVPRO® of St. Clair Shores has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your storm damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Candle Fire in St Clair Shores?

9/6/2021 (Permalink)

A lit candle is shown. We respond to fire damage emergencies 24-hours a day in Macomb County.

SERVPRO® of St. Clair Shores responds to many fire damage emergencies throughout the year in St. Clair Shores, often arriving as The City of St. Clair Shores Fire Department is rolling up their hoses and leaving the scene. Here are some candle fire safety tips from the St. Clair Shores Fire Department’s website:

  • Place candles on stable furniture, in sturdy holders that will catch dripping wax
  • Never leave a candle unattended
  • If the power goes out, use flashlights for illumination; not candles
  • Keep candles away from anything that can catch fire
  • Place candles on higher furniture where they won’t be knocked over by children or pets
  • Never place lit candles in windows where they could ignite curtains or blinds
  • Don’t allow children or teens to have candles in their bedrooms
  • Ask questions about the candles and candle-holders you buy. There are new standards that major manufacturers will follow to make sure the candles and candleholders won’t break, tip over, or otherwise malfunction in ordinary use.
  • Extinguish candles carefully, using a long-handled candle snuffer or a soft, directed breath. Be careful not to splatter wax when extinguishing.

Call Us!

When your St. Clair Shores home or commercial business requires emergency fire damage restoration services, SERVPRO® of St. Clair Shores has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

House Fire Checklist: What to Do and What Not to Do After a House Fire

9/1/2021 (Permalink)

A house fire is a terrible event that can unsettle homeowners both physically and emotionally. It is one of the commonest disasters in the USA. There has been a lot of information on how to prevent house fires. That is because it is better not to experience it in the first place. But since house fires are rampant, there is a possibility that you may encounter one.

No matter the size of the house, fire outbreaks are possible. That is because several factors expose every home to a house fire. The common causes include:

  • Electrical cables and equipment: It could occur following a malfunction from the wires deep inside the walls, an overloaded power point, faulty electrical appliances, frayed cords, inadequate wiring, and poor use of power point extension cords.
  • Candles: Candles can cause fire outbreaks in the house if you use them poorly.
  • Cooking equipment: Cooking equipment like pans and pots can lead to fire outbreaks if they overheat.
  • Flammable liquids: Flammable liquids like methylated spirits, petrol, or kerosene can cause a house fire if they are close to heat sources.
  • Heating: If you have a portable heater or furnace close to curtains, clothes, furniture, or laundry, they can lead to fire outbreaks.
  • Children: Out of curiosity, children can set things on fire to see the effect.
  • Smoking indoors: The butt of cigarettes can stay lit for a long time. If you do not put them off completely, they can ignite fire once they contact flammable materials.

Because of the emotional events that homeowners go through, they may tend to do things that will worsen the situation, warns Nelson PM. For that reason, this article aims to help you stay coordinated and prevent mistakes that can affect your insurance claims or expose your household to danger.

Below is a checklist of what to do and what not to do after a house fire.

What to do after a house fire

Ensure that your family is safe.  Stay calm and reassure them. Check for signs of injuries on yourself, family members, and pets.

  1. Get a safe place to stay. Irrespective of the level of damage, you should not remain in that house.
  2. Contact your family and friends to inform them about the house fire. Also, reassure them of your safety.
  3. Contact your insurance company. Inform them about the fire outbreak and only give answers to the questions you know. Start the claim process to help address your needs. The insurance company will provide recommendations for restoring or cleaning up the property. They may also help to secure the house.
  4. Secure your home to protect it from unlawful entry and terrible weather even when it is damaged.
  5. Contact the local police department to inform them about the event. Doing this will help protect the house from looting since it is vacant.
  6. Contact utility providers to inform them about the fire so that they can temporarily shut off utility supplies to you.
  7. Get a copy of the fire report from your local fire department, read the summary, and file it. Your insurance company will find it valuable.
  8. Call a restoration company to assess the property. After a fire outbreak, the damages do not stop. For that reason, it is essential to get a restoration company early. Doing so will prevent further damage to the property.
  9. Get permission from the fire department to access the property. With that, you can take photographs and also note the level of damage. The restoration company should be present while you are doing this to prevent further damage.
  10. Create and keep a record of your belongings. Note the damaged and undamaged items. Do not dispose of damaged items yet.
  11. Retrieve all valuables such as passports, identity cards, certificates, licenses, financial records, medical records, and prescription drugs. Note that you are only retrieving the prescription drugs so that you can get a replacement.
  12. Keep up with financing your mortgage even after the house fire. Your insurance company will handle your losses.
  13. Notify your children’s school to let them know the situation your kids are going through.
  14. Notify the post office so that they will know whether to hold or forward your mail.
  15. Commence a replacement process for vital documents that were damaged by the fire.

What not to do after a house fire

  1. Do not gain access to the house without permission from the local fire department.
  2. Do not enter the house except you are fully kitted with personal protective equipment.
  3. Do not consume food items or drugs that were exposed to the fire.
  4. Do not use items that were damaged by the fire.
  5. Do not turn on any utilities until you are sure that they are safe.
  6. Do not attempt to wash or clean off the fire residue by yourself. Let professionals handle it.
  7. Do not attempt to start any vehicle that was damaged by the fire.

Rain Gutter Roof Rot in Roseville?

8/30/2021 (Permalink)

A damaged rain gutter is shown. We are trusted leaders in emergency water restoration services in Macomb County.

My friends bought a house at auction and were only allowed to do a cursory inspection of the outside of the home. There did not appear to be any water damage, but upon closer inspection, they discovered they were wrong. The roof gutter system was improperly installed, and water had been pouring into the roof system instead of draining away from the house. This water had completely saturated and ruined the bathroom wall.

SERVPRO® of St. Clair Shores restores water damage of all kinds in the Roseville area. Unfortunately, these new homeowners were stuck with a costly and time-consuming repair as the water damage was hidden and caused severe structural damage to the home.

It is important to inspect your rain gutters and downspouts to ensure they are not clogged and are draining away from the home. You can use binoculars to look for holes and other damage to the rain gutter system and make repairs as needed.

Call Us Today!

When your Roseville home or commercial business needs water restoration services, SERVPRO® of St. Clair Shores has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.