Recent Posts

Burst water pipe in Warren?

5/28/2020 (Permalink)

A woman is holding her head in shock at the water damage caused by a leaking pipe in her home. Broken pipes can cause water damage at any time in St. Clair Shores.

Broken Pipes Happen

My friend purchased a newer home in Warren that, unbeknownst to her, had faulty plumbing that caused severe water damage. The damage was not apparent until she saw the tell-tale signs of water leaking on the floor and dark water spots emerging on the drywall. Most of the drywall, baseboards and all of the pipes had to be replaced in her garage as the extreme cold caused the pipes to burst. Thankfully, SERVPRO® of St. Clair Shores was ready to respond to her water damage emergency and sent a team of highly trained professionals to immediately begin the cleanup and restoration process.

Advanced Water Detection Technology and Techniques

The SERVPRO technicians used state-of-the-art moisture detection and measurement equipment to determine the moisture saturation levels in the damaged wall and brought in portable water extraction equipment to remove the water quickly. Then they installed high-speed air-movers and dehumidifiers to evaporate and dry the water vapor from the air. Once everything was dry, air scrubbers and deodorization agents were used to remove the soggy water smell and then they cleaned and sanitized the area and saw the repair process through to completion.

Call Us

When you experience a water damage emergency in Warren, call SERVPRO® of St. Clair Shores. We will respond within four hours to begin the water damage restoration process. Call us today at 303-494-2000.

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

When Will the Snow Finally Melt in St. Clair Shores?

5/27/2020 (Permalink)

A treelined road along the shoreline is shown with snowmelt and runoff. Water damage is a constant battle in Grosse Pointe Shores this year.

The Soggy State of Michigan

Michigan is experiencing a wetter-than-average year. Flooding and dam failures, snowmelt and lots of rain have combined to create a very soggy State. Water is one of the most invasive and destructive elements to cause damage to a home or business. As May showers continue to fall in Gross Pointe Shores, water damage will continue to be a possibility for all residents. The good news is that SERVPRO® of St. Clair Shores is ready to respond to any size water damage emergency and has a team of highly trained professionals ready to respond to your call.

Quality Service You Can Count On

Although each water damage emergency will vary, we approach each emergency in the same way. Here is the process we use to determine the best way to serve your needs for a “typical” water damage emergency:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today

When you experience a water damage emergency in Gross Pointe Shores, you can depend on us to provide the highest level of support. From the moment we arrive we will begin the mitigation process to minimize disruption to your home or business. Call SERVPRO® of St. Clair Shores today at 303-494-2000 to find out about our water damage restoration services.

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

SERVPRO of St. Clair Shores Fights Smoke and Soot in Roseville.

5/14/2020 (Permalink)

Soot-damaged light switch plate Soot happens. SERVPRO of St. Clair Shores Cleans it Up.

If a fire hits a home or business in Roseville, first make sure that everyone is safe. SERVPRO® of St. Clair Shores joins the Red Cross in urging people not to go into the building until the firefighters say that it is safe.

As soon as is practical, call SERVPRO of St. Clair Shores at (586) 741-5050 or reach out online.  To minimize the damage, we are Faster to any size disaster; call any time, day or night (even on holidays) and trained technicians will be on-site within four hours. Our technicians have the training to handle fire damage and associated water damage.

Two products of fire, smoke and soot, continue to cause damage well after the fire is extinguished. Smoke damage may end up on ceilings, behind window coverings, or in enclosed spaces.

Soot is the fine particles (black or dark brown) left behind by incomplete burning. It may be oily or dry, and may be so well hidden that it doesn’t become noticeable until the damage is done. Soot can corrode even durable materials like steel and concrete.

SERVPRO of St. Clair Shores knows how to look for smoke and soot before they cause further damage. It has specialized equipment to remove stains and odors to remove stains and odors that regular cleaners can’t.

Whatever happens in Roseville, SERVPRO of St. Clair Shores is Here to Help®

SERVPRO of St. Clair Shores is independently owned and operated.


Rising Waters in St. Clair Shores Poses Water Intrusion Challenges for Residents

5/13/2020 (Permalink)

A snow-covered shoreline and melting lake water is shown on a bright sunny day. Water intrusion is a real challenge in Grosse Pointe Shores.

Rising Lake Waters Pose Challenges for Residents of St. Clair Shores

With Spring comes snowmelt and the possibility of water intrusion for homes and buildings in Grosse Pointe Shores. According to the U.S. Army Corps of Engineers, Lake St. Clair may experience rising water levels similar to that of 2019, following a trend experienced across the Great Lakes. Water intrusion is caused when water seeps into a structure from the outside. It is important to take care of water damage as soon as it is detected as water left standing can cause costly repairs if left untouched. The good news is that SERVPRO® of St. Clair Shores has the experience and state-of-the-art equipment necessary to safely restore your home or business to pre-damage condition.

We are Here to Help®

Our highly-trained technicians are on call 24 hours a day, seven days a week and can be onsite within four hours of your call. When you contact us, we will ask you a series of questions to determine the scope of the emergency, the type of equipment to bring, and the number of technicians to send to the job site.

Call Us Today

SERVPRO® of St. Clair Shores wants Grosse Pointe Shores residents and commercial businesses to know that we are ready to respond to any water emergency call and we want to help.  Call us today at 303-494-2000 to find out about our water damage restoration process.

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

Announcing The Certified: SERVPRO Cleaned (CSC) program

5/13/2020 (Permalink)

Tents on tables reading certified cleaned Become a Certified SERVPRO Cleaned Facility

SERVPRO is THE AUTHORITY on what it means to be clean in the new world. Our cleaning is unlike any other.  You will soon be able to visit places knowing they are Certified: SERVPRO Cleaned.

Did you know that 89% of consumers said they are hesitant about returning to brick-and-mortar establishments according to a recent survey? And of those, 40% say that cleanliness is a major factor for concern? 

We all know they aren’t talking about dirt. They are talking the invisible germs and pathogens that we can’t see. They are talking about coronavirus, and patrons and employees want to feel safe and secure when America does reopen for business. 

The COVID-19 pandemic has changed what it means to be clean.

We are proud to launch Certified: SERVPRO Cleaned—a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. This is a level of clean that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When businesses chose SERVPRO, their employees, customers, and community can rest assured that they’ve selected a “higher standard of clean”—Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned (CSC) program is designed to provide our communities with a way to know that a structure has been cleaned, sanitized, and disinfected to minimize harmful pathogens. If a structure is sanitized and disinfected as part of the CSC program, a window decal shield will be left at the structure, as well as a separate window decal which should be dated by the franchise to let everyone know when it was last sanitized and disinfected.

The COVID-19 pandemic has changed what it means to be clean. Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work, and customers may wonder whether the businesses they patron are safe.  Call us today to schedule a quote on having your business disinfected and sanitized today at 586-741-5050. 

Roseville Can Rely on SERVPRO of St. Clair Shores during this Pandemic

4/29/2020 (Permalink)

cleaned/detailed car interior, focus on gear shift and dashboard SERVPRO of St. Clair Shores cleans automobiles according to CDC guidelines

If Roseville businesses face water or storm damage during the COVID-19 stay-at-home orders, they don’t need to worry about facing it alone. SERVPRO® of St. Clair Shores is open, and is Here to Help® no matter what happens.

Whether you hire SERVPRO of St. Clair Shores to remediate damage or to a provide a cleaning that meets guidelines set by the CDC (Centers for Disease Control and Prevention), our technicians will arrive quickly, and follow procedures to keep Roseville employees, businesses, and customers safe and healthy.

We are available every hour of every day – no exceptions

Call us at (586) 741-5050, or reach us online.

SERVPRO of St. Clair Shores cleans and disinfects according to criteria set for each type of facility, including:

  • Food-service businesses, including restaurants
  • Senior-living communities
  • Child-care centers
  • Retail spaces, including grocery stores and pharmacies
  • Medical facilities, including walk-in clinics, dentists’ offices, and others
  • Centers for community events
  • Facilities for essential services such as police, corrections, firefighters, etc.
  • Automobile service centers and related agencies

Remember to wash your hands frequently and completely. This website allows people to print a poster setting the hand-washing steps to lyrics of their choosing.

SERVPRO of St. Clair Shores promises to be Faster to Any Size Disaster.

SERVPRO of St. Clair Shores is independently owned and operated.

Eastpointe Residents Benefit From Our Biological Cleaning Services

4/27/2020 (Permalink)

A white facemask rests in front of a poster showing household and kitchen items. We have years of experience dealing with biological pathogens.

Proactive Cleaning Has Never Been More Important

The national Centers for Disease Control and Prevention (CDC), has published guidelines on how to prevent the spread of the new coronavirus, COVID-19 in your home. Frequent handwashing, social distancing, and cleaning and disinfecting your home has never been more critical to keep your family healthy. SERVPRO® of St. Clair Shores wants Eastpointe residents to know that we have been in the business of removing biological pathogens similar to COVID-19 for years and we have the specialty training and equipment necessary to safely clean and disinfect your home.

CDC and Local Authority Guidelines

We use EPA-approved, labeled hospital-grade products and follow CDC and local authority guidelines. Because the virus is believed to spread mainly from person-to-person, and because some people who are infected may or may not have symptoms of the virus, it is important to routinely clean high-touch areas and practice social distancing. The CDC recommends frequent hand washing with soap and water, or the use of an alcohol-based hand sanitizer.

We Are Here to Help. ®

We are all in this together and SERVPRO® of St. Clair Shores wants Eastpointe residents to know that when you require specialty cleaning services, we are ready to help. Our team of highly trained professionals are on call 24 hours and can be on site within four hours of your first call. Call us today at 303-494-2000.

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

Let’s Talk About Wearing Face Masks in Eastpointe

4/27/2020 (Permalink)

Four teenagers demonstrate various styles of protective face coverings. Protective face coverings and biological cleaning keeps families safe in St. Clair Shores.

Specialty Cleaning For Your Home

We are spending more time at home with our families than we did before the outbreak of the new coronavirus, COVID-19. The national Centers for Disease Control and Prevention (CDC), recommends the routine cleaning of high-touch surfaces and frequent hand washing with soap and water, or using a hand sanitizer with at least 60 percent alcohol. SERVPRO® of St. Clair Shores wants the residents of Eastpointe to know that we have been providing specialty cleaning services and dealing with biological pathogens and other biohazards for years and have extensive experience cleaning contaminants similar to COVID-19.

CDC Guidelines

CDC guidelines for wearing face masks include:

  • Wear a cloth face cover when going out in public
    • Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
  • The cloth face cover is meant to protect other people in case you are infected.
  • Continue to keep about 6 feet between yourself and others.

Call Us Today

SERVPRO® of St. Clair Shores wants Eastpointe residents to know that we use hospital-grade, EPA-approved products to safely clean and disinfect your home. Call us today at 303-494-2000 to find out about our specialty cleaning services.

SERVPRO® of St. Clair Shores is Independently Owned and Operated.

Covid -19 Cleaning? We are the Cleaning Experts!

4/23/2020 (Permalink)

Covid virus image SERVPRO logo We are Here to Help with Covid Cleaning

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of St. Clair Shores, 586-741-5050


Coronavirus Cleaning

4/23/2020 (Permalink)

Covid virus image servpro logo Call SERVPRO of St. Clair Shores for your Covid-19 Cleaning.

SERVPRO of St. Clair Shores is now receiving a lot of phone calls from various businesses regarding Covid-19 cleanings prior to opening their business.  We are Here to Help!  

This is a general guideline for the proactive cleaning and disinfecting of surfaces to minimize the transmission of emergent viral pathogens including coronavirus disease 2019 (abbreviated “COVID-19”). This guide may be superseded by federal, state and local regulations. It is recommended before commencing any work that you contact your pollution insurance and workers compensation insurance provider to confirm coverage for emerging pathogen type work.

About Coronavirus

According to the U.S. Centers for Disease Control (CDC), coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV). A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans. CDC is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and which has now (as of this publication) been detected in 60 locations internationally, including cases in the United States. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”).i The CDC has setup a Coronavirus Disease 2019 (COVID-19) Situation Summary page to provide updated information as it becomes available, in addition to updated guidance.

The CDC has also provided information about how the virus potentially spreads. This is important knowledge for those creating cleanup plans for individual buildings and facilities. According to the CDC, their current understanding about how COVID-19 spreads is largely based on what is known about similar coronaviruses. COVID-19 is a new disease and there is more to learn about how it spreads, the severity of illness it causes, and to what extent it may spread in the United States. The virus is thought to spread mainly from person-to-person. This could be between people who are in close contact with one another (within about 6 feet) or through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol

This proactive cleanup protocol involves a customer that is requesting facility or structure cleaning and disinfection and the customer states that there is NO active known threat of SARS-CoV-2 contamination or exposure. This would be a proactive cleaning action driven from current, active events. In this scenario, the facility can be cleaned using the general guidelines provided within this document. Please note that these are general guidelines only. Building and spaces greatly differ. Each location will require individual planning.

The scope of work will be created and agreed upon by the customer and the SERVPRO franchise to ensure a set of agreeable expectations. The customer needs to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. This should be documented with the Request for Proactive Cleaning to Minimize the Transmission of Emerging Viral Pathogens (including Coronavirus) form. The structure would not be protected from future SARS-CoV-2 contamination if an infected person was to enter and occupy the building.

Exclusions to Cleanup Protocol

Beyond the scope of this cleanup protocol is a situation involving a Person Under Investigation (PUI). A PUI includes someone who is involved in a quarantine situation or has come in contact with someone who has been in a quarantine situation. Also, beyond the scope of this cleanup protocol is a situation involving a confirmed positive case of SARS-CoV-2. In both these situations, it is advised to not perform any work without contacting the proper governmental agency (CDC, Health Department, etc.). In these situations, the protocol/scope needs to be provided by the presiding governmental agency. Do not perform this work without that oversight in place.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.   These same surfaces are mentioned in the CDCs guidance for commercial spaces as well.

Cleaning removes the soil and dirt that harbors the infectious agents, while disinfecting kills the remaining environmental pathogens.  Cleaning is a necessary first step in disinfecting a surface. Both cleaning and disinfecting must be a part of your scope of work and plan.

• tables and chairs

• countertops

• cabinets and pulls

• doorknobs

• floors-hard surfaces/wood

• mats

• food contact surfaces

• light switches

• paper towel/napkin dispensers

• push doors

• bathroom stalls

• countertops

• cabinets/vanities and pulls

• doorknobs

• floors-hard surfaces/wood

• handrails

• light switches

• paper towel/napkin dispenser

• sink hardware

• sinks

• soap dispensers 

• book covers and binders

• carpets

• chairs

• computer equipment

• countertops

• doorknobs

• floors- hard surfaces/wood

• small hard surface items

• light switches

• mats

• carpets

• chairs

• telephones

• computer equipment

• countertops

• doorknobs

• floors- hard surfaces/wood

• light switches

• rugs

• shared office equipment

• tabletops/desktops

• water fountains