Blocked Frozen Pipes Burst and Flood Home in St. Clair Shores?

3/5/2024 (Permalink)

We restore water damage from frozen pipes 24 hours a day in Macomb County.

Our local St. Clair Shores team responds to water damage emergencies caused by burst frozen pipes often during the winter. A blocked frozen pipe can lead to significant water damage in a home due to the unique properties of water when it freezes. Water inside pipes can freeze and expand when temperatures drop, creating pressure within the pipe. If the blockage is severe enough, the pressure can build up to the point where it causes the pipe to burst. Here's how a blocked frozen pipe can result in water damage:

Pipe Burst: As water freezes and expands, it exerts immense pressure on the pipe's walls. If the pipe is blocked, the pressure has nowhere to go but to increase within the pipe. Eventually, this pressure can become too much for the pipe to withstand, causing it to rupture or burst.

Sudden Water Release: When the pipe bursts, it releases a large volume of water into the surrounding area. This water can flood the immediate vicinity, causing immediate damage to walls, ceilings, floors, and belongings.

Hidden Damage: Besides the obvious damage, water can seep into walls, insulation, and other hidden spaces, causing further damage over time. This can weaken structural components and promote mold and mildew growth.

Call Us Today!

When your home or commercial business in St. Clair Shores has water damage from frozen pipes, our local team in St. Clair Shores is Here to Help. ® Call us today at 586-741-5050.

SERVPRO® franchises are independently owned and operated.

Frozen Pipes in Warren Home Cause Water Damage Emergency?

1/16/2024 (Permalink)

We respond to water damage emergencies 24 hours a day in Macomb County.

During the freezing winter months, frozen pipes are a real threat to homes and commercial businesses in Warren. Our local St. Clair Shores team responds to water damage emergencies from frozen pipes every winter and we offer these tips for things you can do while waiting for professional help to arrive:

Turn off the Water: Locate your home's main water shutoff valve and turn it off to stop the flow of water to the affected pipe.

Open Faucets: Open faucets connected to the frozen pipe to relieve pressure and allow any trapped water to escape as it thaws.

Apply Heat: Safely use a hair dryer, space heater, or warm towels to gently thaw the frozen section of the pipe. Start at the faucet and work your way toward the blockage.

Insulate Pipes: Once thawed, insulate pipes to prevent future freezing, using foam pipe insulation or heat tape.

Stay Cautious: Be cautious of electrical appliances and ensure safety while applying heat. If unsure or the situation worsens, call a professional plumber promptly.

Call Us Today!

When your home or commercial business in Warren has water damage from frozen pipes and needs emergency restoration services, our local team in St. Clair Shores is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 586-741-5050.

SERVPRO® franchise is independently owned and operated.

Restoration and Rebuilding Services for Water Damaged Properties in Roseville?

12/19/2023 (Permalink)

We clean, restore, and rebuild water-damaged properties in Macomb County.

When a broken pipe causes flooding and property damage to your home in Roseville, our local St. Clair Shores team can help. We are trained and certified to perform every phase of a restoration required to return a property to preloss conditions. Here is the process we use to restore water damage:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments to remove odors and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpets, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your home or business in Roseville has a water damage emergency and you need restoration services, our local team in St. Clair Shores is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 586-741-5050.

SERVPRO® franchise is independently owned and operated.

Supply Line Failure Leads to Flooding Disaster in St. Clair Shores Home?

10/17/2023 (Permalink)

We restore water damage 24 hours a day in Macomb County.

Water supply lines connected to home appliances, such as washing machines, dishwashers, and refrigerators with ice makers or water dispensers, can cause catastrophic flooding and water damage to homes when they are damaged.

For many years, our local St. Clair Shores team has been mitigating and restoring water damage for St. Clair Shores residents and businesses. By Regularly inspecting supply lines for signs of wear, damage, or leaks, many water supply line failures may be avoided. To minimize the risk of supply line failure, the Institute of Business and Home Safety suggests taking the following steps:

• Use high-quality, durable supply lines that are appropriate for the specific appliance
• Follow manufacturer guidelines for installation, maintenance, and recommended water pressure
• Ensure that supply lines are properly secured and free from kinks or twists
• Protect supply lines from exposure to extreme temperatures, sunlight, and chemicals
• If you live in an area with freezing temperatures, consider insulating or draining supply lines during the winter
• Address any issues promptly and replace supply lines if they show signs of wear, corrosion, or damage

Call Us Today!

When your home or business has a water damage emergency and you need fast emergency response and assistance, our local team in St. Clair Shores is Here to Help. We’ll restore your damage “Like it never even happened.” Call us today at 586-741-5050.

Franchises are independently owned and operated.

What Can I Expect When I Call for a Flooding Emergency in Warren?

9/19/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in Macomb County.

Our local St. Clair Shores team is a trusted leader in storm damage restoration services. Warren residents and businesses can count on us to arrive quickly to immediately begin the cleanup and restoration process. Our technicians are highly trained and certified to restore storm damage using powerful, industrial-grade water extraction and drying equipment. We monitor and document the drying process, and we can assist you with the insurance process and paperwork.

From the moment we speak with you, we are mobilizing resources to meet your emergency. Here are the questions we will ask you over the phone:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or commercial business in Warren floods and you need emergency storm damage restoration services, our local team in St. Clair Shores is Here to Help. ® We’ll restore your flooding damage “Like it never even happened.” Call us today at 586-741-5050.

Franchises are independently owned and operated.

Sewer Backup in Roseville Business Restored in the Middle of the Night?

8/22/2023 (Permalink)

We respond to commercial water damage emergencies 24 hours a day in Macomb County.

A blocked or overloaded sewer system can cause sewage backup into a commercial property, resulting in water damage and this contaminated water can carry infectious viruses and dangerous bacteria that can cause serious illness and health problems. Our local St. Clair Shores team is trained and certified to mitigate and restore sewer backups in Roseville. We have the experience, protective gear, and equipment necessary to restore sewer backups and contaminated areas quickly and efficiently.

Here are the three classifications of contaminated water:

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three, “black water” includes flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Category 2: "Gray Water"

• It May contain bacteria and viruses
• It can quickly degrade into category three if left untreated

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

• Water from a clean source like a broken water line
• If left untreated, can degrade into category two or three

Call Us!

When your commercial business or home in Roseville has a sewer backup damage, our local team in St. Clair Shores is Here to Help. ® We’ll clean and restore your property “Like it never even happened.” Call us today at 586-741-5050.

Franchises are independently owned and operated.

Pipe Corrosion Causes Water Damage in St. Clair Shores Business?

7/17/2023 (Permalink)

We restore commercial water damage “Like it never even happened” in Macomb County.

Water damage can happen at any time of the day or night and it can cause considerable damage if it is not mitigated quickly. Our local team in St. Clair Shores is on call and ready to respond to commercial water damage emergencies 24 hours a day, 365 days a year.

Corroded pipes are a common cause of water damage in St. Clair Shores. However, by conducting routine inspections of your plumbing systems you may avoid more expensive and time-consuming repairs in the future. Some signs of corrosion include the following:

Water Discoloration – Look for a brown, orange, or red tint in the water.

Unpleasant Odor – Sometimes corrosion is accompanied by a foul-smelling odor.

Metallic Taste – When a pipe corrodes it may have a funny metallic taste.

Frequent Clogs – When a pipe corrodes, debris builds up in the pipes, causing frequent clogging.

Leaks – If your pipes begin to clog frequently, they will also begin to leak and burst.

Call Us Today!

Over 14,000 water damage claims are made in the United States every day of the year. When your commercial business or home has a water damage emergency, our local team in St. Clair Shores is Here to Help. ® We typically arrive onsite within four hours of your call. Call us today at 586-741-5050.

Franchises are independently owned and operated.

Heavy Rain Causes Water Intrusion Damage in Grosse Pointe Shores?

5/2/2023 (Permalink)

We are leaders in storm damage restoration services in Macomb County.

Heavy rains can wreak havoc on homes and businesses. Water is invasive and will find its way into homes and businesses through foundation cracks, leaking windowsills, clogged rain gutters, and damaged roofs. Our local team in St. Clair Shores has been restoring water damage in Grosse Pointe Shores for many years. We have the training, equipment, and experience to restore water damage quickly and efficiently. Here are some tips for things you can do to stay safe from the State of Michigan’s website:

Signs:

• Heavy rainfall
• High river and lake levels
• Dams in the area

During:

• Turn off utilities if instructed to do so. Disconnect all electrical equipment.
• Do not walk through moving water. Six inches is enough water to knock you down.
• Do not drive in flooded areas. Six inches of water can cause you to lose control and two feet of water can sweep away your car. Remember: Turn around, don't drown.
• Listen to local media reports for information about if the water supply is safe to drink
• Avoid contacting flood waters because they can be contaminated by hazardous liquids and may contain sharp debris
• Report and stay 25 feet away from downed power lines

Call Us Today!

When your home or business in Grosse Pointe Shores has water damage, our local team in St. Clair Shores is Here to Help. ® We’ll restore your damage “Like it never even happened.” Call us today at 586-741-5050.

Franchises are independently owned and operated.

Disaster Supply Kit Saves Family in Roseville During Storm?

4/18/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in Macomb County.

The rainiest month in Roseville is April, with 12 days of rain, and averaging 2.1 inches of rainfall. With heavy rain comes the opportunity for water intrusion and flooding issues. Our local team in St. Clair Shores is a trusted leader in storm and water damage mitigation and restoration.

The Saint Clair County website encourages residents to have enough supplies to last on their own for three days or more in the event of an emergency.

• Two-week supply of water (one gallon per person per day)
• Two-week supply of non-perishable food packaged or canned
• Non-electric can opener and non-breakable eating and drinking utensils
• One complete change of clothing for each person, sturdy work clothes, shoes, socks, extra underwear, and rain or snow gear.
• Towels, blankets, pillows, and sleeping bags
• First aid kit and handbook
• Battery-operated radio, flashlight or lantern, extra batteries
• Heating source (camp stove or canned heat stove), extra fuel, and matches
• Credit cards, cash, car keys, birth certificates, social security cards, driver’s licenses, and other household documents
• Items for infants, elderly, or disabled family members
• Household bleach or water-purifying tablets
• Paper towels and toilet paper
• Emergency car kit

Call Us Today!

When your Roseville home or commercial business has a water intrusion issue from heavy rain or other storm damage, our local team in St. Clair Shores is Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

Broken Pipe Floods Business in St. Clair Shores?

4/3/2023 (Permalink)

We are leaders in emergency water damage restoration services in Macomb County.

When your business has a water damage emergency, fast mitigation is required to pull the bulk of the water rapidly, minimizing the chances of further damage and more time-consuming repairs. Our local team in St. Clair Shores responds to water damage emergencies 24 hours a day, 365 days a year. Our technicians have the training, equipment, and experience to mitigate and restore water damage from broken pipes quickly and efficiently.

Moisture Detection and Measurement

• Surface moisture meters
• Infrared imagery
• Evasive moisture detectors
• Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

Broken pipes can cause significant water damage in as little as one hour. When your St. Clair Shores commercial business or home has broken pipes, our local team in St. Clair Shores is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 586-741-5050.

Franchises are independently owned and operated.

Flooded Business in Grosse Pointe Shores?

3/6/2023 (Permalink)

We restore water damage quickly and efficiently in Macomb County.

Water can cause significant damage if it is not mitigated quickly. Grosse Pointe Shores businesses can count on our local team in St. Clair Shores to respond to water damage emergencies 24 hours a day.

Our highly trained technicians have the advanced training, state-of-the-art equipment, and experience to restore any size of water loss with minimal disruption to your employees and customers.

The Insurance Institute for Business Home and Safety suggests that businesses:

• Provide a reliable backup power source to ensure continuous power to the building
• Install an automatic excess flow switch on the main incoming domestic water line to monitor and provide early detection of a broken pipe or valve. Use wireless sensors near water sources.
• Monitor sprinkler systems using a central station to provide early detection of a pipe failure and heat unheated sprinkler control rooms

Water damage happens at all times of the day and night and can become a costly repair if not addressed quickly. Our highly trained technicians typically arrive within four hours of your call.

Call Us Today!

When your commercial business or home in Grosse Pointe Shores has a water damage emergency, our local team in St. Clair Shores is Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

Are Your Prepared for Freezing Temperatures in Grosse Pointe Shores?

2/21/2023 (Permalink)

We restore water damage 24 hours a day in Macomb County.

Winter is here, and our local team in St. Clair Shores offers these tips to protect your pipes from freezing in Grosse Pointe Shores from the American Red Cross: 

• Add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in these areas.
• Drain water from swimming pools and water sprinkler supply lines following the manufacturer's or installer's directions
• Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
• Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage and under the kitchen and bathroom cabinets. Both hot and cold-water pipes in these areas should be insulated.
• Consider installing specific products made to insulate water pipes, like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼ inch of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
• Consider relocating exposed pipes to provide increased protection from freezing

Call Us Today!

When your Grosse Pointe Shores home or commercial business has a water damage emergency, our local team in St. Clair Shores is Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

Frozen Sump Pump Floods Basement in Warren?

1/17/2023 (Permalink)

We are trained and certified to restore frozen pipe damage in Macomb County.

Our local team in St. Clair Shores responds to water damage emergencies caused by frozen pipes often during the winter in Warren. When a sump pump discharge line freezes, basements flood as the water the sump pump would usually remove cannot move through the line. Our technicians are on call and ready to assist you 24 hours a day, and we typically arrive onsite within four hours of your call for help.

We use powerful, industrial-grade water extraction and drying equipment to remove the water quickly and dry the area thoroughly. We also monitor and document the drying process to ensure the room is returned to normal moisture levels. Here are some descriptions of the equipment we use to restore water damage:

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial-grade dehumidifiers pull the water vapor from the air

Call Us!

When your Warren home or business has water damage, our local team in St. Clair Shores is Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

Signs of Frozen Pipes in St. Clair Shores Homes?

1/3/2023 (Permalink)

We are leaders in emergency water damage restoration services in Macomb County.

We returned from our winter vacation to a house flooded with water from a burst pipe. Thankfully the professionals from St. Clair Shores arrived quickly and began the mitigation process immediately. They extracted the water using powerful, industrial-grade equipment and documented and monitored the drying process to ensure the area was dried completely. They also provided all the rebuilding services, so we had one company managing the entire restoration from start to finish! 

Frozen pipes are a common cause of water damage in St. Clair Shores during the freezing winter months. Our local team in St. Clair Shores often responds to water damage emergencies at this time of the year. Our technicians have the training, equipment, and experience to mitigate and restore frozen pipe water damage quickly and efficiently. Here are some of the indications of frozen pipes:

• Burst pipes
• Gurgling sounds and banging sounds may indicate ice traveling through your pipes
• No water coming out of the faucet, or slow or uneven water supply
• Visible signs of frost on pipes
• Mildew smells
• Taps slow to a trickle
• Water on walls
• Odors in pipes
• Freezing temperatures

Call Us Today!

Frozen pipes can cause significant water damage. When your St. Clair Shores home or commercial business has frozen pipes, our local team in St. Clair Shores is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 586-741-5050.

Franchises are independently owned and operated.

Restoration and Remodeling Services for Water-Damaged Homes in Roseville?

10/24/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Macomb County.

Our team in St. Clair Shores has extensive experience restoring water-damaged properties in Roseville. Our specialized training, certifications, and licenses allow us to manage restoration projects from the initial cleanup phase to the final reconstruction phases of a project. This gives our customers peace of mind knowing they have one company managing the entire restoration.

Licenses

General Contractor License #: 2101202847
Residential Contractor License #: 2101202847
Commercial Contractor License #: 2101202847
Mold Remediation Contractor License #: 2101202847

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• CDS - Commercial Drying Specialist
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• OCT - Odor Control Technician
• OSHA - 10-hour General and Construction Industry Training Program
• OSHA - 30-hour General and Construction Industry Training Program
• OSHA - Other Training
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

Building and Remodeling Services

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair
• Tree Removal

Call Us!

When your home or business in Roseville has water damage, our local team in St. Clair Shores is Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

How Can I Inspect My Home in Warren for Signs of Water Damage?

9/6/2022 (Permalink)

We are trusted water damage restoration leaders in Macomb County.

Our local team in St. Clair Shores responds to more water damage emergencies than any other form of water damage each year. Here are some of the tell-tale signs of water damage:

Wet areas or water pooling on the floor

You probably have hidden water damage if you notice water on your floor with nothing to attribute it to.

Dark or wet spots on the walls or ceiling

Look for discoloration on your walls and ceiling inside and outside your home.

Flaking, cracking, or bubbling paint or drywall

Water seeping behind a wall will cause this to happen.

Visible dripping water you can see but dripping where it should not be

If you see any signs of water leaks, it may be a symptom of a bigger problem somewhere in your plumbing systems.

• Dark or wet spots on the walls or ceiling
• Wet areas or water pooling on the floor
• Flaking, cracking, or bubbling paint or drywall
• Hearing the sound of running water that you can’t place
• Hearing the sound of dripping water that you can’t locate
• Visible dripping water you can see but dripping where it should not be
• Significant increase in your water bill for no known reason
• Strong, damp, musky odors
• Visible mold growing 

Call Us!

When your Warren home or commercial business has a water damage emergency, our local team in St. Clair Shores is Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

Refrigerator Supply Line Failure and Kitchen Flooding in Warren?

8/2/2022 (Permalink)

We are leaders in water damage restoration in Macomb County.

Our local team in St. Clair Shores responds to more water damage calls than any other form of property damage. This makes sense because, in the United States, 14,000 people experience water damage at home or work each day. Although water damage is a common form of property damage, there are some things you can do to minimize the potential for water damage. Here are some water damage prevention tips from Water Damage Defense:

• Have a plumber inspect and maintain your water heater on a regular basis
• Replace hoses on appliances like washing machines, dishwashers, and ice makers when they show signs of wear. They are cheap, so replace them before the manufacturer’s suggested timetable and use the highest quality replacements.
• When supply leaks occur, turn off the water fast! Make sure your kids know how to do this too.
• Pay attention to your plumbing system and look for signs of wear, including noisy pipes, signs of moisture on the walls or floors, or rust-stained water
• Pay attention to your toilet. Stay in the room until it finishes refilling. Get your toilets regularly inspected by a plumber.
• Make sure you have a reliable sump pump and backup sump pump protecting your basement

Call Us!

When your St. Clair Shores home or business has water damage, our St. Clair Shores team is Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

Six-Step Water Damage Process Used to Restore Water Damage in St. Clair Shores?

7/21/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Macomb County.

When you discover water damage in your home or business, fast action is required to minimize the potential for secondary damage. Our team in St. Clair Shores follows a comprehensive, six-step process to restore water damage as follows:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or significant repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your St. Clair Shores home or commercial business has a water damage emergency, our technicians in St. Clair Shores typically arrive onsite within four hours of your call. Call us today at 586-741-5050.

Franchises are independently owned and operated.

Signs of Hidden Water Damage in Eastpointe?

7/12/2022 (Permalink)

We restore water damage 24-hours a day in Macomb County.

Our team in St. Clair Shores has been restoring water damage in Eastpointe for many years. We know that our fast emergency response time, combined with our advanced training and use of powerful industrial-grade equipment, saves our customers time and money by minimizing the potential for secondary damage. Here are some recent Google reviews from happy water damage customers:

“We are very happy with SERVPRO of St Clair Shores. Steve and Ryan, Dan, and Darrin were kind, comforting, prompt, informative, and efficient. They put our minds at ease with our situation. We are very thankful and would recommend your company hands down. Thank you.” Anne Marie Walczy

Services: Mold inspection, Water removal, Flood cleanup

“Nikki, Waun, and Marco were GREAT, and nice to have a team that worked very hard. We had a flooded basement due to sump pump failure & went right to work as a team. Would highly recommend these workers.” Barbara Gendron

Services: Mold damage restoration, Deep clean, Furniture removal, Water removal, Water damage-related cleanup and repair, Moving-related cleaning, Water damage-related mold removal

Positive: Professionalism, Punctuality, Responsiveness, Value

Call Us Today!

When your Eastpointe home or commercial business has water damage, our local team in St. Clair Shores is Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

Sewer Backup Problem in Eastpointe?

6/7/2022 (Permalink)

We restore sewer backups 24-hours a day in Macomb County.

Our local team in St. Clair Shores restores water damage in Eastpoint every year. When sewer systems back up, professional services are required to restore the contamination safely. Our technicians have the training, equipment, and protective clothing to restore sewer backups quickly and efficiently. Black water contamination describes sewage backups, and this water is grossly unsanitary and carries dangerous viruses and bacteria.

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• It may contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Category 2: "Gray Water"

• It may contain bacteria and viruses
• It can quickly degrade into category three if left untreated

Category 1: "Clean Water"

• This is water from a clean source, such as a broken clean water supply line or faucet.
• Water from a clean source like a broken water line
• If left untreated, it can degrade into category two or three

Call Us Today!

When your Eastpointe home or commercial business has a sewage backup and needs water damage restoration services, our local team in St. Clair Shores will restore your sewer backup damage "Like it never even happened." Call us today at 586-741-5050.

Franchises are independently owned and operated

Rainwater Intrusion Problems in Warren?

5/31/2022 (Permalink)

We are water damage restoration leaders in Macomb County.

Our local team in St. Clair Shores restores water damage every month in Warren, and our fast emergency response time prevents secondary damage in many cases. Rainwater intrusion is a common cause of water damage that impacts home and business owners in Macomb County. Here are some tips from the Insurance Institute for Business and Home Safety for protecting your home from rainwater intrusion:

Maintain Gutters and Downspouts

• Clean gutters and downspouts twice a year, ideally in the spring and fall, to prevent clogs that can cause water damage to your roof
• Keep trees trimmed and away from the roof to prevent leaves from clogging gutters
• If there is standing water, adjust the gutters so they gently slope toward the downspout allowing water to drain
• Ensure downspouts funnel water away from the building to prevent water from accumulating at the foundation or entering the basement

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or commercial business needs water damage restoration services, our local team in St. Clair Shores will restore your water damage in Warren “Like it never even happened.” Call us today at 586-741-5050.

Franchises are independently owned and operated.

Tips for Protecting Your Possessions From Water Damage in Warren?

4/13/2022 (Permalink)

We are trusted leaders in water damage restoration services in Macomb County.

Water damage can happen at any time. One way to protect your possessions is to store your belongings in waterproof plastic containers. Our team in St. Clair Shores responds to water damage emergencies in Warren throughout the year, and we offer helpful information from the Insurance Information Institute for protecting your possessions from water damage:

Protect your possessions from water damage

Store off-season and other bulk belongings in waterproof bins, especially in areas with plumbing pipes or areas prone to dampness, such as basements and attics.

Never store valuables or memorabilia where there is a risk of destruction from water. Water and dampness also bring with it the threat of mold damage.

Keep belongings stored on shelving off the floor in basements. In case of water seepage or sewer backup, they're less likely to get damaged.

Keep an up-to-date home inventory. Having a comprehensive list of your possessions will save time, trouble, and stress in case of loss from water damage.

Call Us Today!

Water is invasive and can penetrate into and underneath anything in its path. When your Warren home or commercial business needs water damage restoration services, our team in St. Clair Shores can help. We typically arrive within four hours of your call. Call us today at 586-741-5050.

Franchises are independently owned and operated.

Advanced Technology Used to Restore Water Damage in St. Clair Shores Home?

4/5/2022 (Permalink)

We restore water damage 24-hours a day in Macomb County.

Water damage can happen at any time and for any number of reasons. Pipes burst, appliances fail, and toilets overflow at all times of the day and night. Our local team in St. Clair Shores uses advanced technology to detect, remove, and dry areas compromised by water damage. Here are some of the advanced technology we use to restore water damage in St. Clair Shores:

Moisture Detection and Measurement

•  Surface moisture meters
•  Infrared imagery
•  Evasive moisture detectors
•  Video borescope

Water Extraction

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air

Call Us!

When your St. Clair Shores home or business needs water damage restoration services, our local team in St. Clair Shores is Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

Fast Emergency Response Time Saves St. Clair Shores Customers Money?

3/29/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Macomb County.

Do you know that water can cause severe damage to your St. Clair Shores home or business in less than one hour? Water is invasive, and it will seep into and underneath everything in its path. Our local team in St. Clair Shores uses powerful water extraction and drying equipment to minimize the damage water can cause. We document and monitor the drying process to ensure the area is returned to normal moisture levels. Here is a water damage timeline to describe the damage water can do in one day:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

Call Us Today!

When your St. Clair Shores home or commercial business has a water damage emergency, every minute counts. Our local team in St. Clair Shores will clean and restore the damage quickly and efficiently, “Like it never even happened.” Call us today at 586-741-5050.

Franchises are independently owned and operated.

Sump Pump Problem in St. Clair Shores?

2/1/2022 (Permalink)

We respond to water damage emergencies every winter in Macomb County.

SERVPRO^® of St. Clair Shores has been restoring water damage for St. Clair Shores residents and businesses for many years. Flooded basements are common, and they are often caused by sump pump failure. Here are some maintenance tips from the Insurance Institute for Business and Home Safety to keep your sump pump working correctly:

• Open the lid and remove debris that may be blocking the water inlet screen
• Pour about five gallons of water into the pump and watch the float valve rise
• As the float valve rises, the pump should turn on, and the water should discharge through the outlet pipe
• Go outside and inspect the outlet pipe
• Water should be flowing from the pipe and away from the home
• Contact a plumbing professional if the sump pump fails to operate during this inspection
• Install a battery backup system
• Choose a system with a battery replacement warning
• Replace batteries every two to three years

Call Us!

You never know when you’ll have a water damage emergency in your St. Clair Shores home or commercial business, but when you do, you can count on the professionals at SERVPRO^® of St. Clair Shores to restore your damage, “Like it never even happened.” Call us today at 586-741-5050.

Franchises are independently owned and operated.

Tips for Preventing Frozen Pipes in Eastpointe?

1/5/2022 (Permalink)

We respond to water damage emergencies in Macomb County 24-hours a day.

SERVPRO^® of St. Clair Shores has been restoring water damage for the residents of Eastpointe for many years. Here are some tips from the Insurance Information Institute on what you can do to minimize the potential for frozen pipes:

• Identify the location for the main water shutoff in your home
• Open hot and cold faucets enough to let them drip slowly. Keeping water moving within the pipes will prevent freezing.
• If you haven’t already, make sure all hoses are disconnected from outside spigots
• If your garage is attached to your house, keep the garage doors closed. The door leading to the house is probably not as well-insulated as an exterior door.
• Keep the house heated to a minimum of 65 degrees. The temperature inside the walls where the pipes are located is substantially colder than the walls themselves. A temperature lower than 65 degrees will not keep the inside walls from freezing.

• If you have to leave your home on a trip, ask a neighbor to check the house regularly. If there is a problem with frozen pipes or water leakage, attending to it quickly could mean far less damage.
• If you plan to be away for an extended period of time, have the water system drained by a professional to keep pipes from freezing or bursting

Call Us Today!

When your St. Clair Shores home or business needs water damage restoration services, SERVPRO^® of St. Clair Shores technicians are Here to Help. ® Call us today at 586-741-5050.

Franchises are independently owned and operated.

Chimney Leak in Gross Pointe Shores?

12/7/2021 (Permalink)

We restore water damage in Macomb County 24-hours a day!

The last time it rained in Grosse Pointe Shores, water leaked down the side of my chimney through my leaking roof and caused damage inside and outside the house. Fortunately, SERVPRO^® of St. Clair Shores are licensed contractors and offer a full range of rebuilding services. The technicians used an infrared camera to locate the source of the water leak and monitored and documented the drying process. They repaired the damaged roof shingles and the interior walls. It was so convenient to have one company supervising the entire repair.

Licenses

General Contractor License #: 2101202847
Residential Contractor License #: 2101202847
Commercial Contractor License #: 2101202847
Mold Remediation Contractor License #: 2101202847

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• CDS - Commercial Drying Specialist
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• OCT - Odor Control Technician
• OSHA - 10-hour General and Construction Industry Training Program
• OSHA - 30-hour General and Construction Industry Training Program
• OSHA - Other Training
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

Call Us Today!

When your Grosse Pointe Shores home or commercial business needs water restoration services, SERVPRO^® of St. Clair Shores has a team of technicians trained and certified to clean and restore your water damage, “Like it never even happened.” Call us today at 586-741-5050.

Franchises are Independently Owned and Operated.

Leaking Basement in Warren?

11/29/2021 (Permalink)

We are trusted leaders in water restoration services in Macomb County.

SERVPRO^® of St. Clair Shores has been restoring water damage for Warren residents for many years. Basement seepage is a common problem, and some steps can be taken to prevent this form of water damage. The Insurance Information Institute offers these helpful tips for preventing basement water seepage:

• Reseal your basement. Water in the basement is often caused by cracks in building foundations or floor slabs. If you notice water seepage after heavy rain when you’ve never had a problem, it may mean that your once-waterproof cement floors and basement walls have deteriorated. Painting vulnerable areas with water sealant can prevent seepage.
• Make sure water drains away from the building. Seepage is exacerbated by soil that has settled in a way to make water flow toward the building. After a storm, and especially if the ground is already saturated, rainwater that flows towards the building goes down the outside of the foundation wall, potentially through any cracks.
• Install a backwater valve. Though less common than other causes of basement water, sewer backups are messy. Learn more about your sewer responsibilities and install and maintain a backwater valve, which allows sewage to go out, but not come back in.

Call Us Today!

When your Warren home or commercial business needs water restoration services, SERVPRO^® of St. Clair Shores has a team of technicians trained and certified to clean and restore your water damage, “Like it never even happened.” Call us today at 586-741-5050.

Franchises are Independently Owned and Operated.

Hidden Leak in St. Clair Shores Home?

11/3/2021 (Permalink)

We restore water damage 24-hours a day in Macomb County.

Hidden leak?

November weather in St. Clair Shores is one of the drier months of the year, with twelve days of rain on average. This month is an excellent time to inspect your home for possible sources of water intrusion and make repairs where needed. Check the seals around doors and windows and repair as needed. If you know you have a water leak but can’t locate the source, SERVPRO^® of St. Clair Shores can help.

We use state-of-the-art equipment to identify the source of the water and determine the category of contamination. The contamination category will inform the restoration protocol we use. Once the cause of the leak is known, we will repair it and dry the area. We monitor and document the drying process to ensure the site is returned to normal moisture levels.

Advanced Technology

• An infrared camera may be used to identify water location for thorough water removal.
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Types

• Category 1: “Clean Water”
• Category 2: “Gray Water”
• Category 3: “Black Water”

Call Us Today!

When your St. Clair Shores home or commercial business needs water damage restoration services, SERVPRO^® of St. Clair Shores is Here to Help. ® Our technicians are trained and certified to restore water damage, “Like it never even happened.” Call us today at 586-741-5050.

Franchises are Independently Owned and Operated.

Dishwasher Washout in Grosse Point Shores?

10/4/2021 (Permalink)

We restore water damage 24-hours a day in Macomb County.

My dishwasher failed and flooded my Grosse Pointe Shores home, and I had to remove all of my furniture and belongings and relocate while the repairs were being done. My insurance adjuster told me to call SERVPRO^® of St. Clair Shores as my insurance coverage paid for move-out and pack-out services. The SERVPRO team helped me inventory and box up all of my belongings and moved them offsite while the floors were replaced. When the work was completed, they coordinated the return of my belongings and helped me put them back into the house. Thank you, SERVPRO!

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, we can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Call Us!

When your home or business needs move-out and pack-out services, SERVPRO^® of St. Clair Shores has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your water damage in Grosse Pointe Shores, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Rain Gutter Roof Rot in Roseville?

8/30/2021 (Permalink)

We are trusted leaders in emergency water restoration services in Macomb County.

My friends bought a house at auction and were only allowed to do a cursory inspection of the outside of the home. There did not appear to be any water damage, but upon closer inspection, they discovered they were wrong. The roof gutter system was improperly installed, and water had been pouring into the roof system instead of draining away from the house. This water had completely saturated and ruined the bathroom wall.

SERVPRO^® of St. Clair Shores restores water damage of all kinds in the Roseville area. Unfortunately, these new homeowners were stuck with a costly and time-consuming repair as the water damage was hidden and caused severe structural damage to the home.

It is important to inspect your rain gutters and downspouts to ensure they are not clogged and are draining away from the home. You can use binoculars to look for holes and other damage to the rain gutter system and make repairs as needed.

Call Us Today!

When your Roseville home or commercial business needs water restoration services, SERVPRO^® of St. Clair Shores has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Air Conditioner Water Leak in The Villages of Grosse Pointe Shores?

8/3/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Macomb and Wayne Counties.

It was a hot summer day in The Villages of Grosse Pointe Shores when I noticed a dark water stain spreading on my ceiling. The only thing I could associate with a water leak being present in that part of the ceiling was my air conditioning unit.

My neighbor told me to call SERVPRO^® of St. Clair Shores. The technicians arrived quickly and assessed the damage. Evidently, my air conditioning unit evaporator coil was clogged with dust and dirt and caused the water to leak out of the drain pan and onto the ceiling. The ceiling insulation and drywall had to be replaced in the damaged area, and the ceiling had to be repainted. Thankfully, the professionals from SERVPRO were able to take care of everything, including cleaning the air conditioner coil and restoring the water damage to pre-damage condition!

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

When your home or commercial business needs emergency water restoration services, SERVPRO^® of St. Clair Shores has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your water damage in The Villages of Grosse Pointe Shores, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Washing Machine Flooding in St. Clair Shores?

6/2/2021 (Permalink)

We mitigate water damage 24-hours a day in Macomb County.

Washing Machine Supply Line Maintenance Tips for St. Clair Shores

When you have a water damage emergency, SERVPRO^® of St. Clair Shores will be there within four hours of your call to begin the mitigation and restoration process. Failed washing machine supply lines are a common cause of water damage, however by periodic, routine inspection, you can avoid a costly and time-consuming repair. Here are some loss prevention and maintenance tips from the Insurance Institute for Business and Home Safety to minimize the potential for a supply line failure: 

• Turn off supply valves when not in use
• Consider installing a lever-type valve that is easy to operate between uses
• Do not operate the washing machine while the home is unoccupied
• Leave a three-to-four-inch gap between the back of the washing machine and the wall to avoid kinking the hose near the valve connection
• Inspect the water supply line hoses every six months
• Ensure that the connection to the valve is secure, but avoid over-tightening
• Hand tighten the connection first, then tighten an additional two-thirds of a turn using pliers
• Check the hoses for cracks, kinks, or blisters, which are most commonly found near the hose connection

Call Us Today!

When you need help with emergency water restoration services, SERVPRO^® of St. Clair Shores has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your water damage in St. Clair Shores, “Like it never even happened.”

SERVPRO^® of St. Clair Shores is Independently Owned and Operated.

Water Drainage Disaster in Roseville?

5/3/2021 (Permalink)

SERVPRO of St. Clair Shores is a trusted leader in water damage restoration.

Water damage in Roseville.

The new brick walkways the landscapers were installing around my Roseville house looked great, but as soon as it rained, it became apparent that the water was not draining properly. Water started to seep into the basement through the foundation. Yikes!  My neighbor told me to call SERVPRO^® of St. Clair Shores, and I’m glad I did. They arrived and quickly assessed the situation and located the areas where the drainage would need to be corrected. They extracted the standing water and dried and cleaned the basement, and documented the drying process.

Here is a tip from the Insurance Information Institute for preventing water seepage into your basement:

• Make sure water drains away from the building 

Seepage is exacerbated by soil that has settled in a way to make water flow toward the building. After a storm, and especially if the ground is already saturated, rainwater that flows towards the building goes down the outside of the foundation wall potentially through any cracks.

Call Us Today!

When your Roseville home needs emergency water mitigation services, SERVPRO^® of St. Clair Shores has a team of highly trained technicians on call and ready to respond 24-hours a day. Call us today at 586-741-5050. We’ll restore your water damage, “Like it never even happened.”

SERVPRO^® of St. Clair Shores is Independently Owned and Operated.

Water Damage Prevention Tips for St. Clair Shores?

4/6/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Macomb County!

Tips for Water Damage Prevention

At SERVPRO^® of St. Clair Shores, we have responded to many forms of water damage in St. Clair Shores over the years and we know that many of these emergencies may have been prevented by taking some preventative measures. Here are some tips from the Insurance Information Institute that may prevent a water damage emergency from occurring in your home:

• When away on vacation, shut off the water supply to the washing machine and never leave the house while the washer or dishwasher is running.
• Know the location of the main water shut-off valve in your home. A damaged hose or a burst pipe can send water racing into your home. Being able to locate and shut off the main water supply quickly will save stress, money and time.
• Install an emergency pressure release valve in your plumbing system. This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.

It’s also a good idea to take a look at your current homeowner’s insurance policy and make sure you have adequate coverage. For example, some homeowner’s insurance policies cover sewer and drain backups, and some do not.

Call Us!

SERVPRO^® of St. Clair Shores has a team of restoration technicians on-call and ready to respond to water damage emergencies 24-hours a day. Call us today at 586-741-5050. We’ll restore your water damage in St. Clair Shores, “Like it never even happened.”

SERVPRO^® of St. Clair Shores is Independently Owned and Operated.

Frozen Rain Gutters in St. Clair Shores?

3/2/2021 (Permalink)

Eastpointe residents rely on us to mitigate water damage emergencies.

Gigantic Icicles?

When rain gutters have water in them that freezes, ice can build up, and icicles can form over the edge of the gutter line. If the roof temperature is warm, water will run down the roof and form gigantic icicles that can grow to four to five feet in length! According to an article in the Denver Post, these large icicles can become heavy enough to pull down the rain gutter and cause property damage, so the article recommends cutting them off. SERVPRO^® of St. Clair Shores responds to water damage emergencies all year long in the St. Clair Shores area and has mitigated many forms of water damage. Here are some tips from the Denver Post to fix frozen rain gutters and downspouts:

• Install heating cables in the gutters and downspouts to keep them draining properly.
• Turn on the heating cables when the need arises.
• Turn them off when you see the gutters collecting and draining water.

Call Us!

SERVPRO^® of St. Clair Shores has a team of restoration technicians on-call and ready to respond to your emergency 24-hours a day to restore water damage.  Call us today at 586-741-5050. We’ll clean and restore your water damage in St. Clair Shores, “Like it never even happened.”

SERVPRO^® of St. Clair Shores is Independently Owned and Operated.

Water Intrusion Damage in St. Clair Shores?

2/2/2021 (Permalink)

Lake St. Clair area communities rely on us to restore water damage.

Water intrusion is a common problem for homes in St. Clair Shores. According to a report from the United States Army Core of Engineers, Lake St. Clair water levels rose one inch last December. SERVPRO^® of St. Clair Shores responds to water damage emergencies throughout the year, and we offer these tips from our website on things you can do after flooding while you wait for help to arrive:

What to do after a flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT to do after a flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines, or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if the ceiling is wet and keep out of rooms where ceilings are sagging.

Call Us Today!

If your St. Clair Shores home or commercial business needs water restoration services, call SERVPRO^® of St. Clair Shores at 586-741-5050. Our highly trained team is on call 24 hours a day to serve you.

SERVPRO^® of St. Clair Shores is Independently Owned and Operated.

Roof Leak in Roseville?

12/28/2020 (Permalink)

We specialize in water damage restoration in the St. Clair Shores area.

Downspout downer

Winter has come to Roseville and having a safe, dry home and a sound roof is important. Roof leaks happen for many reasons, but they mainly happen because the shingles are missing granules in the shingle composition, or the shingles are cracked or missing. It is a good idea to have your roof inspected by a professional once a year so minor repairs do not become bigger repairs and major headaches later!

Downspouts should be installed so they redirect rainwater away from the structure. The downspout in this picture is allowing water to cascade directly onto the roof, and the water has damaged the roof singles.

SERVPRO^® of St. Clair Shores responds to water damage emergencies 24 hours a day and has a team of highly trained water restoration technicians on call and ready to assist you. Although every water emergency is different; these are the steps we follow when restoring water damage:

 Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When you need help with a water damage emergency, SERVPRO^® of St. Clair Shores is Here to Help. ® Call us today at 586-741-5050. We’ll clean and restore your water damage in Roseville, “Like it never even happened.”

SERVPRO^® of St. Clair Shores is Independently Owned and Operated.

Water Bill Way Too High?

11/16/2020 (Permalink)

St. Clair Shores residents know we restore water damage 24 hours a day!

Do you have a water leak?

Did you know that you can tell if you have a leak in your water pipes by examining your winter water use? According to the United States Environmental Protection Agency (EPA), if your family of four uses more than 12,000 gallons a month, you probably have a serious leak problem. Common types of leaks include a leaky faucet, showerhead, or a worn toilet flapper, and these types of leaks can be fixed pretty inexpensively. However, you may have a leak inside a wall or under the house, and this type of leak may be causing hidden water damage that will become a costly repair if not treated quickly.

Thankfully, SERVPRO^® of St. Clair Shores has a team of water damage restoration specialists on call 24 hours a day that have been restoring damage in the St. Clair Shores community for years. Although every water emergency is different, we use this six-step approach for these kinds of jobs:

1. Emergency contact
2. Inspection and water damage assessment
3. Water removal and water extraction
4. Drying and dehumidification
5. Cleaning and sanitizing
6. Restoration

Call Us Today!

When you have a water damage emergency in St. Clair Shores, SERVPRO^® of St. Clair Shores is Here to Help.® Call us today at 586-741-5050. We will clean and restore your water damage, “Like it never even happened.”

SERVPRO^® of St. Clair Shores is Independently Owned and Operated.

Burst Pipe Bursting Your Bubble in Warren?

10/27/2020 (Permalink)

St. Clair Shores residents know we restore water damage 24 hours a day!

My Wall Talked

I knew by the tell-tale signs of damp, yellow, smelly water stains on my wall that there was a water leak somewhere. Yikes! The plumber came out and tore into the wall and fixed the problem, but now I had a gaping hole in the living room wall and soggy drywall and insulation to contend with. Thankfully, SERVPRO^® of St. Clair Shores has a team of water damage restoration specialists on call 24 hours a day, that have been restoring water damage in the Warren community for years.

When they arrived, they removed the damaged drywall and water-logged wall insulation and set up high-speed air movers and dehumidifiers to remove the remaining moisture from the damaged area. Once everything was completely dry, they used air scrubbers and deodorizing agents to remove the musty water odor and any airborne contaminants that could encourage mold growth. They replaced the insulation and repaired and painted the wall. The job was completed quickly, and you would never know that a few days before my wall had been torn open!

Call Us Today

When you have a water damage emergency in Warren, SERVPRO^® of St. Clair Shores is Here to Help.® Call us today at 586-741-5050. We will clean and restore your water damage, “Like it never even happened.”

SERVPRO^® of St. Clair Shores is Independently Owned and Operated.

Slow Water Leak in Warren?

10/13/2020 (Permalink)

St. Clair Shores residents count on us to restore hidden water damage!

Hidden Water Damage?

Due to the pandemic, I began working from home in Warren, and I decided to spruce up my guest suite and turn it into a home office. I decided to give the guest bathroom a makeover, too, by replacing the vanity and the light fixtures. When the old vanity was removed, we discovered a slow leak that seeped into and ruined the drywall, baseboards, and floor joists under the plumbing line beneath the vanity. It was such a small leak that it had gone unnoticed for some time, creating a large repair bill.

Fortunately, SERVPRO^® of St. Clair Shores water restoration technicians came out did an assessment of the damage, extracted the water, removed the water-damaged drywall and baseboards and installed air movers and dehumidifiers to completely dry out the area. After the repairs were completed, they cleaned and sanitized the bathroom and when they were through with the repairs you would never know that there had been any work done at all!

Call Us Today

When you discover hidden water damage or experience property damage of any kind, SERVPRO^® of St. Clair Shores is Here to Help.® Call us today at 586-741-5050. We will clean and restore your water damage in Warren, “Like it never even happened.”

SERVPRO^® of St. Clair Shores is Independently Owned and Operated.

Bathtub Disaster in Eastpointe?

8/24/2020 (Permalink)

We restore all kinds of water damage in St. Clair Shores.

My Tub Runneth Over

It happened to me. I came home from my job in Eastpointe and turned on the bathwater. My Mother called and I totally forgot all about running the bath. Later on, I heard a strange splashing noise and then I remembered! Oh my gosh, there was water everywhere! The water had time to create a small shallow lake in my bathroom and even spread into the hallway carpet. I shut off the water, pulled the plug, threw a bunch of towels on the floor, and called SERVPRO^® of St. Clair Shores. They asked me some questions and sent a team out to extract the water from the floor and hallway carpet and then set up some drying equipment and dehumidifiers to help prevent my walls and floors from warping. After everything was thoroughly dried, they came back and cleaned and sanitized the area. Thankfully the damage was minimal because they were able to get to my house so quickly and immediately began the mitigation process.

Call Us Today

SERVPRO^® of St. Clair Shores has a team of highly trained water damage restoration specialists on call 24 hours a day to respond to any size water damage emergency in Eastpointe. Call us today at 586-741-5050. We will clean and restore your water damage “Like it never even happened.”

SERVPRO^® of St. Clair Shores is Independently Owned and Operated.

SERVPRO of St. Clair Shores protects Roseville from mold and water damage

8/18/2020 (Permalink)

SERVPRO of St. Clair Shores helps Roseville recover from water damage

We, who live in and around Roseville, like water or we wouldn’t stay in The Shores. Even so, water in lakes or rivers, rather than bedrooms or boardrooms is preferred.  When water ends up inside dry areas of homes or businesses, it is time to call SERVPRO^® of St. Clair Shores at (586) 741-5050.

Take Action

Don’t worry about predicting the unpredictable; SERVPRO of St. Clair Shores has 24-hour emergency service every day. 

Slow leaks and flash floods result in different amounts of water, but both cause damage. The sooner you call, the sooner we arrive. The goal of SERVPRO of St. Clair Shores is to restore property to the preloss condition as much as possible, which is easier if the water has not had time to do its worst.

The Opposite of “Bonus”

Mold needs only a day or two to start growing once it comes into contact with water. By itself, the water does enough damage, so the microbial extra is not a gift.

Fortunately, SERVPRO of St. Clair Shores technicians knows about mold remediation. 

Mold mitigation requires training, personal protective equipment (PPE) and specialized cleaning and disinfecting solutions. SERVPRO of St. Clair Shores has all of these.

When we get rid of the water, we make it impossible for the mold to grow again.

Remember

SERVPRO of St. Clair Shores is an expert in restoring property from water damage and in mold mitigation.

SERVPRO of St. Clair Shores is Independently Owned and Operated.

Link:

https://www.SERVPROstclairshoresmi.com/water-damage-restoration

Hot Water Heater Leaking in Warren?

6/23/2020 (Permalink)

Hot water heaters can cause water damage in St. Clair Shores.

Water Damage Prevention

Hot water heaters can cause a lot of damage to your home or business if they spring a leak that goes unchecked. According to the Insurance Information Institute, water damage property claims are the third-highest cause of insurance claims annually in the United States. One way to prevent flooding due to a leaking hot water heater is to install an automatic shut off valve. The automatic shut off valve will detect water leaking beneath the hot water heater and will turn off the water supply before water damage becomes widespread. In the event you experience a water damage emergency, SERVPRO^® of St. Clair Shores wants the residents and commercial business owners of Warren to know that we have a team of highly trained water restoration technicians on call with years of experience ready to assist you 24 hours a day, every day and in most cases, they can be on-site within four hours of your call.

Call Us Today

If your hot water heater or any other home appliance causes water damage to your home or business, SERVPRO^® of St. Clair Shores is Here to Help. ^® Call us today at 586-741-5050. We will clean and restore your water damage in Warren “Like it never even happened.”

SERVPRO^® of St. Clair Shores is Independently Owned and Operated.

Burst water pipe in Warren?

5/28/2020 (Permalink)

Broken pipes can cause water damage at any time in St. Clair Shores.

Broken Pipes Happen

My friend purchased a newer home in Warren that, unbeknownst to her, had faulty plumbing that caused severe water damage. The damage was not apparent until she saw the tell-tale signs of water leaking on the floor and dark water spots emerging on the drywall. Most of the drywall, baseboards and all of the pipes had to be replaced in her garage as the extreme cold caused the pipes to burst. Thankfully, SERVPRO^® of St. Clair Shores was ready to respond to her water damage emergency and sent a team of highly trained professionals to immediately begin the cleanup and restoration process.

Advanced Water Detection Technology and Techniques

The SERVPRO technicians used state-of-the-art moisture detection and measurement equipment to determine the moisture saturation levels in the damaged wall and brought in portable water extraction equipment to remove the water quickly. Then they installed high-speed air-movers and dehumidifiers to evaporate and dry the water vapor from the air. Once everything was dry, air scrubbers and deodorization agents were used to remove the soggy water smell and then they cleaned and sanitized the area and saw the repair process through to completion.

Call Us

Our friends at SERVPRO of San Diego City SW share some great information about water damage and when it happens to your home or business in Warren, call SERVPRO^® of St. Clair Shores. We will respond within four hours to begin the water damage restoration process. Call us today at 586-741-5050.

SERVPRO^® of St. Clair Shores is Independently Owned and Operated.

When Will the Snow Finally Melt in St. Clair Shores?

5/27/2020 (Permalink)

Water damage is a constant battle in Grosse Pointe Shores this year.

The Soggy State of Michigan

Michigan is experiencing a wetter-than-average year. Flooding and dam failures, snowmelt and lots of rain have combined to create a very soggy State. Water is one of the most invasive and destructive elements to cause damage to a home or business. As May showers continue to fall in Gross Pointe Shores, water damage will continue to be a possibility for all residents. The good news is that SERVPRO^® of St. Clair Shores is ready to respond to any size water damage emergency and has a team of highly trained professionals ready to respond to your call.

Quality Service You Can Count On

Although each water damage emergency will vary, we approach each emergency in the same way. Here is the process we use to determine the best way to serve your needs for a “typical” water damage emergency:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today

When you experience a water damage emergency in Gross Pointe Shores, you can depend on us to provide the highest level of support. From the moment we arrive we will begin the mitigation process to minimize disruption to your home or business. Call SERVPRO^® of St. Clair Shores today at 586-741-5050 to find out about our water damage restoration services.

SERVPRO^® of St. Clair Shores is Independently Owned and Operated.

Rising Waters in St. Clair Shores Poses Water Intrusion Challenges for Residents

5/13/2020 (Permalink)

Water intrusion is a real challenge in Grosse Pointe Shores.

Rising Lake Waters Pose Challenges for Residents of St. Clair Shores

With Spring comes snowmelt and the possibility of water intrusion for homes and buildings in Grosse Pointe Shores. According to the U.S. Army Corps of Engineers, Lake St. Clair may experience rising water levels similar to that of 2019, following a trend experienced across the Great Lakes. Water intrusion is caused when water seeps into a structure from the outside. It is important to take care of water damage as soon as it is detected as water left standing can cause costly repairs if left untouched. The good news is that SERVPRO^® of St. Clair Shores has the experience and state-of-the-art equipment necessary to safely restore your home or business to pre-damage condition.

We are Here to Help^®

Our highly-trained technicians are on call 24 hours a day, seven days a week and can be onsite within four hours of your call. When you contact us, we will ask you a series of questions to determine the scope of the emergency, the type of equipment to bring, and the number of technicians to send to the job site.

Call Us Today

SERVPRO^® of St. Clair Shores wants Grosse Pointe Shores residents and commercial businesses to know that we are ready to respond to any water emergency call and we want to help.  Call us today at 586-741-5050 to find out about our water damage restoration process.

SERVPRO^® of St. Clair Shores is Independently Owned and Operated.

We Provide Water Damage Restoration Services in Warren.

3/16/2020 (Permalink)

SERVPRO technicians will clean and restore water damage in St. Clair Shores “Like it never even happened.”

Water leaks can happen at any time. If water damage is not repaired quickly, the water can absorb into the floor and go underneath the floorboards and damage the subfloor, saturate drywall and other building structures causing the repair costs to increase significantly. Even waiting one week to repair water damage can greatly impact the cost of repairs. SERVPRO® of St. Clair Shores want business and homeowners of Warren to know we have a team of technicians on hand and we use advanced drying techniques and equipment to extract standing water and dry your property quickly and efficiently. Here are some of the steps we can take to extract the water and dry your property and belongings:

• We will remove your furnishings
• We will inspect the carpet and carpet pad and remove if needed
• We will use moisture detectors, hygrometers and other meters to measure the extent of the moisture
• We will extract the moisture and inspect and assess the damage
• We will provide drying and dehumidification services
• We will clean and restore your property and belongings to pre-damage condition

You may never experience a water leak or water emergency in your home but if you do, SERVPRO of St. Clair Shores wants the residents and business owners of Warren to know that we are ready to help you with any size job. Call us today at 586-741-5050 to find out about our water cleanup and restoration services. We’ll take care of your water damage “Like it never even happened.”

SERVPRO of St. Clair Shores is independently owned and operated.

We Repair Commercial Water Damage in Roseville

3/10/2020 (Permalink)

SERVPRO technicians will respond to your water emergency in Roseville 24 hours a day.

A dripping faucet or leaking valve can be costly for business owners if left unrepaired. Water can seep under floors, into drywall and cause harm to the building structure over time. And the longer water is left to stand and permeate surfaces, the higher the cost of repairs can be.  SERVPRO® of St. Clair Shores want business and homeowners of Roseville to know that our specialty trained technicians can quickly identify the source of the water leak and take immediate steps to repair the damage. Here is the process we take to respond to a typical water emergency:

1. We will ask you a series of questions over the phone to determine the type of equipment and the number of technicians to bring
2. We will use our specialty equipment to inspect and locate the source of the damage and prepare a damage assessment
3. We will begin the water extraction and removal process
4. We will install drying equipment
5. We will restore your water damage back to pre-damage condition

When left unrepaired water leaks can become expensive to fix. SERVPRO of St. Clair Shores wants business owners in Roseville to know that our highly trained professionals are available 24 hours a day to respond to any water damage emergency of any size. Call us today at 586-741-5050 to find out about our water cleanup and restoration services. We’ll take care of your water damage “Like it never even happened.”

SERVPRO of St. Clair Shores is independently owned and operated.

Flooded basement in Sterling Heights, Michigan

1/20/2020 (Permalink)

Flooded basement in Sterling Heights, Michigan

Flooded basement in Sterling Heights, Michigan

Winter weather can wreak havoc on our Michigan homes. The temperatures can fluctuate drastically as they have recently in our area.  We had 3.5 inches of heavy rain in a short period of time. The frozen ground couldn’t absorb much water which caused flooding in some areas. Some people had malfunctioning sump pumps like this one in Sterling Heights, others had drain backups. The following weekend, we had 5.5 inches of snow, followed by freezing rain. It seems to be a never-ending cycle this winter. Lake St. Clair’s water level is very high right now which can cause more damage for the lakeshore residents.

Keep an eye on your basement and always keep our phone number handy. We are available 24/7/365 for your emergency needs. Call SERVPRO of St. Clair Shores 586-741-5050.

Water Damaged Belongings in Grosse Pointe, Michigan

1/8/2020 (Permalink)

Packing belongings in Grosse Pointe, MI

Water damage can affect not only the structure of your house but also your belongings. SERVPRO of St. Clair Shores understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings are important to us because they are important to you.

During a water loss your contents may be in the way. We take extra precaution before any demolition that may need to take place and move out any of your contents in the work areas. Call a company who cares about your personal belonging as if it were their own.

If your home requires extensive restoration or cleaning, SERVPRO of St. Clair Shores can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including the following:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Keep your belongings safe! Call SERVPRO of St. Clair Shores at 586-741-5050.

Does Your Homeowner’s Insurance Cover Your Sump Pump?

12/17/2019 (Permalink)

Check Your Insurance Policy

A standard homeowners insurance policy does not cover water damage caused by a sump pump failure, but it can be added to your policy in an endorsement.

With an average homeowner’s policy, the sump pump backup endorsement can be added at a low cost.

This will cover water-damaged items and also the cost of the cleanup.

A sump pump could fail any time without any warning. During the winter season large amounts of snow can pile up. When the temperatures warm up and the snow melts, flooding can occur. A working sump pump is extremely important to keep your basement from flooding.

A back-up sump pump is a very good precaution. If your sump pump fails, the back-up will kick in and save the day.

SERVPRO of St. Clair Shores is always here to help! Call us at 586-741-5050.

Prevent Frozen Pipes in Roseville

11/20/2019 (Permalink)

Prevent Frozen Pipes in Roseville

Freezing weather doesn't skip Roseville. When temperatures don't budge over 20 degrees F, pipes may freeze and burst. Water damage from burst pipes is common; the Federal Emergency Management Association notes that burst pipes damage at least one room in a quarter of a million homes and offices every year.

To prevent such damage, SERVPRO® of St. Clair Shores is sharing these tips.

No More Burst Pipes in Roseville:                                

• Before the weather turns cold, insulate the walls that pipes run through
• Wrap pipes with several inches of pipe insulation
• Keep the area warm to keep the pipes warm
• Plug updrafts around walls and doors
• Whether people are sleeping or out of the home or office, keep the temperature at a minimum of 55 degrees F
• When the weather is cold, let faucets drip cold water, preventing the pipes from freezing
• Open bathroom and kitchen cabinets so warm air circulates over the pipes
• Keep doors to uninsulated areas closed

Worst case? Call SERVPRO of St. Clair Shores right away. Someone will get back to you, regardless of the time or the day.                   

SERVPRO of St. Clair Shores is independently owned and operated.

Link: https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/winter-storm/frozen-pipes.html

Clean Your Gutters in St. Clair Shores, MI

10/18/2019 (Permalink)

Leaves in gutter in St. Clair Shores, MI

Keep your gutters clean in St. Clair Shores, MI

As the fall air turns cooler in St. Clair Shores, there is nothing more beautiful than the changing fall colors. The vibrant orange, gold and scarlet hues can be spectacular to view. But once the leaves start to fall, they can wreak havoc on your home if you’re not vigilant with your gutter system.

The gutter system directs water from your roof and away from your home’s foundation. It is important to keep your gutters from becoming clogged with leaves and twigs. Clogged gutters can cause water damage to your roof which can seep into your home, or damage your foundation.

If you have a lot of trees near your home, it might be advantageous to install gutter guards to keep from cleaning them out yourself every year.

Keep our number handy. In an emergency SERVPRO of St. Clair Shores (586) 741-5050.

Emergency Water damage at your St. Clair Shores Business?

9/10/2019 (Permalink)

Water Damage at a Commercial Property

SERVPRO of St. Clair Shores is your preferred vendor when you call your insurance company with a water damage situation at your business.   But not everyone has been through a loss at their home or business.  Here's a quick list of what you can expect after you call us. 

Emergency Water Damage Process Overview*

ONE HOUR: Within one hour from notice of loss, a SERVPRO® of St. Clair Shores employee will contact you to arrange for service. You’ll know help is on the way!

FOUR HOURS: Within four hours of loss notification,  SERVPRO® of St. Clair Shores will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

DETAILED EXPLANATION: A trained, uniformed and equipped SERVPRO® of St. Clair Shores Professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

EIGHT HOURS: Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.

PRETESTING: A SERVPRO® of St. Clair Shores Professional will begin pretesting for restorability, working from the source of the damage outward. CLEANING & RESTORATION: SERVPRO® of St. Clair Shores Professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

FINAL WALK-THROUGH: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

Of course this makes it sound easy, but with one call of SERVPRO of St. Clair Shores you will be making strides to taking your property back!  Call SERVPRO of St. Clair Shores at (586) 741-5050 for your emergency needs.  

Ice Dam in St. Clair Shores, MI

1/22/2019 (Permalink)

Ice Dam in St. Clair Shores

Watch for Ice Dams!!

An ice dam is an ice build-up on roofs of buildings which may cause water damage to the building and contents if the water leaks through the roof. This home in St. Clair Shores had accumulated snow on the roof and the lack of proper ventilation and insulation caused an ice dam. Water leaked into the attic in several places and seeped down into the ceilings and walls of several rooms.

Our crews cleaned the snow off the roof to prevent any further damage, then proceeded the drying out process. If you notice any wet ceilings or walls in your home, don’t hesitate to call us. Our water restoration technicians are available 24/7 to help with your emergency needs. Call SERVPRO of St. Clair Shores (586) 741-5050.

Frozen Pipes in St. Clair Shores, MI

1/9/2019 (Permalink)

Frozen Pipes?

Now that the weather is finally getting colder, pipes can freeze!

Watch for signs of a broken pipe:

• Unusual Sounds

If you flush the toilet or use the sink and you hear a gurgling sound, that could be a problem with a broken pipe. Any other strange whistling or banging sounds could also be another sign.

• Odors

Sewage has a distinctively unpleasant odor. Pay attention to any odors coming from your sinks, toilets or drains.

• Visible Water Leaks on Walls or Ceilings

Damp drywall can be a good indicator that there may be a broken pipe behind the wall or ceiling.

• Sink not acting properly

If the water is not coming out of the faucet at the usual rate, or if you have a persistent clog you could have a broken pipe.

Keep our number handy in case of an emergency. We are available 24/7. Call SERVPRO of St. Clair Shores (586) 741-5050

Water Restoration Process

12/19/2018 (Permalink)

24 Hour Emergency Contact

The restoration process begins when you call us. SERVPRO of St. Clair Shores is available 24 hours a day for water emergencies, large or small in your Roseville, MI home. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the water damage.

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of St. Clair Shores has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

We answer the phone Ready to Help. Call SERVPRO of St. Clair Shores today (586) 741-5050.

Flooded Basement in Clinton Township, MI

12/18/2018 (Permalink)

Flooded basement in Clinton Township, MI

Flooded Basement in Clinton Township, MI

Have a loved one affected by a water loss? Hire a company that will care about your family like they are our own. This is a picture from a water loss in Clinton Township, MI for a homeowner who lives alone and who did not know where to turn. Her insurance adjuster put her in contact with a company that can take care of her every need. We work directly with insurance adjusters to provide our customers with a smooth claims process, and our experts make sure your property is dried properly and thoroughly.

SERVPRO of St. Clair Shores is always Here to Help! Call us at (586) 741-50-50 for your restoration needs! We are available to help 24/7.

Thermal Imaging

12/18/2018 (Permalink)

Detecting Water Damage in St. Clair Shores

Thermal Imaging

Sometimes you might not know exactly what has been affected when you have a water leak. Did you know that we can detect hidden moisture with the use of thermal imaging? We can detect where moisture has infiltrated walls, carpeting etc. with the use of thermal imaging cameras. A thermal imaging camera can detect slight temperature differences inside your home. It creates a visual map so we can pinpoint the location of leaks and moisture.

Generally speaking, the higher an object's temperature, the more infrared radiation is emitted as black-body radiation. A special camera can detect this radiation in a way similar to the way an ordinary camera detects visible light. It works even in total darkness because ambient light level does not matter.

Call SERVPRO of St. Clair Shores at (586) 741-5050 for your emergency water damage cleanup.

Frozen Pipes in Grosse Point, MI

11/27/2018 (Permalink)

Frozen Pipe

This is the time of year when your home’s pipes could freeze and cause damage and potential flooding

What to do if your pipes freeze:

• If you turn on your faucets and nothing comes out, leave the faucets turned on and call a plumber.
• Do not use electrical appliances in areas of standing water. You could be electrocuted.
• Never try to thaw a pipe with a torch or other open flame because it could cause a fire hazard. Water damage is preferable to burning down your house!
• You may be able to thaw a frozen pipe using a hair dryer. Start by warming the pipe as close to the faucet as possible, working toward the coldest section of pipe.
• If your water pipes have already burst, turn off the water at the main shutoff valve in the house; leave the water faucets turned on. Make sure everyone in your family knows where the water shutoff valve is and how to open and close it.

Take the necessary measures to protect yourself and your home from water damage and costly repairs. It is important to know who to call if you ever have a problem! Save our phone number at (586) 741-5050. We are always Here to Help – 24/7 our experts are standing by.

Sewage Cleanup in St. Clair Shores

11/21/2018 (Permalink)

Sewage Cleanup in St. Clair Shores

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment are necessary to safely clean this type of contamination.

This St. Clair Shores home had a sewage backup recently. Sewage water ran out of toilets and bathtubs on the first floor, flooding the entire first floor and rained back down into basement, flooding the basement. The main drain pipe was confirmed broken under the slab so the concrete flooring needed to be broken up in order to repair the pipe. Once the pipe was repaired we could commence the cleanup and sanitizing.

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

Sewage Backup or Toilet Overflow? Call Us Today – (586) 741-5050

Clogged Toilet in Grosse Pointe, MI?

11/21/2018 (Permalink)

Watch your Toilet During the Holidays!

With the holidays approaching, many of us will be having large family gatherings in our homes. One thing to keep in mind is the majority of those family members will be spending some quality time in our bathrooms! There is nothing worse than a clogged toilet during your festivities.

Fortunately, you can clear most clogs yourself without having to pay a plumber. Most clogs can be cleared with a good plunger or homemade drain cleaner made with hot water, baking soda and vinegar. For deeper clogs, try snaking the drain or using a wet/dry vacuum to do the job.

If all of your efforts fail and you end up with a flooded bathroom you can call the experts at SERVPRO of St. Clair Shores. We are available 24/7 for your emergency needs. Call (586) 741-5050.

Frozen Sump Pump Discharge Lines St Clair Shores

1/8/2018 (Permalink)

Pipe Break Cleanup in St. Clair Shores

At SERVPRO of St. Clair Shores it seems like we have seen it all. Most homeowners think if they have a back up sump pump for their sump pump they WILL be ok, and it won't flood. But what most people do not think about with these temperatures is, what if your Sump pump discharge line freezes? Can your basement still flood? Just ask the customer we worked for this weekend who woke up to 4" of water in his fully finished beautiful basement. This is exactly what happened to him. His discharge line outside became frozen solid and the water eventually destroyed the fern-co fitting inside his house and the pump continued to pump all of the water directly up and back into the house making a nice waterfall attraction, something that might be nice to look at, but definitely not in your basement.

Depending on how great your backup system is designed, the discharge line of a sump pump system can be a major weak point in a sump pump system. When a sump pump system is improperly designed, it becomes vulnerable to clogs in the system, including clogs related to frozen discharge lines.

As a discharge line begins to clog, a sump pump system will be forced to work harder to keep up, leading to overheating and sometimes pump failure. And if the system clogs or fails entirely, then your basement will flood. There are a number of problems that a clog can result in but none of them will result well for your basement. This is the perfect time to check on all system parts in your backup system including going outside to check the discharge. If you experience a problem and your basement floods, you know who to call. We are the leaders in flood and fire cleanup and restoration and our crews are on standby 24 hours a day to help you out of any kind of disaster. Call SERVPRO of St. Clair Shores at (586) 741-5050.

Pipe Break Cleanup in St. Clair Shores, Michigan

1/8/2018 (Permalink)

Pipe Break Cleanup in St. Clair Shores

Type of Water

Whether the water in the burst pipe is clean or dirty will determine the flood damage classification and type of repairs and restoration required.

SERVPRO of St. Clair Shores professionals can help you from filing the claim, throughout the cleanup process to the repairs.  We can help you sort what can be salvaged and what cannot be saved. 

Extent of Damage

The amount of damage to building structures, materials and personal items will determine costs and the length of time to restore your home.

Our professionals at SERVPRO can give you these estimated times upon beginning the project.  Once the dry out is complete, the time frame for repairs can be established. 

Length of Time

Flood damage from clean water within 48-72 hours will have a lower classification than floods from pipes containing dirty water.

If you are unsure of the source of loss, call SERVPRO of St. Clair Shores.  We can help you figure out the source of loss, and help you stop it immediately until repairs can begin. 

Probability of Mold Damage

The presence of visible mold, musty odor, or other signs of long term water damage will classify the damage as more extensive and likely to require mold remediation.

This is the most important reason to act quickly.  When you notice a problem, you will want to call us out immediately.  We can help you file the claim and begin mitigation immediately to prevent any further issues from arising.  Save our phone number in your phone.  You never know when you may need us!  We are available 24/7 for your emergency needs.  SERVPRO of St. Clair Shores (586) 741-5050.

Pipe Burst Cleanup in Macomb County

1/8/2018 (Permalink)

Pipe Burst Cleanup in Macomb County

What You Should Know About Broken Pipes and Pipe Burst Cleanup

Coming home to find yourself ankle deep in flood water from a burst pipe is an experience no one ever wants to have. But in reality, it’s a relatively common problem with the plumbing and seldom occurs at a convenient time. When the pipe that bursts is in a location where it’s easy to find – like under your kitchen or bathroom sink – this is actually a better problem to have; that is, when you find it right away and can call a plumber and SERVPRO of St. Clair Shores to perform immediate burst pipe cleanup services. Extracting this water within 48-72 hours, drying and dehumidifying building structures, cabinets, affected furnishings, and personal items may save thousands of dollars in expenses and allow you to stay in your home during repairs and restoration.

But what happens when you have a burst pipe hidden from view? How do you know about it and what should you do?

Signs of a Leaking or Burst Pipe

• Pooling of water or water damage to areas of the wall, ceiling, or floor.
• Hissing sound of water running when the plumbing is not in use.
• Pressure in pipes is not consistent when using a pressure gauge attached to your plumbing when the water supply is shut off.

• Your ceiling is bulging.
• There is a visible split in a portion of a pipe.
• You receive an enormous water bill and have not recently filled a new swimming pool.

At SERVPRO of St. Clair Shores we have on call crews that are available 24/7 for your emergency needs. If disaster strikes, strike back by calling SERVPRO of St. Clair Shores. Your Cleanup and Restoration Specialist at (586) 741-5050.

Do you know what an Ice Dam is?

11/29/2017 (Permalink)

What are Roof Ice Dams in Michigan

A roof ice dam is basically a ridge of ice that will form at the edge of your roof. This ridge of ice will prevent any melting snow from draining off of your roof. This is very dangerous because any water that backs up due to the ice dam can leak into your home. This will cause damage to your home because the leaks will damage the ceilings, walls, and floors. It can also cause damage to your insulation.  If gone unsolved you could in return have major problems with mold growth or denial of insurance claim coverage.  It is important that you prevent further damages to your home or business immediately!!  Our expert at SERVPRO of St. Clair Shores can help you from removing the ice dam to helping you file an insurance claim to the dry out and restoration of your property.  Give us a call at 586-741-5050 if you need help this Winter! 

What to do I do if I have an Ice Dam in Michigan this Winter

11/29/2017 (Permalink)

Ice Dam Removal in Macomb, Michigan

What to do I do if I have an Ice Dam in Michigan this Winter?

If you have a roof ice dam in Michigan, the best thing you can do is call a professional. Climbing the ladder to get on your roof is very dangerous with all the ice and snow we have in Michigan. In a blink of an eye, you could slip on the ladder and injure yourself very badly. So, you definitely need to call a professional to come out and take care of the situation for you. SERVPRO of St. Clair Shores experienced employees are well equipped to handle this situation for you. They have all of the tools, chemicals, knowledge and experience needed to remove the ice dam and to do it safely.

With the type of weather we experience in Michigan during the winter, sometimes ice dams can’t be avoided, even if you do all the things you can to prevent it. The quicker you get the situation taken care of, the better off you will be. From filing an insurance claim or drying out your structure in the affected areas SERVPRO of St. Clair Shores can help you. Call our office to schedule an appointment at (586) 741-5050. We have experts available 24/7 to help you through any situation.

Prevent Ice Dams This Winter!

11/28/2017 (Permalink)

Don't let this happen to your house!

Ice Dams by Energystar.gov

Diagnosis:

Ice dams usually occur after a heavy snowfall and several days of freezing temperatures. Warm air inside your home leaks into the attic and will warm the underside of the roof causing snow and ice on the roof to melt. The melted water will drain along the roof, under the snow, until it reaches the cold overhang. The overhang tends to be at the same temperature as the outdoors and the melted water will refreeze and form an ice dam and icicles. The ice dam can cause damage to the roof, which will result in water leaks to the inside. Frequently the result will be a water spot on the ceiling under the roof damage.

Prescription Checklist

• Don’t get on your roof to solve this problem, it could be dangerous.
• Avoid standing on the ground and “chipping away” at the ice. Not only could this cause damage to your roof, but you can be seriously injured by falling ice, debris, or tools.
• Contacting a roofing contractor to fix your roof leak will not prevent future ice dams.
• Seal air leaks in your attic to stop warm air leakage (the source of the problem).
• After sealing leaks, add additional insulation in your attic.
• Provide adequate attic ventilation so that the underside of the roof and outside air are at the same temperature.
• Check to make sure attic insulation is not blocking roof ventilation.
• Clean leaves and other debris from gutters before the first snow. This will help prevent ice build-up in gutters.

Take the necessary measures to protect yourself and your home from water damage and costly repairs. It is important to know who to call if you ever have a problem! Save our phone number at (586) 741-5050. We are always Here to Help – 24/7 our experts are standing by.

Keep Your Home Safe on Vacation

5/3/2017 (Permalink)

Keep Your Home Safe on Vacation: 10 Essential Tips --by Caroline Costello

Murphy's Law for travelers: If anything can go wrong, it will go wrong while you're on vacation -- which is arguably the worst time a household calamity can strike. Coming home from your honeymoon, African safari or Mediterranean cruise can be gloomy. But returning from a memorable journey and learning something has gone seriously wrong at home can be downright devastating. To make matters worse, a house or apartment left empty while its owners are traveling is a tempting target for criminals. We don't want to scare you -- or leave you fearing for your treasured belongings while basking on a Caribbean beach. But it's imperative that every traveler take certain key steps to keep his or her home safe and sound while seeing the world. Basic preventative measures (which take only minutes to complete) can work wonders to help you keep your home safe from power surges, broken pipes, home invasions and more while you're away.

1. Ask a Friend to Help

A simple, albeit crucial, way to gain peace of mind while traveling is to ask a friend or neighbor to keep an eye on your house while you're away. First, bribe your friend with some freshly baked cookies or cupcakes. Next, ask him or her to drive by your home once every day or so and check on the place. Give this person a key so that he or she can bring your mail in, feed your cat, water your plants, rake your leaves, etc. If you don't have a garage, you may also want to give this person a key to your car -- you never know when your vehicle may need to be moved. He or she should also have your contact information and a copy of your itinerary in case of emergencies.

Do you have more than one person visiting your house while you're away? If so, tell them about each other! If the neighbor you asked to keep an eye on your abode calls the police on your elderly cat sitter, don't say we didn't warn you.

2. Don't Tip Off Criminals on the Web

In a world where it seems everyone is blabbing about their business on social networking sites like Facebook and Twitter, it's important to stop and think: Who exactly is reading this stuff? The anonymity of the internet can encourage us to share personal information without fully realizing that there may be hundreds of complete strangers receiving our daily musings. Would you announce to a crowd that you will be leaving your house unattended for two weeks this December? If not, then you should think twice about posting your detailed vacation plans on social media -- especially if that information is visible to internet users other than your friends and family (and it probably is).

Be careful what you say on your answering machine or voice mail too. Callers don't need to know that you're not home -- they just need to know that you can't come to the phone right now.

3. Do Tip Off the Police

Consider notifying the police if you're going on vacation. No need to let the cops know about a weekend getaway, but do call them if you're leaving town for longer than a week or two. It's possible the police may go out of their way to drive by your house while on patrol, especially if you live in a small town. If you have a security alarm, leave a house key and the code with someone you trust, and provide the police and alarm company with their name and phone number. You may also want to contact your local neighborhood watch program if there's one in your area.

4. Curtains Closed -- or Open?

Before you leave for vacation, you may decide to close your curtains to prevent people from peering inside your home to see whether you're there. However, closed curtains also stop those who aim to help -- the police, your neighbors or friends -- from seeing inside your house. So, what's your best bet? Leave your curtains exactly as you usually keep them when you are home, since noticeable changes could hint that you're not around anymore -- especially if your curtains are uncharacteristically left closed for two weeks. Move expensive items, like jewelry or computers, out of plain sight if they're visible from the window.

5. The Lights Are on But No One's Home

Don't leave your lights on at home throughout your entire vacation in an effort to make it look like someone is in the house. Your electric bill will end up costlier than your mortgage, and house lights blazing throughout the night might look a bit suspicious.

Instead, purchase a light switch timer that can turn your lights on and off automatically according to a programmed schedule. Criminals keeping an eye on your house will notice lights flipping on and off, and will probably assume someone is doing the flipping.

6. Stop Your Mail

Either place a "stop" order on mail and newspapers, or arrange to have a friend or neighbor pick up your mail while you're away. Otherwise, a week's worth of papers piled on your front step could signal to criminals that this particular homeowner is out of town. It's easy to put your mail on hold at USPS.com.

7. Put That in Your Pipe

If you live in a cold region of the world and your pipes are in danger of freezing during winter, you have another compelling reason to leave a house key with a friend while you're traveling. Ask your friend to stop by and check your faucets. If he or she turns on a faucet and only a few drops of water come out, your pipes may be frozen.

Take other precautions like making sure your pipes are properly insulated and keeping your heat on while you're away. Show your key-bearing companion the location of the water main shut-off in case a pipe breaks.

8. Pull the Plug

Unplug your television, computer, toaster oven and other appliances to protect them from power surges. This will help you save power as well; many appliances draw energy even when they're turned off.

9. Remove Your Spare Key

That plastic rock isn't fooling anyone. If some criminal figures out you're away on vacation, it's likely that he or she will check your porch for a spare key. So, reach under the mat, into the mailbox, above the door frame or into the flower pot and remove your spare key before you leave on your vacation.

10. Emergency Phone Numbers

Leave emergency phone numbers with whomever is checking your house while you’re away. Be sure to include SERVPRO of St. Clair Shores (586) 741-5050. We are always here to help – 24/7 our experts are standing by!

Flood Readiness

2/13/2017 (Permalink)

Key Facts About Flood Readiness   CDC April 2015

PREPARING FOR A FLOOD

Basic Steps to Prepare for the Storm

• Contact the local county geologist or county planning department to find out if your home is located in a flash-flood-prone area or landslide-prone area.


• Learn about your community's emergency plans, warning signals, evacuation routes, and locations of emergency shelters.


• Plan and practice a flood evacuation route with your family. Ask an out-of-state relative or friend to be the "family contact" in case your family is separated during a flood. Make sure everyone in your family knows the name, address, and phone number of this contact person.


• Post emergency phone numbers at every phone.


• Inform local authorities about any special needs, i.e., elderly or bedridden people, or anyone with a disability.


• Identify potential home hazards and know how to secure or protect them before the flood strikes. Be prepared to turn off electrical power when there is standing water, fallen power lines, or before you evacuate. Turn off gas and water supplies before you evacuate. Secure structurally unstable building materials.


• Buy a fire extinguisher and make sure your family knows where it is and how to use it.


• Buy and install sump pumps with back-up power.


• Have a licensed electrician raise electric components (switches, sockets, circuit breakers and wiring) at least 12" above your home's projected flood elevation.


• For drains, toilets, and other sewer connections, install backflow valves or plugs to prevent floodwaters from entering.


• Anchor fuel tanks which can contaminate your basement if torn free. An unanchored tank outside can be swept downstream and damage other houses.If you are under a flood watch or warning:


•  

• Gather the emergency supplies you previously stocked in your home and stay tuned to local radio or television station for updates.


• Turn off all utilities at the main power switch and close the main gas valve if evacuation appears necessary.


• Have your immunization records handy or be aware of your last tetanus shot, in case you should receive a puncture wound or a wound becomes contaminated during or after the flood.


• Fill bathtubs, sinks and plastic soda bottles with clean water. Sanitize the sinks and tubs first by using bleach. Rinse and fill with clean water.


• Bring outdoor possessions, such as lawn furniture, grills and trash cans inside or tie them down securely.Emergency Supplies You Will Need


• You should stock your home with supplies that may be needed during the emergency period. At a minimum, these supplies should include:


•  

• Several clean containers for water, large enough for a 3-5 day supply of water (about five gallons for each person).


• A 3-5 day supply of non-perishable food and a non-electric can opener.


• A first aid kit and manual and prescription medicines and special medical needs.


• A battery-powered radio, flashlights, and extra batteries.


• Sleeping bags or extra blankets.


• Water-purifying supplies, such as chlorine or iodine tablets or unscented, ordinary household chlorine bleach.


• Baby food and/or prepared formula, diapers, and other baby supplies.


• Disposable cleaning cloths, such as "baby wipes" for the whole family to use in case bathing facilities are not available.


• Personal hygiene supplies, such as soap, toothpaste, sanitary napkins, etc.


• An emergency kit for your car with food, flares, booster cables, maps, tools, a first aid kit, fire extinguisher, sleeping bags, etc.


• Rubber boots, sturdy shoes, and waterproof gloves.Preparing to Evacuate


• Expect the need to evacuate and prepare for it. When a flood watch is issued, you should:


• Insect repellent containing DEET or Picaridin, screens, or long-sleeved and long-legged clothing for protection from mosquitoes which may gather in pooled water remaining after the flood.

• Fill your vehicle’s gas tank and make sure the emergency kit for your car is ready.


• If no vehicle is available, make arrangements with friends or family for transportation.


• Identify essential documents such as medical records, insurance card along with ID cards and put in waterproof material to carry with you during evacuation.


• Fill your clean water containers.


• If you have pet, identify a shelter designated for pets.


• Review your emergency plans and supplies, checking to see if any items are missing.


• Tune in the radio or television for weather updates.


• Listen for disaster sirens and warning signals.


• Put livestock and family pets in a safe area. Due to food and sanitation requirements, emergency shelters cannot accept animals.


• Adjust the thermostat on refrigerators and freezers to the coolest possible temperature.You should never ignore an evacuation order. Authorities will direct you to leave if you are in a low-lying area, or within the greatest potential path of the rising waters. If a flood warning is issued for your area or you are directed by authorities to evacuate the area:


• If You Are Ordered to Evacuate

• Take only essential items with you.


• If you have time, turn off the gas, electricity, and water.


• Disconnect appliances to prevent electrical shock when power is restored.


• Follow the designated evacuation routes and expect heavy traffic.


• Do not attempt to drive or walk across creeks or flooded roads.To get through the storm in the safest possible manner:


• If You Are Ordered NOT to Evacuate

• Monitor the radio or television for weather updates.


• Prepare to evacuate to a shelter or to a neighbor's home if your home is damaged, or if you are instructed to do so by emergency personnel


• Take the necessary measures to protect yourself and your home from water damage and costly repairs. It is important to know who to call if you ever have a problem! Save our phone number at (586) 741-5050. We are always Here to Help – 24/7 our experts are standing by.

WINTER STORM DAMAGE CHECK LIST

2/3/2017 (Permalink)

WINTER STORM DAMAGE

WINTER STORM DAMAGE CHECK LIST

Prepared by Susan Busler, OSU/Lane County Extension Service FCD Faculty

With the recent winter storms, now is the time to check around your home and apartment for possible leaks that can lead to mold in the future.

Check Your Roof

• Do you have any loose or missing shingles?
• Check around the flashing at your fireplace and the seals around your skylights to ensure you don’t have        areas that water can get in.
• Trim back any tree limbs that may be brushing against your roof or are at risk of falling through your roof should they break.

Check Your Spouting and Downspouts

• Is it correctly attached to your roof line and that water can’t be blown in?
• Check your downspouts. Are they clear of leaves and debris and is free flowing?
• If your downspouts aren’t plumbed into your storm sewer, be sure that they empty far enough away from the foundation of your home.
• If you have standing water around your foundation or your crawl space you may need to consider getting a sump pump to move the water out of the area. In the spring you may want to consider improving the drainage around your house to prevent future water damage.

Check Your Siding, Windows and Doors

• Complete a close inspection of your siding to ensure no areas have come loose or that water has seeped in.
• Check your door and window seals and outside caulking to ensure no water leakage.
• On the inside of your windows, wipe up any window condensation to avoid mold growth in window sills, particularly metal windows. You may want to consider replacing your metal windows with vinyl and the thresholds on your exterior doors to prevent leakage of both air and water.

Check Your Basement and Crawlspace

• If you have a basement area in your home, ensure you have no moisture seepage and that all walls and floors are dry. Check the crawlspace under the house for standing water.
• Inspect the upstairs crawl space to verify you have no leaks or moisture damage that can stain ceilings.
• You may need to consider purchasing a dehumidifier to remove moisture from the area.
• Ideal indoor relative humidity should be maintained between 40% to 60%.

It’s always a good idea to leave wet clothes, shoes, and umbrellas outside to dry. Many times we just hang our coats back up in the closet creating an ideal situation for mold to grow. Also don’t forget to dry off “Fluffy and Fido” when your wet pets come in from outside.

If you have experienced flooding or have water damage, call SERVPRO of St Clair Shores (586) 741-5050. We are always Here to Help – 24/7 our experts are standing by.

Winter thaw: Tips to avoid basement flooding

2/3/2017 (Permalink)

Winter thaw: Tips to avoid basement flooding

By David Shum

What you can do outside the house

• Seal cracks or openings in walls, floors, windows and foundations, and seal all window wells.
• Clear eavestroughs and downspouts of leaves and other debris that prevent proper drainage.
• Make sure your downspouts are draining properly, ideally a minimum of 6-8 feet from your foundation’s walls.
• Ensure the grading around your home slopes away from the foundation wall to help drain water away from your home (without negatively affecting neighboring properties).
• Increase the green space around your home with native plants and shrubs and install porous pavement to help absorb rainwater and melted snow.
• Repair/replace damaged weeping tile systems.
• Clear debris from roadside catchbasins (grates) to help water enter the stormsewer. (If it is safe to do so.)
• Ensure drainage swales (shallow ditch) between properties are maintained and clear of obstructions.

What you can do inside the house

• Ensure that your plumbing is in good working condition. Homeowners are responsible for the plumbing from the property line to inside the home. The City is responsible for the public portion of the service line.
• Hire a licensed and qualified plumber to install a backwater valve and a properly-sized sump pump and piping.
• Ensure the proper and regular maintenance of basement flooding devices in your home. Sump pumps need power to operate, so consider installing a back-up power source.
• Consider installing shelves to help keep items off the floor in your basement. Also, avoid keeping valuables or important documents in the basement. If you do, keep them in a watertight/water-resistant container.
• Avoid carpet in the basement, which retains water and is harder to clean up.
• Dispose of small amounts of cooking oil and grease in your green bin, not down the drain, which can cause a drain blockage. (Make sure there is absorbent material in the bin).
• Avoid flushing objects down the toilet, such as dental floss, condoms, tampons, razor blades, non-biodegradable products, etc., which can block the sanitary pipe.

Keep SERVPRO of St. Clair Shores in mind for any emergencies you may have around your house or business. We are available 24/7 for your emergency needs, just call 586-741-5050.

Snow Removal Tips

12/2/2016 (Permalink)

Snow Removal Tips

Roof Snow Removal Tips

2016 The Travelers Indemnity Company

While snow-covered roofs can make for a picturesque winter scene, the combination of freshly fallen snow with the melting and refreezing of snow can place stress on the roof of your home or business. If more than a foot of heavy, wet snow and ice have accumulated on the roof, you should have it removed.

Snow Removal Tips

Clearing the snow off your roof from the gutters or eaves upwards of three to four feet after each winter storm can help prevent ice dams from forming. Remember to avoid using a ladder in snowy and icy conditions. This can be extremely dangerous and is best left to professionals.

For Flat Roofs:

If your flat roof is easily accessible from an interior stairway, you may want to shovel the roof, but be careful not to damage the roof covering.

Remember to put safety first any time you are on a roof, especially one that is covered in snow and ice. If you have any doubt, leave it to professionals.

For Sloped Roofs:

It may be possible to remove the snow and ice from your sloped roof using a roof rake – a long-handled tool designed specifically for this purpose. Stand on the ground and pull as much of the snow off the eaves as you can safely reach.

If you cannot safely reach the roof, contact a homebuilder, landscaping and roofing contractor, or property maintenance company to remove the snow and ice.  Call SERVPRO of St. Clair Shores at (586) 741-5050 for any help that you may need.  We are qualified and insured.

The amount of snow and ice your roof can support will depend on a number of factors, including the roof type as well as the age and condition of the structure. But a good rule to keep in mind is if more than a foot of heavy, wet snow and ice has accumulated on your roof, you should have it removed.

Knowing What to Do When a Pipe Bursts

12/2/2016 (Permalink)

Pipe Break

Knowing What to Do When a Pipe Bursts

By Kimberly Duncan

A burst pipe can create serious water damage to your home and belongings. As soon as you learn that you have a burst pipe at home, consider it an emergency and follow the steps below immediately to mitigate water damage.

Stop the Water Flow

Shut off the main water supply by turning off the main stop tap, which is usually either in the area where the main service pipe connects to the home or under the kitchen sink. It is best to ensure that everyone in your family knows where the main stopcock is located and how to turn it off in case of a burst pipe emergency.

Let the pipe drain out the water by turning on all cold taps. Switch off the water heating system and then turn on all hot taps to help in draining the water supply system. Also, flush all toilets. All leaks should stop once there is no more water running from the taps.

Find the Break

Locating exactly where the pipe burst is should be done immediately to prevent further damage. Once you've found the burst, you'll know what you have to do next. For instance, if it’s a tiny crack, patching it up may fix the problem for a while. Also, consider which pipe has burst. If the damage is in a main water pipe, it needs to be repaired and dealt with carefully regardless of the cause or size of the break.

If there has been leakage in the house for some time, be careful when entering rooms. Pay attention to the ceilings because if they appear to bulge, it means it is holding loads of water and could cave in any moment. If you've noticed the leak right away, place a bucket underneath to catch the drip.

Get Professional Help

If there is flooding or water damage in the home, call SERVPRO of St Clair Shores (586) 741-5050 to remove the water from your home and dry it out. Remember to turn off the main electrical supply unit immediately and never touch anything electrical if it's wet.

Also, call a reliable professional plumber to fix or replace burst pipes and a trusted electrician to repair any damaged electrical wiring. Attempting to do the repairs and restoration on your own can be dangerous or cause further damage so it is best to let the experts do the work.

Submit an Insurance Claim

When incidents like emergency water damage happens, it is best to contact your insurance company immediately to begin your homeowner’s insurance claim. Your insurance agent will advise you what steps you should take for your policy. He or she will certainly give you a visit to assess the damage. Documentation of the damage is very important and you can do this right away while waiting for the insurance agent if you have a digital camera or video camera at home.

Learn about Prevention

While it is easy to get professional help to fix a burst pipe and restore a water-damaged home, you should work towards preventing such damages to happen in your home in the first place. Preventing pipe bursts is not complicated at all. Take the time to learn about it and you’ll find out that preventive measures are way easier than repairing damaged pipes and a lot cheaper, too.

6 Questions Every Homeowner Should Have About Water Pipes

12/2/2016 (Permalink)

Pipe Burst

6 Questions Every Homeowner Should Have About Water Pipes

2016 American Water Resources

Homeowners protect their houses from floods and fires. Some take out warranties for appliances. Some even carry health insurance for their pets. But many do not protect themselves from costly water line and sewer line disruptions and in-home plumbing emergencies.

This year, many homeowners will experience problems with their water and sewer lines (the pipes that run from their property line to their home). Even more will deal with in-home plumbing issues. Pipe clogs, leaks and breaks are surprisingly common, and the numbers are becoming more common as America’s pipes age. The “Water is Your Business Campaign,” sponsored by the National Association of Water Companies and the U.S. Chamber of Commerce, reports that there are 650 water main breaks per day in the U.S., resulting in a daily loss of 7 billion gallons of water. The results of a residential water pipe break can have a serious impact on homeowners’ properties and their wallets.

Yet, many homeowners are unaware of the most common causes of water problems outside and inside their homes. Homeowners, not the local municipality or water utility, are generally responsible for the pipes running through their property. What’s more, most don’t know that most homeowners’ insurance policies will not cover the repair costs, leaving their biggest investment unprotected from expense.

Here are 6 water-related concerns every homeowner should be aware of in order to help protect themselves from the hassles, headaches and potentially high costs of water line, sewer line and in-home plumbing problems.

1. How old are your pipes?

The vast majority of the nation’s water pipes were installed after World War II and are in serious need of replacement or repair. In fact, a 2010 report from the National Association of Water Companies and the U.S. Chamber of Commerce stated that nearly half of all pipes in the U.S. were in poor shape. And, according to a 2012 Water Infrastructure and Sustainability fact sheet by the Environmental Protection Agency (EPA), the average age of a broken water main in the U.S. is 47 years. Knowing the age of your pipes will help you to assess their need for repair.

2. Do you have mature trees near your water service lines?

Invasive tree roots often “follow” and disrupt service lines. Roots seek out pipes because they provide essential elements that trees need to grow - water, nutrients and oxygen. When tree roots get into pipes, they can cause clogs and blocks that lead to serious problems and need for repair.

3. Do you have clay soil?

Poor soil conditions - such as low soil resistivity and high chloride content - can cause corrosion of pipes from the outside, and lead to leaks and contamination. According to NACE International, the world’s leading professional organization for the corrosion control industry, sandy soils are among the least corrosive, and clay soils are among the most severely corrosive. Corrosive soil can start attacking your pipes almost immediately, with corrosion building over time. This means that although your pipes are already being invaded, you might not experience a leak or break until much later.

4. Have you been ignoring the warning signs?

Many times, it’s the deceptively small things homeowners overlook that may signify a water issue. Something as simple as a family cooking frequently in the kitchen can lead to continued grease and food disposals building up over time in the sewer and drain lines. A stammering faucet can be an indication that a water line is leaking. And, a clogged toilet or slow drainage can signal to a homeowner that the sewer line is clogged. All of these signs could point to a sudden and potentially costly repair. Detecting these easy fixes and taking care of them can save you from potential problems - and save you more than 10% on water bills, according to the EPA.

5. Do you live where the seasons suddenly change?

Water lines are more susceptible to breaks at times of extreme temperature swings, both hot and cold. The Washington Suburban Sanitary Commission and the American Society of Civil Engineers advises that just a 10-degree change in temperature can increase stress on water mains and service lines, and increase their risk of damage. Pipes become brittle when water temperatures get below 40 degrees Fahrenheit, while air temperatures at or below freezing cause the ground to freeze. However, water main breaks often don’t occur until one or two days after the freezing temperatures arrive because water temperature takes more time to decrease than air temperature.

6. Do you know what your pipes are made of?

A 2012 study conducted by the Utah State University Buried Structures Laboratory showed that nearly a quarter of all water mains in the U.S. are more than 50 years old. These older pipes were generally made from clay, steel or tile – materials more prone to deterioration over time. Additionally, Steven Folkman, USU professor of mechanical and aerospace engineering completed a comprehensive pipe materials study and discovered that “nearly 75 percent of all utilities have corrosive soil conditions and combined with a high portion of old cast iron and ductile iron pipes, corrosion is ranked the second-highest reason for water main pipe failure in the United States.” If your home was built before the 1980s, it is mostly likely that your pipes are made of clay, and in need of repair or replacement.

One more thing to worry about: the potentially high cost of repairs

Because repairs to leaking water pipes are often not covered by your homeowners insurance, you could end up paying hundreds to thousands of dollars to fix them. The cost to repair or replace a water service line averages in the $1,500s, while the typical cost of hiring a plumber can range from $250–$1,500, depending on the job at hand.10 What’s more, data presented by the National Foundation for Credit Counseling shows that 64% of Americans don’t have $1,000 in savings. As a result, funding on-the-spot emergency repairs for the home could be challenging.

How can you stay water-worry free?

Take the necessary measures to protect yourself and your home from water damage and costly repairs. Be aware of what’s going on in and under your property. Check your pipes regularly and heed the warning signs, no matter how small. It is important to know who to call if you ever have a problem! Save our phone number at (586) 741-5050. We are always Here to Help – 24/7 our experts are standing by.

Flooding Facts

8/15/2016 (Permalink)

Flooded Homes

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage. In fact, nearly 25% of last year’s claims paid by the National Flood Insurance Program (NFIP) were for policies in moderate to low-risk communities. On average, floods cost $6 billion in annual losses in the U.S. Flooding can also result from plumbing failures, frozen pipes and damaged structures. Flood damage can affect your business operation in a variety of ways and can range in size from being isolated to a single room to entire floors being fully submerged.

Knowing how to prepare and deal with potential flooding in advance can affect how much of your property can be restored and how much has to be replaced. Contact our office today at (586) 741-5050 for your FREE Emergency Disaster Recovery Plan for your business. 

Grosse Pointe - Sewage Damage Tips

8/1/2016 (Permalink)

Grosse Pointe - Sewage Damage Tips

Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease-causing. Unfortunately, many people fail to understand the hazards that sewage presents, particularly for the very young or very old, or for those with compromised immune systems or respiratory problems.  Keep SERVPRO of St. Clair Shores in mind when dealing with these situations.  We are on call to serve you 24/7 at (586) 741-5050.

Here are the key principles homeowners should know about sewage back-ups:

• Sewage contains a variety of pathogenic – disease causing – fungi, bacteria, viruses and parasites. Anyone who works on sewage losses must have updated vaccinations, including one for Hepatitis B.
• Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under two or over 60, those who are pregnant, ill, recovering from surgery, on prescription drugs or chemotherapy, or are AIDS victims.
• It is not safe to stay in a building that’s flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.
• Highly absorbent sewage-saturated materials, such as carpet, pad, upholstery, bedding, wicker, paper or even fabrics that can’t be washed in hot water (130°F/54°C) for at least 10 minutes, must be contained and disposed of properly. This goes for sewage-saturated drywall, insulation and several other structural materials too.
• There’s simply too great a health risk involved if any of these materials are dried in place and cleaned only.
• Only the most highly trained professionals should attempt sewage remediation work. Then, a “third party” indoor environmental professional can provide post-remediation verification or “clearance testing” to ensure that the home or building is safe to re-occupy.

Are you covered if your basement floods?

7/21/2016 (Permalink)

It's #InsuranceAwarenessDay which is a good reminder to make sure your property insurance is up to date and that you're fully aware of what it covers and what it does not.

Most people do not realized the riders most policies offer as additionals.  These would cover things such as SEWER AND DRAIN BACKUP.  Most insureds do not realize they do not have this coverage until it may be too late! 

Now is the perfect time to call your insurance agent for a review of your policy.  Make sure to let them know if you have finished your basement or if you store a lot of contents down there, such as storage rooms or living areas with sofas and tvs.  Your insurance agent will be triggered to make sure you have the correct coverage on your home if you are able to let them know what you need covered.  If you have any questions on what it costs for the average sewer back up in a finished basement, give us a call today at (586) 741-5050.  We would love to help you make sure you choose enough coverage limits.  We are always Here to Help at SERVPRO of St. Clair Shores at (586) 741-5050

Sewer Pipe Clog Issues?

7/18/2016 (Permalink)

Is Tree Root Killer the Answer to Your Sewer Pipe Clog?

June 17, 2015

By Justin P. Lambert

Learn the pros and cons of chemical tree root killer and when it's time to call a plumber.

If you own an older home, there's a good chance you will eventually have to deal with tree roots invading your clay sewer pipes. This can be an especially common nuisance during periods of prolonged drought, since trees are searching for any source of moisture they can find, including water flowing through your sewer pipes.

One purported solution to this problem is pouring a chemical tree root killer down your toilet and letting it eradicate those roots for you. But, since we're talking about your home's main sewer lines — a potentially expensive and difficult repair or replacement project — let's take a moment to discuss this problem in more detail.

Finding the root of the problem

First of all, it's important to identify the cause of the sewer drain clog before just assuming it's tree roots.

If you have access to the site plans for your home, determine where your main sewer line runs toward the street and see if there are any trees growing along that path. Of course, larger trees can have root systems that travel for many feet underground, so take that into consideration when surveying the area.

Also, try to determine if your sewer lines are clay. If your home was built prior to 1970, chances are good you have clay sewer lines. If not, there's a chance your lines are PVC, and tree roots will not be an issue. Of course, older homes may have had the lines replaced in the past, and some newer homes may have had clay lines installed despite PVC being the industry standard, so digging down to the pipe may be the only surefire way to find out that answer yourself.

If you do have clay pipes and you have trees within thirty feet of your main sewer line, there's a good chance your clog is caused by tree roots.

Using chemical tree root killer

Various chemical root killers are available from your local hardware or plumbing supply store, and all of them work on the same basic principle: the chemical is poured down a drain, most commonly the toilet, and the corrosive properties of the chemical kill the roots when it comes in contact with them in the drain pipe.

Since you are working with potentially dangerous chemicals, it's vital to read and follow the directions on the package you choose and abide by any safety precautions recommended. Not only may the chemical be harmful to your skin and eyes, it may also have potentially harmful environmental effects as well.

For example, in years past, copper sulfate was used extensively to free clogs and kill roots in drains. However, this practice has been stopped because of the long-term corrosive effect this chemical has on your sewer pipes and the fact that it will kill beneficial bacteria in your septic tank, if applicable.

Knowing when to call a plumber

If there is any question in your mind as to whether or not tree roots are causing your clog, or whether a portion of your clay pipe may have collapsed due to the invasion of roots, you would be well served to hire a professional plumber to bring a borescope (a drain snake with a camera at the end) and determine what's causing the clog once and for all.

A plumber will also be able to offer some other solutions that may prove more effective with less potential hazard, such as trenchless sewer line replacement of a section of pipe that has collapsed or localized removal of the roots by means of a snake and cutting head.

Even more importantly, a professional can provide you with the peace of mind of knowing you're handling this repair as efficiently and effectively as possible, preventing another messy clog and protecting your single largest investment: your home.

Water Damage Do's and Don'ts

7/17/2016 (Permalink)

Sometimes you never know when water damage is going to occur. With these tips, you can be sure you are prepared for any water damage situation.  Call SERVPRO of St. Clair Shores for your flood cleanup at (586) 741-5050.

Water Damage From Clean Water

DO:

• Shut off the source of water if possible or contact a qualified party to stop the water source.
• Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Wipe excess water from wood and furniture after removing lamps and tabletop items.
• Remove and prop up wet upholstery cushions for even drying.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wooden clothespins to keep furniture skirting off damp floors.
• Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
• Hang furs and leather goods to dry separately at room temperatures.

DON’T:

• Enter rooms with standing water where electrical shock hazards may exist.
• Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.
• Always avoid electrical shock hazards.
• Leave books, newspapers, magazines or other colored items on wet carpets to cause staining.
• Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
• Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
• Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Water Damage From Contaminated Water

DO:

• Avoid all contact with sewage and items contaminated by sewage.
  Wash your hands thoroughly after contact with contaminated items.

DON’T:

• Spread contaminated water by walking unnecessarily on damaged or wet areas.
• Turn on the HVAC system if there is a possibility of spreading contaminated air.
• Use household fans to dry the structure and spread contaminants.
• Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Call SERVPRO of St. Clair Shores at (586) 741-5050 for your emergency water damage cleanup.  We are available 24/7 and are always Here To Help!

Industry Perspective on Water Damages

7/17/2016 (Permalink)

Industry Perspective

IICRC Storm Damage Restoration Recommendations
The following information is submitted by IICRC as a public service to those who have suffered water-related losses due to storm damage (e.g., hurricane, tornado). Since there are many variables involved in deciding about appropriate restoration steps, users of this information assume any and all liability for implementing the procedures covered herein.

The following recommendations assume water-related storm damage to residential or light commercial structures. For recommendations regarding restoration of major commercial properties and building assemblies, it is important to consult with professionals who have specific training and experience in this area.

Whether insured or not, it is important for property owners to document damage with photographs or video, and immediately begin loss mitigation procedures themselves; or hire a qualified contractor to do this on their behalf. It is totally inappropriate to put off mitigation while waiting for an insurance claims representative to arrive on the scene to evaluate the loss. By that time, in all probability sufficient time will have passed to grow and amplify microorganisms, which may not be covered by insurance. Loss mitigation is defined by insurance policies as “reasonable and prudent measures designed to preserve, protect and secure property from further damage,” including microbial growth and amplification.

According to IICRC Standard and Reference Guide for Professional Water Damage Restoration (IICRC S500), there are three categories of water that cause damage in buildings. They are summarized as follows:

Category 1 Water – That which is clean at the releasing source and does not pose a hazard if consumed by humans. Category 1 water may become progressively contaminated as it mixes with soils on or within floor coverings or building assemblies (walls, decking, subflooring). Time and temperature, which promote the growth and amplification of microorganisms in water can cause Category 1 water to degrade. Examples: burst water pipes, failed supply lines on appliances, vertically falling rainwater.

Category 2 Water – That which begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. As with Category 1 water, time and temperature can cause Category 2 water to become progressively more contaminated.

Category 3 Water – That which is highly contaminated and could cause death or serious illness if consumed by humans. Examples: sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes. There are two ways in which water enters a building as a result of wind storm damage:

The first involves falling or windblown rainwater that enters as a result of damage to roof components or wall assemblies. The second involves horizontally traveling ground surface water (Category 3) containing silt and soil contaminants that infiltrate into structures, generally through doors or around foundation walls. This ground surface water (storm surge) may accumulate to a depth of several inches or several feet. When structures are partially submerged or remain substantially flooded for weeks, far more elaborate procedures usually are required.

Most household microorganisms (fungi, bacteria) typically require five conditions for germination, growth, amplification and dissemination. Generally, they include:

• organic food source, especially cellulose (e.g., paper, wood), which are found in abundance in construction materials
• moisture, even high humidity (67% RH plus)
• moderate temperature – 68-86°F/20-30°C
• stagnant air
• time – several hours to several days

Anything that can be done to control or minimize these optimum conditions will prolong the time required for microbial growth.

With the above background information in mind, loss mitigation procedures may include but are not necessarily limited to:

A. Foremost, consider safety:
1. Structural Integrity – Before entering a storm or flood-damaged structure, consider structural integrity, which may be impacted by the force of the wind on, or the force of the water entering the structure. When in doubt, obtain an evaluation by a licensed and qualified builder or structural engineer before entering.
2. Ventilation – Fresh moving air discourages the growth and amplification of microorganisms. Open windows and doors and air the structure out thoroughly. It is highly recommended that ventilation be maintained during and following the restoration effort, or until damp areas can be contained and subjected to mechanical dehumidification (HVAC or specialized equipment). This reduces, but does not eliminate, inhalation of microorganisms.
3. Shock Hazards – Ensure that electrical shock hazards have been eliminated by turning off the supply of electricity (circuit breakers) to damaged areas. Anticipate that electricity may be restored suddenly without notice.
4. Personal Protective Equipment – Wear protective clothing, boots with steel or fiberglass shanks, and a hard hat. Protect yourself from injury or exposure to microorganisms. Wear protective gloves before handling contaminated materials. Splash goggles are highly recommended to protect and prevent microorganism entry through the eyes. An organic vapor respirator (paint respirator) is highly recommended to prevent inhalation of most microorganisms or spores.

B. Remove quantities of debris (silt, vegetation, floating objects brought in by storm surge), if present, with shovels, rakes, etc. Carefully clean all tools with appropriate detergents after use.

C. Identify the source of water and extent of wetting:
1. When wind-blown rain water enters a building, it is important to identify the route of entry and to trace its path, as possible, to identify all wet components (ceilings, walls, insulation, framing). Professional water restoration contractors, when available, have specialized water-detection equipment and may be available to assist in this determination.
2. In rising water situations, typically there will be a visible water line on drywall or paneling. However, water may migrate or wick upward within the wall material itself or within insulation behind the wall.

D. Remove unsalvable or wet materials:
1. When wetting is caused by storm damage and comes from overhead or around openings in the building envelope, and especially when power has been interrupted in hot climates, it is important to remove wet components, as possible, to expose pockets of saturation to air circulation before microbial growth can occur.

a) Begin at the point of water entry and trace the path of wetting, removing ceiling and wall components and insulation as you go.
b) Although it may be possible for professionals with specialized equipment to dry carpet, pad and subflooring materials, when damage is wholesale in an area, seldom will qualified contractors be available to respond for this work. Therefore, it is normally prudent to remove saturated carpet and pad.
c) It is highly recommended that solid or laminated wood flooring, or sheet vinyl be removed to expose pockets of saturation.

2. In rising water situations (storm surge with contaminated ground water):

a) Remove and dispose of drywall (Sheetrock®), paneling or other wall materials up to a point 15-24″ inches above the water line visible on the wall. If possible, stay within four feet of the floor to salvage as much wall material as possible, since drywall is usually installed horizontally in 4’x8’ or 4’x12’ panels.
b) Remove and dispose of wet insulation materials exposed during wall removal. Look for evidence of moisture wicking up insulation materials. Leave only wall framing components that are durable and minimally porous, and which can be cleaned and decontaminated with relative ease.
c) Remove and dispose of floor coverings; carpet, cushion, pad, felt and sheet vinyl, laminate, or tile flooring materials. Porous materials may absorb considerable quantities of water and contaminant, and non-porous materials may trap moisture to prolong drying. The inevitable result will be rapid microorganism growth, along with associated odor and health hazards. Hardwood flooring should be removed since contaminants and moisture will collect underneath in the flutes or hollow areas between the hardwood and the subfloor.
E. With Category 1 (clean source) water (e.g., rainwater), drying is the next course of action required to prevent on-going damage due to microbial development.

The following procedures may require the assistance of a professional water damage restoration company, if available, which has trained technicians, specialized cleaners, biocides, extraction, drying and dehumidifying equipment, and moisture measuring and monitoring instruments. A certified professional can be located by calling the nonprofit IICRC toll free at 800-835-4624 or by accessing www.iicrc.org.

F. With ground surface water (Category 3), steps for cleaning soil residues brought in by heavy rainfall or storm surge may include, but are not limited to the following:
1. Since many biocides are inactivated by quantities of organic contaminants, cleaning always should precede biocide application.
2. When fresh water is restored within the structure, mix an appropriate general-purpose household cleaner according to label directions and liberally spray it onto salvable components.
3. Brush agitation may be required to evenly distribute cleaning solutions, followed by at least ten minutes of “dwell time” for soil suspension.
4. Where appropriate, flush contaminants from salvageable surfaces with a water hose or pressure washer. Work from top-to-bottom and from walls-to-flooring.
5. Wet vacuum or mop up excess rinse water from flooring materials immediately. Be sure to thoroughly flush all contamination from wall frame (sill plate) areas. Pressure washing, if available, is specifically recommended to flush contaminants from hard-to-access areas, followed by removal of contaminated water with industrial wet vacuuming equipment.
6. Repeat steps 6-9 as necessary, until all surfaces are clean and contamination is physically removed.

G. Disinfecting:
1. Applying disinfectants or biocides usually is unnecessary with Category 1 (clean source) water, since this may only serve to introduce additional moisture into the building, which may prolong drying.
2. With Category 2 or 3 water contamination, while maintaining ventilation and skin and respiratory protection, liberally spray cleaned salvageable materials (studs, decking, joists, etc.) with an appropriate biocide. A 6% solution of household chlorine bleach (e.g., Clorox®) mixed 1 part bleach to 11 parts water (½%) may be used on durable, colorfast surfaces. Never mix chlorine bleach with ammonia or strong acids! An appropriate alternative to chlorine bleach may be a 3% solution of hydrogen peroxide.
3. In rising water situations, following application of properly diluted biocides, brush agitate all areas to encourage biocide distribution and penetration into cracks and crevices.

H. Dry structural components with plenty of air circulation, while maintaining constant ventilation (weather conditions permitting). If possible, take advantage of low outside humidity (check local weather reports). Use oscillating or box fans, repositioning them within the structure every few hours. Avoid temperature extremes that might slow drying, or promote microorganism growth (around 72-75oF/22-24oC is ideal). Rent high-volume professional drying equipment (airmovers and dehumidifiers) if available, especially in areas where ventilation is not possible (sealed buildings, security problems). It is highly recommended that electrical components that were wet be checked for operational safety by a qualified contractor.

I. Leave cleaned structural surfaces exposed to fresh air movement for several days or even weeks, or until you are sure that they have returned to within four percentage points of normal moisture content (MC) levels (generally the normal MC of structural wood is around 10%). Otherwise, subsequent structural damage and/or health effects may result after wall and flooring materials have been replaced or painted. Professional water restoration contractors with specialized, high-capacity drying equipment can shorten drying times considerably.

J. Reconstruct or replace components as required.

Where financial resources permit, it is highly recommended that comprehensive restoration be accomplished by trained, IICRC Damage Restoration Technicians.  At SERVPRO of St. Clair Shores we are trained to help you through any matter that may arise at your property or business.  Give us a call today at (586) 741-5050.

10 Things You Must Know: Finishing a Basement

7/6/2016 (Permalink)

10 Things You Must Know: Finishing a Basement

10 Things You Must Know: Finishing a Basement

A finished basement is a great addition to any home. Be sure to read these expert tips before you get started on your renovation.

Keep It Dry

Check for any water issues in your basement before beginning the planning process. Obvious signs are pools of water or drips coming through the below-grade walls. Check outside to make sure the ground is graded away from your foundation. Also look for cracks in your foundation walls and repair that damage if necessary.

Know the Code

After you've taken care of any moisture problems and have come up with your plan, it's time to check with your local municipality to see if you'll be required to get any permits. This is particularly important if you're planning plumbing and electrical work, which may have to be inspected.

Consider the Fasteners

Basement walls and floors are generally some sort of masonry, cement, block or brick, and a regular 'ol nail or screw isn't going to cut it when attaching framing. You'll need to get the proper fastener and possibly anchors for your wall type. In some cases, you may need to rent a powder-actuated fastener, sometimes referred to as a shotgun fastener. These are similar to a shotgun in that they use a charge to fire a fastener into concrete.

Add a Vapor Barrier

Even after taking care of any moisture issues, your basement can become a damp place. You'll need to add a vapor barrier to both the walls and floors prior to framing and finishing off these surfaces. It's a good idea to lay down a vapor barrier for a day or two, then check underneath to see if and how much moisture may be coming through before continuing.

Create an Offset Space

Despite all efforts, even with a vapor barrier, moisture can still be an issue. Create a slight offset from the outside wall by adding thin slats of wood or metal called furring strips. These strips can also be used to help level out a wall that may be “wavy” to create a flat surface for adding framing.

Keep Out the Cold and the Warmth In

Insulation will not only help control the temperature inside your basement, it may also add another layer of moisture control, as well as help dampen sound from the outside. Choose an insulation that includes a vapor barrier on both sides. Other options include a spray foam insulation. Be sure to check code requirements for this type.

Drop Ceilings Provide Easy Access

A drop, or suspended, ceiling offers a way to both conceal and provide access to electrical and plumbing lines via the removable tiles. You may have a preconceived notion that such a ceiling will look more like an office than a home, but there are plenty of attractive options available. These ceilings will reduce the amount of overhead space available, so keep that in mind when planning.

Give Your Lighting a Recess

Recessed lighting in a basement is a good option, because they won't take up valuable overhead space that a light fixture would. Plus, it's easy to install with a drop ceiling.

Add Some Warmth at the Baseboards

Warm air rises, so it makes sense to install heating vents at floor level. Baseboard heating is a good option, but make sure it makes sense for your plan and is easy to tie into your existing HVAC system. For a finished space, you want to make sure you're not relying on space heaters, so plan carefully.

The Utility Room is Not for Finishing

Keep the space housing an HVAC unit or units and water heaters clear, open, and unfinished. These spaces have specific code requirements for spacing and framing, plus you'll need access for inspection and/or repairs. You may be tempted to finish off this area, but keep it simple to avoid problems later.

If this is someething that you plan on tackeling, give us a call for more tricks!  We have a lot of ideas to prevent your materials from being destroying in case of a flood.  Call SERVPRO of St. Clair Shores at 586-741-5050.  We are also licensed builders who can help! 

Spring Flooding is here already!

3/8/2016 (Permalink)

Tree Root Water Back Up St. Clair Shores

Any dwelling that has plumbing carries risk of a sewage backup, but homes in places that commonly flood, get heavy rain or are in old or historic neighborhoods are particularly prone to backups. You'll know a sewage backup has occurred if water or waste is coming up through floor drains in the basement if you have one, or sink drains.

According to the Insurance Information Institute, specific coverage for sewage backups should be added to your home insurance policy in the form of a sewage backup rider. Such a rider generally costs $40 to $160 a year, depending on the deductible and how much coverage you need.

The real danger with not having home insurance coverage for sewer backups is that there's no real way to tell what condition your line is in because it's underground. Common problems include blockage from shrubs and tree roots, which can cause extensive damage and cracking when they seep into the joints of the pipeline. As the tree or shrub grows, so does the damage. To prevent roots from entering, you can replace your line and tap with plastic pipe.

Another reason for a backup is blockage in the city's sanitary main. You can reduce the likelihood of it entering your home by having a qualified plumber install a backwater valve, but it won't completely prevent the problem from happening in the main line.

If you do experience a sewage backup, responding quickly is critical to prevent further damage and health risks.  By calling SERVPRO of St. Clair Shores, you will have an immediate response of crews removing standing water/sewage, removing all affected contents, steam cleaning or removing wet carpet and damaged walls, disinfecting all floors and walls, and sanitizing and drying out your basement or your home/business.

If you do have a rider on your home insurance policy that covers sewage backups, we will work directly with your insurance carrier.  If it is a self pay or a covered insurance loss we will provide before and after pictures of all affected areas and property.  Call the experts at SERVPRO of St. Clair Shores at 586-741-5050.

Sewage Damage Tips

11/24/2015 (Permalink)

Sewage Back Up - Grosse Pointe, Michigan

Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease-causing. Unfortunately, many people fail to understand the hazards that sewage presents, particularly for the very young or very old, or for those with compromised immune systems or respiratory problems.  Keep SERVPRO of St. Clair Shores in mind when dealing with these situations.  We are on call to serve you 24/7 at (586) 741-5050.

Here are the key principles homeowners should know about sewage back-ups:

• Sewage contains a variety of pathogenic – disease causing – fungi, bacteria, viruses and parasites. Anyone who works on sewage losses must have updated vaccinations, including one for Hepatitis B.
• Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under two or over 60, those who are pregnant, ill, recovering from surgery, on prescription drugs or chemotherapy, or are AIDS victims.
• It is not safe to stay in a building that’s flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.
• Highly absorbent sewage-saturated materials, such as carpet, pad, upholstery, bedding, wicker, paper or even fabrics that can’t be washed in hot water (130°F/54°C) for at least 10 minutes, must be contained and disposed of properly. This goes for sewage-saturated drywall, insulation and several other structural materials too.
• There’s simply too great a health risk involved if any of these materials are dried in place and cleaned only.
• Only the most highly trained professionals should attempt sewage remediation work. Then, a “third party” indoor environmental professional can provide post-remediation verification or “clearance testing” to ensure that the home or building is safe to re-occupy.

Fraser Sewage Backup

8/19/2015 (Permalink)

This picture is a sewage backup that we responded to in Fraser.  Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO of St. Clair Shores' Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

Toilet Overflow or Sewer Backup?
Call Today 1-586-741-5050

Water damage can be classified by the three types of contaminated water. SERVPRO of St. Clair Shores' Professionals will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of St. Clair Shores' Professionals are available 24 hours a day, 365 days a year. They are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

• Water from a clean source like a broken water line
• If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

• May contain bacteria and viruses
• Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

For more information, call our office at 1-586-741-5050.

Insurance Review

6/29/2015 (Permalink)

It's #InsuranceAwarenessDay which is a good reminder to make sure your property insurance is up to date and that you're fully aware of what it covers and what it does not.