Ice Storm Facts
Ice Storm Damage in St. Clair Shores, MI
Ice Storm Facts
You may hear forecasters talk about ice accumulations this week and wonder, "Will I lose power, or will the roads just be slippery?"
Just a thin coating of ice can result in a travel nightmare, while heavier amounts will severely damage trees and power lines. Strong winds can add extra force to already weighted down tree branches and power lines, increasing the likelihood of significant damage.
- Ice can increase the weight of branches by 30 times.
- A 1/2-inch accumulation on power lines can add 500 pounds of extra weight.
- An ice storm in 2009 centered from northern Arkansas to the Ohio Valley knocked out power to 1.3 million.
- In 1998, an ice storm in northern New York and northern New England damaged millions of trees and caused $1.4 billion in damage. Accumulations were as much as three inches thick!
- Stay Safe! Keep our phone number handy in case of any emergency. Call SERVPRO 24/7 @ (586) 741-5050.
Keep Mold and Moisture Out of Your HVAC System
Don't let mold attack! Call us @ SERVPRO of St. Clair Shores
Keep Mold and Moisture Out of Your HVAC System
In the warm summer heat, it's easy to build up moisture; especially when it gets sticky, muggy and humid. When this happens, you naturally crank the A.C., reach for something cold, and kick back in your lazy chair. The problem is, when you're relaxing and enjoying the nice cold breeze, the mold is spreading through your ducts, vents, and HVAC system, leaving a nasty haze of mold that you can smell all over the house. If you're running a business, your customers could smell it too- which is why you should always call our service professionals to deal with the problem as soon as possible.
How Does Mold Get in The HVAC System?
Mold damage is no laughing matter. Mold, fungus, and other bacteria are in their perfect environment when they're trapped in your HVAC system. It's dark, warm, moist, closed in, and humid, meaning that spores can grow practically unabated. You'll notice more and more scent as heat and humidity is generated from outside and pulled through your ducts.
When this moist air gets in your air system, it collects within and above your HVAC units. At this point, the spores of mold and other fungi easily rise through the air, setting up colonies as your condenser forces them up through the duct system. These aren't the only cases of mold that we've seen at SERVPRO; we've seen mold stick to people's clothes or shoes, and it's all brought inside by excess humidity caused by rainfall.
Here Are a Few Tips on How to Remove Mold from Your HVAC System
- Continue to clean and maintain your HVAC system, even when you aren't using it. Check the ducts for wet spots, and regularly check and maintain your HVAC filter.
- Double check the drainage systems on your HVAC for mold. Allow for "dry-out" areas where the drainage comes out to prevent excess moisture.
- Get dehumidifiers for your home. They are ideal for collecting excess humidity, and they help with the temperature inside your house, too.
- Always insulate your pipes, walls, and ceilings. Use caulking for cracks to control cracks and leaks.
- Contrary to common beliefs, keep your windows closed when it's hot outside. Humidity, dust, and dampness easily travel inside.
If you already have existing mold and mildew issues remember SERVPRO of St. Clair Shores! We are always Here to Help @ (586) 741-5050.
Kitchen Safety: How to Put Out a Grease Fire
Grease Fire in Detroit, MI
Kitchen Safety: How to Put Out a Grease Fire
Cooking doesn't normally present a lot of danger. You might nick your finger while chopping vegetables or manage to burn a pan of roasting potatoes, but in terms of actual danger to ourselves or our homes, not so much. Except for grease fires. Do you know what to do if your cooking oil catches fire?
A grease fire happens when your cooking oil becomes too hot. When heating, oils first start to boil, then they'll start smoking, and then they'll catch on fire. Most vegetable oils have a smoking point around 450°F, while animal fats like lard or goose fat will start smoking around 375°F.
The very best safety is prevention. Whenever you're heating oil for pan-frying or deep-fat frying, stay in the kitchen. Use a heavy pot with a lid and clip a thermometer to the side so you know the temperature of the oil.
Keep an eye on the oil as it's heating. If you see wisps of smoke or smell something acrid, immediately turn down the heat or remove the pot from the burner completely. The oil won't immediately catch fire once it starts smoking, but smoke is a danger sign that it's well on its way to getting there.
If the worst happens and your oil does catch on fire, do the following:
- Turn the Heat Off - Don't try to move the pot. You might accidentally splash yourself or your kitchen with burning oil. And that would be bad.
- Cover the Pot with a Metal Lid - Fire cannot exist in the absence of oxygen. With the lid on (and the heat off), the fire should quickly consume all the oxygen and put itself out. Use a metal lid since glass will shatter.
- Pour on Baking Soda - Baking soda will extinguish grease fires, but only if they're small. It takes a lot of baking soda to do the job.
- Spray the Pot with a Class B Dry Chemical Fire Extinguisher - This is your last resort, as fire extinguishers will contaminate your kitchen. Still, it's better than the alternative if the fire is getting out of control.
- Get Out and Call 911 - If the fire does break out of control, don't try to be a hero. Get out and find a phone to call 911.
Whatever you do, DO NOT do the following:
- Do Not Use Water - Pouring water can cause the oil to splash and spread the fire. The vaporizing water can also carry grease particles in it, also spreading the fire.
- Do Not Move the Pot or Carry It Outside - Throwing the pot outside might seem logical in the frenzy of the moment. But trying to move the pot might splash burning oil on you, your home, and anything outside.
- Do Not Throw Any Other Baking Product On the Fire - Flour might look like baking soda, but it won't react the same. Only baking soda can help put out a grease fire.
Remember SERVPRO of St. Clair Shores is always Here to Help @ 586-741-5050. Save our phone number in your phone so that you can be Hero Ready if disaster strikes your home or business
Cracked Roof Flashing Could Cause Water Leaks
Roof Leak in Grosse Pointe, MI
Cracked Roof Flashing Could Cause Water Leaks
What Does It Look Like: Flashing are thin pieces of metal that are installed under shingles and on the joints of your roof in order to create a water-resistant barrier, which can be concealed or exposed. If exposed, they will look like long runs of sheet metal and, if concealed, they will have a rubberized coating overtop. Broken flashing will feature large cracks
Why It Happens: Roofers often use tar to seal the flashing together and that can corrode over time. In the event that your flashing is left exposed, elements like wind and rain could be the reason behind its crack.
How To Fix It: (Via The Family Handyman): Once you locate the source of the leak, pry up the nails used to secure the old flashing. Lift any shingles out of the way and remove the cracked segment. Gently put a new run of flashing in its place, fasten the new flashing in the same pattern as your old piece using roofing nails. Then, apply a coat of roofing sealant to the nail heads.
Keep our phone number handy! Call SERVPRO of St. Clair Shores (586) 741-5050.
Dry Rot in Home in Roseville, MI
Dry Rot from Bathroom Sink in Roseville, MI
Your home is most likely one of your greatest investments. To protect your investment, it is important to be able to spot small problems before they become major expenses. Dry rot is one of those problems.
Dry rot is caused by a fungus that feeds on wood and weakens it. Wood becomes cracked and brittle and eventually breaks down. Dry rot is particularly a problem in older homes where wood may not have been treated to prevent rot damage.
Here are three things you should know about dry rot:
1) Where to look for dry rot.
Dry rot may sound as though it’s misnamed because fungus needs moisture to grow. Look in areas of your home where there is a water source.
Outside, you may find rot where there are damaged gutters or downspouts. Areas to check for rot include:
- Wooden window sills.
- Where water runs off the roof along with a wall.
- Where a deck attaches to the home.
- Where a vertical surface meets a horizontal surface.Inside, look for dry rot in areas where there may be a leaky pipe, unvented attic space, and damp basements or crawlspaces. Look for areas where drywall is water stained. Other areas to check include:
- Look for cracks, splits, and discoloration, which may indicate the presence of rot. Check the roof, especially areas where your home may have had a leak. Dry rot can also occur at points of a structure where wood meets the ground.
- Rim joists, especially on a porch, crawlspace or basement.
- Where wood meets a masonry floor or wall.
- The floor around a tub or toilet.2) What to do if you discover dry rot.Once you have found the source of moisture, repair the problem. If there is severe damage, pry off and replace the old wood. Be sure to temporarily support any structure before removing the old wood. Small areas of rot can be repaired with epoxy resin. If the wood is still structurally sound and the source of the moisture has been stopped, you can treat the area with borate, a fungicide, to stop the growth of the fungus and protect the wood from further damage.Rot occurs when there is wood combined with high moisture. To prevent rot, there are several things you can do around your house:
- 3) How to prevent dry rot.
- Dry rot is progressive so you will want to make repairs as soon as possible. You will first need to stop the source of the moisture. Replace wood that has been structurally weakened, possibly with pressure treated wood. Be sure the problem is properly diagnosed and not mistaken for damage done by carpenter ants.
- You can check for rot with a pick or screwdriver. If it penetrates the wood or the wood flakes easily, there is rot. There may also be rot hidden behind flooring, drywall or siding, which may only be apparent by some discoloration or noticing the material does not feel structurally sound underweight or pressure.
- Properly ventilate and insulate your attic.
- Properly ventilate crawlspaces.
- Seal basement and crawlspace floors to reduce ground moisture.
- Check all wall and roof flashing to ensure water is being directed properly.
- Check deck and porch flashings.
- Keep wood siding and trims off the ground and away from the roof and masonry.
- Make sure all windows and doors are properly flashed.
- Keep up with painting and caulking.
- If there is considerable runoff near the house, consider installing a rain barrel to collect water or connecting your downspout to a drain tile that can move water a safe distance from your home.
- Keep drains and downspouts clear.
- Most importantly, treat dry rot as soon as it is discovered! Untreated dry rot can cause major damage to your home. Keep our phone number handy! Call SERVPRO of St. Clair Shores (586) 741-5050.
Thunderstorms & Lightning - Are You Prepared?
Are You Prepared?
Thunderstorms & Lightning
All thunderstorms are dangerous. Every thunderstorm produces lightning. While lightning fatalities have decreased over the past 30 years, lightning continues to be one of the top three storm-related killers in the United States. On average in the U.S., lightning kills 51 people and injures hundreds more. Although most lightning victims survive, people struck by lightning often report a variety of long-term, debilitating symptoms.
Other associated dangers of thunderstorms include tornadoes, strong winds, hail and flash flooding. Flash flooding is responsible for more fatalities – more than 140 annually – than any other thunderstorm-associated hazard. Dry thunderstorms that do not produce rain that reaches the ground are most prevalent in the western United States. Falling raindrops evaporate, but lightning can still reach the ground and can start wildfires.
Before Thunderstorm and Lightning
To prepare for a thunderstorm, you should do the following:
- To begin preparing, you should build an emergency kit and make a family communications plan.
- Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
- Postpone outdoor activities.
- Secure outdoor objects that could blow away or cause damage.
- Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
- Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
- Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
- Unplug any electronic equipment well before the storm arrives.
Lightning Risk Reduction When Outdoors
- If you are in a forest then, seek shelter in a low area under a thick growth of small trees.
- In an open area, go to a low place such as a ravine or valley. Be alert for flash floods.
- On open water, get to land and find shelter immediately.
Facts about Thunderstorms
- They may occur singly, in clusters or in lines.
- Some of the most severe occur when a single thunderstorm affects one location for an extended time.
- Thunderstorms typically produce heavy rain for a brief period, anywhere from 30 minutes to an hour.
- Warm, humid conditions are highly favorable for thunderstorm development.
- About 10 percent of thunderstorms are classified as severe – one that produces hail at least an inch or larger in diameter, has winds of 58 miles per hour or higher or produces a tornado.
Facts about Lightning
- Lightning’s unpredictability increases the risk to individuals and property.
- Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from any rainfall.
- “Heat lightning” is actually lightning from a thunderstorm too far away from thunder to be heard. However, the storm may be moving in your direction.
- Most lightning deaths and injuries occur when people are caught outdoors in the summer months during the afternoon and evening.
- Your chances of being struck by lightning are estimated to be 1 in 600,000 but could be reduced even further by following safety precautions.
- Lightning strike victims carry no electrical charge and should be attended to immediately.
Know the Terms
Familiarize yourself with these terms to help identify a thunderstorm hazard:
Severe Thunderstorm Watch - Tells you when and where severe thunderstorms are likely to occur. Watch the sky and stay tuned to NOAA Weather Radio, commercial radio or television for information.
Severe Thunderstorm Warning - Issued when severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property to those in the path of the storm.
During Thunderstorms and Lightning
If thunderstorm and lightning are occurring in your area, you should:
- Use your battery-operated NOAA Weather Radio for updates from local officials.
- Avoid contact with corded phones and devices including those plugged into electric for recharging. Cordless and wireless phones not connected to wall outlets are OK to use.
- Avoid contact with electrical equipment or cords. Unplug appliances and other electrical items such as computers and turn off air conditioners. Power surges from lightning can cause serious damage.
- Avoid contact with plumbing. Do not wash your hands, do not take a shower, do not wash dishes, and do not do laundry. Plumbing and bathroom fixtures can conduct electricity.
- Stay away from windows and doors, and stay off porches.
- Do not lie on concrete floors and do not lean against concrete walls.
- Avoid natural lightning rods such as a tall, isolated tree in an open area.
- Avoid hilltops, open fields, the beach or a boat on the water.
- Take shelter in a sturdy building. Avoid isolated sheds or other small structures in open areas.
- Avoid contact with anything metal—tractors, farm equipment, motorcycles, golf carts, golf clubs, and bicycles.
- If you are driving, try to safely exit the roadway and park. Stay in the vehicle and turn on the emergency flashers until the heavy rain ends. Avoid touching metal or other surfaces that conduct electricity in and outside the vehicle.
After a Thunderstorm or Lightning Strike
If lightning strikes you or someone you know, call 9-1-1 for medical assistance as soon as possible. The following are things you should check when you attempt to give aid to a victim of lightning:
- Breathing - if breathing has stopped, begin mouth-to-mouth resuscitation.
- Heartbeat - if the heart has stopped, administer CPR.
- Pulse - if the victim has a pulse and is breathing, look for other possible injuries. Check for burns where the lightning entered and left the body. Also be alert for nervous system damage, broken bones and loss of hearing and eyesight.
After the storm passes remember to:
- Never drive through a flooded roadway. Turn around, don’t drown!
- Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms.
- Continue to listen to a NOAA Weather Radio or to local radio and television stations for updated information or instructions, as access to roads or some parts of the community may be blocked.
- Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.
- Stay away from downed power lines and report them immediately.
Watch your animals closely. Keep them under your direct control
We are here for you 24/7. In case of an emergency call SERVPRO of St. Clair Shores (586) 741-5050.
Fire Safety Tips for Using Microwave Ovens
Fire in Microwave in Warren, MI
Fire Safety Tips for Using Microwave Ovens
By National Institutes of Health
Microwave ovens are used every day, both at home and in the workplace. When used properly, the microwave is safe and convenient for heating a variety of foods in a short time. When you become complacent about microwave safety, however, your appliance can cause painful burns and become a potential fire hazard.
The following tips will help make the use of your microwave oven a safe method of food preparation.
- Before using a new microwave oven, always read the manufacturers operating procedures and safety precautions first.
- To minimize risk of fire, never attempt to heat articles that are not approved for use in microwave ovens.
- Remove food from packaging before defrosting in a microwave oven. Do not use plastic storage containers, foam trays and plastic wraps in microwave ovens because they are not heat stable at high temperatures. Melting or warping can occur which may cause harmful chemicals to migrate into the food.
- Never use recycled paper products in microwave ovens unless they are specifically approved for microwave use. Some recycled products including paper towels and even waxed paper may contain minute metal flecks. When a microwave oven is operating, the interaction between microwaves and the metal can cause sparks and even flames.
- Do not leave a microwave oven unattended when microwaving popcorn, since the heat buildup can cause fires. Heat the popcorn according to the written instructions but begin with the minimum time specified because some microwaves can scorch popcorn in as little as two minutes.
- If you have a fire in your microwave oven, turn it off immediately. This will stop the fan so it won’t feed oxygen to the flames. Then simply wait until the fire suffocates. Never open the oven door until you are absolutely certain that the fire is out. If in doubt, call the fire department.
- Use only microwave-safe utensils. The instructions that come with each microwave oven specify what kinds of containers are safe to use and how to test the suitability of materials before use.
- Always use oven mitts to remove items from the microwave oven after cooking. Be careful when removing a wrapping or covering from a hot item. Hot steam escaping from the container, as the covering is lifted, can cause painful burns.
- Be careful when heating liquids in the microwave oven. Since the containers may only feel warm, rather than hot, they are sometimes handled with less caution. This can easily result in the splashing or spilling of a scalding liquid.
- Before allowing children to operate a microwave oven, make sure that they are instructed in the proper use, and that they are tall enough to reach the oven and handle foods safely. Over 500f those burned using microwave ovens are under 5 years of age.
- If you have any questions concerning microwave oven fire safety and burn prevention, please contact the Division of the Fire Marshal, Office of Research Services, at 301-496-0487.
- At SERVPRO of St. Clair Shores we have on call crews that are available 24/7 for your emergency needs. If disaster strikes, strike back by calling SERVPRO of St. Clair Shores. Your Cleanup and Restoration Specialist at (586) 741-5050.
Furnace and Boiler Puffbacks in Macomb County
Furnace and Boiler Puffback in Macomb County.
The following article on “Furnace and Boiler Puffbacks”, written by Matt Livingston of HVAC Investigators, originally appeared in the Technical Notebook Column of Claims Magazine and was also published on Property Casualty 360.
As the weather gets colder and homeowners start up their heating systems for the first time in months, insurance carriers see an influx of claims for the failure of furnaces and boilers. One frequent issue that can be both messy and potentially dangerous is a phenomenon known as a “puffback.”
A puffback is a release of smoke or soot that occurs when a boiler or furnace misfires. It is important that adjusters and insurance carriers understand what a puffback is and what causes one to occur. Not only are they expensive (and occasionally dangerous), but they are often caused by a non-covered cause of loss.
What is a puffback?
A puffback occurs when a furnace or boiler does not ignite properly and allows oil or gas vapors to build up within the ignition/combustion chamber. When it does finally ignite, the excess fuel in the chamber causes this puffback scenario. The result can be anywhere from a small amount of smoke to a minor explosion, depending on how much fuel has accumulated in the chamber.
Puffbacks can occur in both oil and gas furnaces and boilers, but are much more common in oil-fired equipment. Oil furnaces and boilers require more maintenance than their gas-fired counterparts, presenting more opportunities for the ignition process to be hindered if the system is not properly maintained. Additionally, oil is less likely than gas to dissipate, leading to larger average explosions. Forced air, oil-fired heating system puffbacks tend to be the messiest, as oil creates more soot than gas, and the ductwork for the forced air system can spread that soot to every room in the home.
What causes a puffback?
Regardless of fuel type, furnaces and boilers should have annual system maintenance. Puffbacks generally occur due to a lack of this routine maintenance or because of age-related wear and tear. Specific causes can include:
- A leak at or near the combustion chamber can allow the fuel to build up in the combustion chamber and can cause a puffback to occur upon ignition.
- A clogged exhaust or chimney that is obstructed by dirt, dust, fuel residue, rust or corrosion could prevent combustion gases from properly venting out of the furnace. This can cause an internal pressure irregularity that can eventually lead to a puffback, due to an incorrect ratio of fuel to air.
- A cracked heat exchanger (similar to a clogged exhaust or chimney) prevents the combustion gases from properly venting out the furnace and results in an internal pressure irregularity that can cause a flame roll out. The resulting improper combustion process allows excess fuel to enter the ignition chamber and potentially lead to a puffback when ignition occurs.
- Manually resetting the system too often when it fails to ignite may cause unburned fuel to accumulate in the chamber and can lead to a puffback once ignition finally occurs.
- A damaged oil fuel nozzle, such as one that is clogged or cracked, may cause the oil to spray unevenly and result in insufficient fuel for the burners to ignite. The nozzle will continue to attempt to spray and allow excess oil to enter the burner over time. When the oil eventually ignites, a puffback can occur.
- A clogged burner full of dirt, dust, fuel residue, rust or corrosion can cause a misfire and allow excess fuel to build up in the combustion chamber. This may eventually lead to a puffback when the fuel at last ignites.
How do you diagnose the cause of a puffback?
Following a puffback event, it is often not recommended to turn the system on and perform full diagnostic testing, as this can be both dangerous and messy. There are, however, other ways for HVAC professionals to detect if a puffback has occurred and what the chief contributor to the problem might have been. These diagnostic steps include:
- Check for fuel leaks in and around the combustion chamber. Visible signs of leaking oil are a strong sign that a puffback has occurred, and that the leak and/or air in the oil line were the primary culprits.
- Check the exhaust/flue for clogs. Blockage in the heating system exhaust could impact the fuel-to-air ratio and prevent fumes from safely venting. If observed during the post-puffback investigation, this blockage is a likely contributor to the problem.
- Perform a “candle check” of the heat exchanger. Holding a lit flame near the heat exchanger while the blower is on will provide a visual indication that a crack is present, and will thus provide a likely puffback cause.
- Inspect the oil nozzle and burner assembly for damage, checking to see if this condition caused the puffback. However, depending on the severity of the puffback incident, the fuel nozzle and burners themselves may have been damaged, limiting the ability to definitively diagnose the puffback cause using this method.
You should also follow up with a mitigation company that can test throughout your house to verify the extent of the damage and if an insurance claim needs to be filed. You can set up your free appointment with our professionals today at SERVPRO of St. Clair Shores at (586) 741-5050.
Frozen Sump Pump Discharge Lines St Clair Shores
Pipe Break Cleanup in St. Clair Shores
At SERVPRO of St. Clair Shores it seems like we have seen it all. Most homeowners think if they have a back up sump pump for their sump pump they WILL be ok, and it won't flood. But what most people do not think about with these temperatures is, what if your Sump pump discharge line freezes? Can your basement still flood? Just ask the customer we worked for this weekend who woke up to 4" of water in his fully finished beautiful basement. This is exactly what happened to him. His discharge line outside became frozen solid and the water eventually destroyed the fern-co fitting inside his house and the pump continued to pump all of the water directly up and back into the house making a nice waterfall attraction, something that might be nice to look at, but definitely not in your basement.
Depending on how great your backup system is designed, the discharge line of a sump pump system can be a major weak point in a sump pump system. When a sump pump system is improperly designed, it becomes vulnerable to clogs in the system, including clogs related to frozen discharge lines.
As a discharge line begins to clog, a sump pump system will be forced to work harder to keep up, leading to overheating and sometimes pump failure. And if the system clogs or fails entirely, then your basement will flood. There are a number of problems that a clog can result in but none of them will result well for your basement. This is the perfect time to check on all system parts in your backup system including going outside to check the discharge. If you experience a problem and your basement floods, you know who to call. We are the leaders in flood and fire cleanup and restoration and our crews are on standby 24 hours a day to help you out of any kind of disaster. Call SERVPRO of St. Clair Shores at (586) 741-5050.
Pipe Break Cleanup in St. Clair Shores, Michigan
Pipe Break Cleanup in St. Clair Shores
Burst Pipe Cleanup Timeline Burst pipe cleanup will generally will depend on these four important factors:
Type of Water
Whether the water in the burst pipe is clean or dirty will determine the flood damage classification and type of repairs and restoration required.
SERVPRO of St. Clair Shores professionals can help you from filing the claim, throughout the cleanup process to the repairs. We can help you sort what can be salvaged and what cannot be saved.
Extent of Damage
The amount of damage to building structures, materials and personal items will determine costs and the length of time to restore your home.
Our professionals at SERVPRO can give you these estimated times upon beginning the project. Once the dry out is complete, the time frame for repairs can be established.
Length of Time
Flood damage from clean water within 48-72 hours will have a lower classification than floods from pipes containing dirty water.
If you are unsure of the source of loss, call SERVPRO of St. Clair Shores. We can help you figure out the source of loss, and help you stop it immediately until repairs can begin.
Probability of Mold Damage
The presence of visible mold, musty odor, or other signs of long term water damage will classify the damage as more extensive and likely to require mold remediation.
This is the most important reason to act quickly. When you notice a problem, you will want to call us out immediately. We can help you file the claim and begin mitigation immediately to prevent any further issues from arising. Save our phone number in your phone. You never know when you may need us! We are available 24/7 for your emergency needs. SERVPRO of St. Clair Shores (586) 741-5050.